Customer reviews of Balp France

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 364 published reviews
5 333 91% 4 25 7% 3 3 1% 2 3 1% 1 0 0%

Summary of reviews

Balp France excels in delivering exceptional product quality, as many customers highlight the craftsmanship of their swords, noting beautiful finishes and precise engravings. The efficiency of their delivery is frequently praised, with numerous reviews mentioning orders received in less than four days, demonstrating a commitment to quick service. The responsiveness and professionalism of customer service are also standout features; customers appreciate the polite communication and proactive assistance throughout their purchasing experience.

Reviews 3 and 5 stars

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A
Andrej K.
Rating: 5 out of 5
following a purchase from 19/01/2025
Precise workmanship. Fast delivery.
G
Gerard R.
Rating: 5 out of 5
following a purchase from 11/01/2025
Perfect
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Response from Balp France
Thank you very much for your positive feedback on our website. We are delighted to know that you are satisfied with our services. We look forward to seeing you again on Balp France.
D
Daniel F.
Rating: 5 out of 5
following a purchase from 11/01/2025
Very good.
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Response from Balp France
Thank you for your positive feedback! We're delighted you like our site and hope to see you soon on Balp France. We look forward to welcoming you back!
R
RICARDO F.
Rating: 5 out of 5
following a purchase from 07/01/2025
as expected
B
Benjamin H.
Rating: 5 out of 5
following a purchase from 09/01/2025
Perfect
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Response from Balp France
Thank you very much for your review. We are delighted that you found our site to be perfect. It encourages us to continue offering quality products and services to our customers. We look forward to seeing you again on our site. Best regards.
F
Frederick R.
Rating: 5 out of 5
following a purchase from 07/01/2025
Deadline and quality met
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Response from Balp France
Thank you for your positive feedback on our Balp France website. We are pleased that our services met your expectations in terms of delivery time and quality. We always strive to provide an efficient and satisfactory service to our customers. Thank you again for your confidence.
V
Vincenzo D.
Rating: 5 out of 5
following a purchase from 30/12/2024
Very efficient in responding to emails I personally bought a State Police representation saber the order was fulfilled in a couple of days and arrived. I personally would recommend shopping
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Hervé L.
Rating: 5 out of 5
following a purchase from 14/12/2024
After Mondial Relay lost it, BALP was kind enough to send me a second one immediately. Thank you
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Response from Balp France
Thank you for your positive comment on our Balp France website. We are delighted that you appreciated our responsiveness following the delivery problem with Mondial Relay. Customer satisfaction is very important to us and we are delighted that you received your order quickly. We remain at your disposal for any further inquiries. Thank you again for your confidence.
Q
Quere S.
Rating: 5 out of 5
following a purchase from 16/12/2024
Very good buying experience with this company, good relationship with customer service very fast turnaround and quality material .
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Response from Balp France
Thank you for your positive feedback on our company, I am delighted to know that you had a good experience buying from Balp France. Our team prides itself on providing quality customer service and quality products to our customers. We look forward to serving you again in the future.
M
Marie-Eléonore Z.
Rating: 5 out of 5
following a purchase from 01/12/2024
Very nice sword, well packaged, the engraving is smaller than imagined, but the effect is discreet and that's good. Thank you very much.
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Response from Balp France
Thank you very much for your positive review of our Balp France website! We are delighted that you are satisfied with your sword and our packaging. We take note of your comment about the engraving. Thank you for your trust and support!
V
Valérie G.
Rating: 5 out of 5
following a purchase from 07/12/2024
I am delighted
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Response from Balp France
Thank you for your positive feedback on our Balp France website. We are delighted to have satisfied you and hope to see you soon among our loyal customers. Thank you again for your confidence!
M
Mauro L.
Rating: 5 out of 5
following a purchase from 05/12/2024
Thank you from the bottom of my heart
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Tristan M.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very satisfied with both the product and the follow-up (and the rescue following a lack of maintenance on my part).
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Response from Balp France
We greatly appreciate your positive feedback on our Balp France website. We are pleased that you are fully satisfied with our product and our customer service. Thank you for your trust and support. Thank you for your 5/5 rating, it means a lot to us.
F
Francis J.
Rating: 5 out of 5
following a purchase from 03/12/2024
Perfect timing and quality.
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Response from Balp France
Thank you very much, we are delighted that our service has met your expectations. We look forward to seeing you again on our site.
C
Cyril V.
Rating: 5 out of 5
following a purchase from 16/11/2024
Excellent! Customer relations: fast and responsive. Responsive and friendly, Balp readily accepted a change of engraving after ordering but before starting work. For the quality of the sword: nothing to say. It's perfect! The quality is spot on.
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Response from Balp France
Thank you for your review of our Balp France website. We are delighted that you appreciated our responsiveness and customer service. We are also pleased that the quality of our swords met your expectations. We will always do our best to satisfy our customers. Thank you again for your support and trust, it's a pleasure to count you among our satisfied customers. See you soon on our website!
C
Claude M.
Rating: 5 out of 5
following a purchase from 15/11/2024
Thank you for your reactivity following the exchange of the large defective ones.
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Response from Balp France
We are delighted that we were able to quickly resolve the problem with the faulty gloves. Thank you for your positive feedback, it encourages us to continue to provide quality service to our customers.
M
Michel F.
Rating: 5 out of 5
following a purchase from 12/11/2024
It's perfect! Fast delivery, correct product and good packaging.
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Response from Balp France
Thank you very much for your positive feedback! We are delighted to hear that your experience with Balp France was satisfactory. We remain at your disposal for any further orders or requests for information. We look forward to seeing you again on our site!
B
Bruno D.
Rating: 5 out of 5
following a purchase from 11/11/2024
The pair of white gloves are of fine leather quality. Very nice.
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Response from Balp France
Thank you for your positive feedback on our Balp France website. We are delighted to know that our white gloves satisfied you in terms of leather quality. We take pride in offering quality products to our customers. We hope to see you soon on our site for other purchases. Thank you again for your trust and your positive feedback.
G
Gérald V.
Rating: 5 out of 5
following a purchase from 11/11/2024
Perfect
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Response from Balp France
Thank you for your positive review of our website, Balp France. We are delighted that you were satisfied with our services. Please do not hesitate to let us know of any future needs you may have, we will always be there to provide you with complete satisfaction. Thank you again for your trust and support. Best regards.
S
Sébastien A.
Rating: 5 out of 5
following a purchase from 29/10/2024
Perfect in every way. Thank you.
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Response from Balp France
Thank you very much for your positive review of our Balp France website. We are delighted that you are satisfied with our services. Your satisfaction is our priority and we will continue to strive to offer you the best. Thank you again for your trust and loyalty.
C
CHRISTIANE-VALERIE M.
Rating: 5 out of 5
following a purchase from 26/10/2024
T beautiful products (harnesses flags) Entirely satisfied Thank you
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Response from Balp France
Thank you very much for your positive review of our products! We're delighted that you liked our flag harnesses. Don't hesitate to come back to us if you need anything, we'll always be happy to serve you. Thank you again for your confidence in our brand.
G
Godefroy A.
Rating: 5 out of 5
following a purchase from 24/09/2024
Perfect
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Response from Balp France
Thank you for your positive review of our Balp France website. We are delighted to know that you are happy with our service and we will continue to strive to provide you with the best possible experience. Thank you again for your trust and loyalty.
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Timothé P.
Rating: 5 out of 5
following a purchase from 22/10/2024
Sturdy packaging and fast delivery. Thank you
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Response from Balp France
Thank you for your positive review of our Balp France website. We are pleased that you were satisfied with your order, both in terms of packaging and delivery. Thank you for your confidence and see you soon on Balp France!
J
Jean-Gabriel C.
Rating: 5 out of 5
following a purchase from 21/10/2024
Product conforms, fast delivery, TB
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Response from Balp France
Thank you for your positive review of our Balp France website. We are delighted to have been able to satisfy you with our products and our fast delivery service. We hope to see you soon among our satisfied customers. Thank you again for your trust and your 5/5 rating. We hope to see you soon!
C
Claudio M.
Rating: 5 out of 5
following a purchase from 14/10/2024
Fast and accurate delivery. Thank you very much.
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Response from Balp France
We are delighted that you were satisfied with our delivery service. Thank you for your note and your confidence in Balp France!"
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Yann R.
Rating: 5 out of 5
following a purchase from 03/10/2024
Very fast delivery
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Response from Balp France
Thank you very much for your positive feedback on our site, Yann. Thank you again for your trust and loyalty to Balp France.
D
DANIEL C.
Rating: 5 out of 5
following a purchase from 31/08/2024
Perfect in every way
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Response from Balp France
Thank you very much for your positive feedback. We are delighted that you like our service. Please do not hesitate to contact us if you have any questions. Have a nice day!
M
Mark W.
Rating: 5 out of 5
following a purchase from 19/09/2024
Excellent, thank you.
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Response from Balp France
Thank you very much for your positive review of our Balp France website! We hope to see you soon on our site!
G
GUY J.
Rating: 5 out of 5
following a purchase from 12/09/2024
Fast delivery. Product conforms. Reasonable cost.
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Response from Balp France
Thank you for your positive feedback on our site. We hope to see you soon on our site for new purchases. Thank you again for your confidence.
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Peter V.
Rating: 5 out of 5
following a purchase from 29/08/2024
Sword cases and knots were perfect.
C
catherine F.
Rating: 5 out of 5
following a purchase from 31/08/2024
Very well packaged and received on time.
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Response from Balp France
Thank you very much for your positive feedback! Your satisfaction is our priority, so don't hesitate to contact us if you need another order in the future. We wish you an excellent day!
C
Claudio M.
Rating: 5 out of 5
following a purchase from 08/07/2024
Impeccable shipment, but Swiss customs asked me for a declaration to find out if it was an arms import. It would be useful, for shipments to Switzerland, to specify that they are not weapons but decorative objects.
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Response from Balp France
Thank you for your positive feedback. We are delighted that your order arrived in perfect condition. We are taking your suggestion into account and will share it with our logistics team to improve our shipments to Switzerland. We thank you for your confidence and hope to see you soon on our site. Best regards. The Balp France team.
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Pascal P.
Rating: 5 out of 5
following a purchase from 13/08/2024
Compliant, perfect!
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Response from Balp France
Thank you very much for your positive feedback on our Balp France website. We are delighted to know that you are satisfied with our services. Please don't hesitate to contact us if you need anything. We look forward to seeing you again!
S
sylvain R.
Rating: 5 out of 5
following a purchase from 12/08/2024
Very good.
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Response from Balp France
Thank you for your positive review of our Balp France website. We are delighted that you are satisfied with our services. Please do not hesitate to contact us should you require any further assistance or information.
B
Bernard L.
Rating: 5 out of 5
following a purchase from 25/07/2024
Beautiful workmanship and finish. Delivery a little long.
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Response from Balp France
Thank you very much for your feedback! We're delighted that you like our work and finish. We take note of your comment about delivery and will do our best to improve this point in the future. Thank you again for your trust and support! See you soon on our Balp France website.
M
Martin Z.
Rating: 5 out of 5
following a purchase from 03/07/2024
Everything is perfect so far, one partial delivery is still outstanding at the moment. Many thanks !
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Patrick C.
Rating: 5 out of 5
following a purchase from 30/06/2024
Fine
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Response from Balp France
Thank you for your positive feedback! We're delighted that you like our Balp France website. Don't hesitate to recommend us to your friends and family. Have a nice day.
M
MARTIN D.
Rating: 5 out of 5
following a purchase from 29/06/2024
Very fast shipping. Good customer contact. Order lived up to my expectations, especially for the engravings. Thank you BALP
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Response from Balp France
Thank you for your positive feedback. It gives us great pleasure to know that your order met your expectations and that you appreciated our customer service. We remain at your disposal for any future orders. Sincerely, the BALP France team.
J
Jolivet F.
Rating: 5 out of 5
following a purchase from 27/06/2024
Very good value for money and very fast shipping. Good quality strap, although slightly narrower than that used by the mounted Republican Guard.
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Response from Balp France
Thank you for your review of our Balp France website. We are delighted to know that you appreciated our value for money and fast delivery.
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Aurélien C.
Rating: 5 out of 5
following a purchase from 19/06/2024
Perfect
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Response from Balp France
Thank you for your positive feedback on our site. We are delighted that your experience with Balp France was perfect. We thank you for your trust and hope to see you soon on our site.
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