Customer reviews of Balp France

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 364 published reviews

Summary of reviews

Balp France excels in delivering exceptional product quality, as many customers highlight the craftsmanship of their swords, noting beautiful finishes and precise engravings. The efficiency of their delivery is frequently praised, with numerous reviews mentioning orders received in less than four days, demonstrating a commitment to quick service. The responsiveness and professionalism of customer service are also standout features; customers appreciate the polite communication and proactive assistance throughout their purchasing experience.

Reviews 3 and 5 stars

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Tedy K.
Rating: 5 out of 5
following a purchase from 13/06/2024
I am very satisfied with my order. I especially appreciated the advice and the speed of shipment. Thank you very much.
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Response from Balp France
We are delighted that you are satisfied with your order on the Balp France website. We always do our best to offer a fast and quality service to our customers. Thank you for your trust and your positive review. Good day to you.
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Felix M.
Rating: 5 out of 5
following a purchase from 12/06/2024
Quality and speed, spectacular service.
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Mr H.
Rating: 5 out of 5
following a purchase from 09/06/2024
Serious company. Order received very quickly despite the customisation work required. Quality product. Excellent transaction.
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Response from Balp France
Thank you for your positive feedback on our Balp France website. We are delighted that you appreciated the speed of delivery and the quality of our products. We remain at your disposal for any future orders. Thank you again for your confidence.
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Patrick D.
Rating: 5 out of 5
following a purchase from 09/06/2024
Excellent product, but not sharpened.
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Response from Balp France
Thank you for your positive feedback. We are delighted that you like our product. Thank you again for your confidence and your note!
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RAPHAEL D.
Rating: 5 out of 5
following a purchase from 09/06/2024
Fast delivery, product as described. Everything is perfect. Thank you...
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Response from Balp France
Thank you very much for your positive feedback. We are delighted that you are satisfied with your order on our Balp France website. It is a pleasure to be able to meet your expectations in terms of product quality and service. We hope to be able to continue satisfying you in the future. See you soon on our site!
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PHILIPPE L.
Rating: 5 out of 5
following a purchase from 01/06/2024
It took me 50 years to afford the saber I hadn't had time to order when I left the Navy. BALP sent it to me in 4 days. I'm delighted. Thank you very much.
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Response from Balp France
Hello Philippe, thank you very much for your positive review of our Balp France website. We thank you for your confidence and hope that your sword will bring you satisfaction and pleasure for many years to come. We look forward to helping you with your future purchases. Best regards.
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Colonel Gérald F.
Rating: 5 out of 5
following a purchase from 30/05/2024
I am very satisfied with the professionalism of BALP. Advice before purchase, very fast shipping abroad, impeccable product quality. Bravo and thank you BALP!
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Response from Balp France
Thank you very much for your positive feedback on our Balp France website. We are delighted that you have appreciated our professionalism, and your satisfaction is our greatest reward. Thank you again for trusting us, and see you soon on our site.
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Philippe L.
Rating: 5 out of 5
following a purchase from 30/05/2024
Received quickly and in perfect condition
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Response from Balp France
Thank you very much for your positive feedback on our Balp France website! We are delighted that you were satisfied with our delivery service. See you soon on our site!
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Patricia L.
Rating: 5 out of 5
following a purchase from 30/05/2024
Top tent 👍
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Response from Balp France
Thank you very much for your positive review! We're delighted you like our site. Thanks again and see you soon on Balp France!
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Eric E.
Rating: 5 out of 5
following a purchase from 29/05/2024
Product as requested (engraving, quality and delivery). Long life to Balp
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Response from Balp France
Thank you for your trust and positive feedback. We are delighted that our products have met your expectations and we will continue to work hard to provide you with the best possible service. See you soon on our site! "
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Daniel B.
Rating: 5 out of 5
following a purchase from 27/05/2024
The badges I bought are very beautiful. Only downside: very high shipping costs.
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Response from Balp France
Thank you very much for your positive feedback. We take into account your remark concerning the shipping costs and we try to find solutions to reduce them as much as possible but remain dependent on the transport companies . Thank you again for your trust and support!
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Georg S.
Rating: 5 out of 5
following a purchase from 21/05/2024
Problem-free and friendly exchange, fast parcel dispatch followed by somewhat delayed transportation to Switzerland, but that is a shortcoming of the transport company. Gladly again!
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TUMARAMA T.
Rating: 5 out of 5
following a purchase from 25/05/2024
Nickel product 👌🏾
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Response from Balp France
Thank you very much for your positive review! We are delighted that you are satisfied with the product you purchased from Balp France. Please do not hesitate to come back to us if you need anything else. Have a nice day!
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Frédéric B.
Rating: 5 out of 5
following a purchase from 15/05/2024
Ordered late morning, received next day. Clean and solid parcel. Serious and efficient. Congratulations to this company.
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Response from Balp France
Thank you very much for your positive feedback on our Balp France website. We are delighted to have been able to provide you with fast delivery and quality service. Your opinion is very important to us and encourages us to continue to provide an impeccable service to our customers. We look forward to seeing you again on our site!
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Carole L.
Rating: 5 out of 5
following a purchase from 13/05/2024
Perfect. Fast shipping. No complaints.
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Response from Balp France
Thank you very much for your positive feedback! We are delighted that our service has met your expectations. We remain at your disposal for any further orders. Have a nice day.
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Matteo S.
Rating: 5 out of 5
following a purchase from 12/05/2024
Excellent
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loïc G.
Rating: 5 out of 5
following a purchase from 07/05/2024
Very responsive, efficient with the changes made to the order, excellent quality product. Fast delivery.
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Response from Balp France
Thank you for your positive feedback on our site. We are delighted that your experience with Balp France has been satisfactory, both in terms of service and product quality. We will continue to strive to meet your expectations quickly and efficiently. Thank you again for your trust and recommendation.
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Arnaud L.
Rating: 5 out of 5
following a purchase from 06/05/2024
Excellent quality item. Fast delivery. To be recommended.
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Response from Balp France
Thank you very much for your positive review of our Balp France website. We are pleased that you appreciated the quality of our item and the speed of our delivery. We hope to see you soon on our site. Thank you for recommending our service.
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Udo G.
Rating: 5 out of 5
following a purchase from 03/05/2024
Very fast delivery, and wonderful quality!
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LE C.
Rating: 5 out of 5
following a purchase from 02/05/2024
Package well received
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Response from Balp France
Thank you very much for your positive feedback! We are delighted that you have received your parcel in the best possible condition. Please do not hesitate to contact us if you need any help or advice. We remain at your disposal. Thank you again for your confidence.
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Dimitri S.
Rating: 5 out of 5
following a purchase from 25/04/2024
Very fast service, item arrived in very good condition.
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Response from Balp France
Thank you for your positive feedback! We are delighted that you are satisfied with our fast service and the quality of our products. Thank you for your confidence in us, and please do not hesitate to come back to us if necessary. See you soon at Balp France!
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Vincent B.
Rating: 5 out of 5
following a purchase from 22/04/2024
Serious company and the products sold are of high quality.
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Response from Balp France
Thank you for your positive review of our company and products. We make it a point of honor to offer our customers quality products and to provide them with impeccable service. We hope to see you soon on our Balp France website. Thank you again for your confidence.
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Bruno L.
Rating: 5 out of 5
following a purchase from 17/04/2024
Very satisfied, order received very quickly.
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Response from Balp France
Thank you for your positive feedback on our Balp France website. We strive to offer fast delivery times to satisfy our customers. Please do not hesitate to contact us should you require any further information. Thank you for your trust and your 5/5 rating."
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FLORENCE D.
Rating: 5 out of 5
following a purchase from 11/04/2024
in line with expectations
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Response from Balp France
Thank you for your positive feedback on our site, we are delighted that it has met your expectations. Please do not hesitate to contact us should you require any further information.
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Steve M.
Rating: 5 out of 5
following a purchase from 01/04/2024
Fine
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Response from Balp France
Thank you for your positive review of our website. We are delighted that you enjoyed your experience at Balp France.
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Thomas W.
Rating: 5 out of 5
following a purchase from 02/04/2024
Reliable, fast shipper.
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Response from Balp France
Thank you very much for your positive review of our Balp France website! We are delighted that you found our shipping service reliable and fast. Your satisfaction is our priority. We look forward to serving you again soon!
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Yann M.
Rating: 5 out of 5
following a purchase from 02/04/2024
Excellent product, extremely fast delivery (2 days) and, above all, a very good dialogue with the manager, who gives the best advice... A small drawback concerning the engraving which, for my taste, is too small. Highly recommended.
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Response from Balp France
Thank you for your positive review of our website, Balp France. We are delighted to hear that you enjoyed your order and appreciated our customer service. We will take note of your comment about the engraving and do our best to improve it in the future. Thank you again for your trust and recommendation. We hope to see you soon on our site!
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Alain P.
Rating: 5 out of 5
following a purchase from 19/03/2024
Perfect! Content and delivery were exactly as ordered.
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Response from Balp France
Thank you for your positive feedback, it encourages us to continue to provide quality service to our customers. We are delighted that you are satisfied with your order from Balp France. We hope to see you soon!
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Pascal B.
Rating: 5 out of 5
following a purchase from 13/03/2024
perfect, excellent service
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Response from Balp France
Thank you very much for your kind feedback! We're delighted that you're happy with our services, and we'll continue to do our utmost to provide you with a quality customer experience. See you soon on Balp France!
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Lionel C.
Rating: 5 out of 5
following a purchase from 13/03/2024
Excellent product, very fast delivery. RAS
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Response from Balp France
Thank you very much for this positive review, it encourages us to continue to provide quality products and ensure prompt delivery.
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Sylvain V.
Rating: 5 out of 5
following a purchase from 11/03/2024
Perfect thanks
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Response from Balp France
Thank you for your positive feedback, it makes us happy to know that you are satisfied with our services.
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Marcel S.
Rating: 5 out of 5
following a purchase from 04/03/2024
Speed, product quality and flexibility, with the added bonus of excellent customer relations.
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Response from Balp France
Thank you very much for your positive feedback on our Balp France website! We are delighted that you have appreciated the speed and quality of our products, as well as our business relations. Thank you again for your 5/5 rating!
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Sylvain S.
Rating: 5 out of 5
following a purchase from 29/02/2024
Excellent
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Response from Balp France
Thank you very much for your positive review of our Balp France website.
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FRANCOIS N.
Rating: 5 out of 5
following a purchase from 21/01/2024
Good work organization. No problems at all.
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Response from Balp France
Thank you for your positive feedback! We will continue to work hard to maintain our level of quality and customer satisfaction. See you soon!
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Cathy M.
Rating: 5 out of 5
following a purchase from 22/12/2023
Super
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Response from Balp France
Thank you very much for your positive feedback!
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François D.
Rating: 5 out of 5
following a purchase from 17/02/2024
Correct price, correct delivery 👍
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Response from Balp France
Thank you very much for your positive feedback on our Balp France website! We look forward to seeing you again!
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skander T.
Rating: 5 out of 5
following a purchase from 15/02/2024
Quality sabres and accessories, fast shipping (received in 48 hours) and top-notch customer service!
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Response from Balp France
Thank you for your positive feedback on our Balp France website. We are delighted to have satisfied you with our quality sabers and accessories. Our team always strives to provide fast and efficient service to our customers. We look forward to seeing you soon on our site. Thank you again for your confidence.
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serge M.
Rating: 5 out of 5
following a purchase from 07/02/2024
Received coli in good condition. Nice sword. It would be nice to be able to receive the parcel in a relay depot in case we are not there. Otherwise everything is perfect.
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Response from Balp France
Thank you for your positive feedback. We are taking your suggestion into account and will try to set up the possibility of choosing a relay depot for delivery.
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Michel O.
Rating: 5 out of 5
following a purchase from 07/12/2023
Excellent quality
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Response from Balp France
Thank you for your positive review of the quality. We are delighted to hear that you are satisfied.
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Florian G.
Rating: 5 out of 5
following a purchase from 24/01/2024
The order was processed and received very quickly. I highly recommend it.
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Response from Balp France
Thank you very much for your positive feedback, we look forward to serving you again.