★★★★☆
based on 149 reviews published
Latest customer reviews
Fast, good communication and quality on point
Package received in perfect condition Super service Potential improvement on the estimated delivery date for pre-orders but serious store
It's a shame there is an orange tape that damages the display otherwise I would have given 5 stars
Top
Perfect
Order took way too long to be delivered, not enough communication and it's even more frustrating. Too bad, it's a nice shop but the prices are also quite expensive compared to others.
Perfect package as usual
Very happy, package arrived well and quickly
Zero seller, heavily neglects customers. Very long wait time for an order. On the other hand, the store in Paris is top-notch.
+ Package well wrapped and protected - Product sheet deadline not necessarily respected. - No communication.
Very bad experience. I placed my order on the opening day of pre-orders and I received my order a month after the release date. I had to send numerous messages to finally get a response. Once the tracking number was received, I still had to wait several days for the package to finally be handed over to the delivery service. Moreover, the prices are very high and it is easy to find cheaper in other stores (that respect their customers' pre-orders). This was not my first order (which went badly), but it will be the last. This review concerns the order from January 12 and the previous ones (as I am finally being offered to give my opinion on this site).
I received my first order well, but when I wanted to order a second time, there was a stock shortage on the acrylic protections. I understand that this can happen, but when I received my order of 2 displays and there were no acrylic protections as I had ordered, I contacted the site. I have contacted them 3 times and my problem is still not resolved. I paid, I did not receive.
Impeccable package despite a bit of waiting for delivery, nothing to complain about.
Delivery too long
Thank you
4 and a half months of waiting, emails everywhere. Customer service overwhelmed and not solution-oriented.
Order delivered late, no commercial gesture, to avoid...
Very good condition upon arrival
Very bad experience, package sent to the wrong pickup point (not their fault), however after several calls (4 if I remember correctly) and several visits to the store, I was never contacted by the purchasing service. I had to go to the store and make a fuss to retrieve my product, for which I have still not been reimbursed for the shipping costs, given that I had to go there 3 times. In short, I will not be ordering from you again, and I will not recommend you.
Excellent quick efficient
Very good site
Always a pleasure to order from you!
Excellent
Super
Long wait times, zero information
Very good return for this first order!!! Thank you very much, I recommend and attractive price! Great
Reliable site, I recommend 🙂
Incomplete order
More than a month to receive my order
Display received in perfect condition despite a slight delay due to the supplier
I am satisfied with the product itself, nothing to say about that. However, leaving the customer without answers is frustrating...
Perfect as usual, I highly recommend for any One Piece card fan
Perfect
Perfect! Thank you! And long live Baroncollections!
Thank you everything went well! display well protected
Package received in perfect condition. I recommend this store
Fast and careful. Quality products
Service usually very high quality but my last order, a case op11 in Japanese, has still not been sent, it's been more than 2 months since I ordered. The customer service is unfortunately very poor, no communication about the progress of my order. A friend of mine is in the same situation... 800 euros of order and no way to know if I will be refunded or if the delay is just monstrous.
Very good as with every order
1 month of waiting to receive my order after several follow-ups. They prefer to focus on opening their store, okay, but don't let the orders linger / because the money has indeed been debited from the bank account! We were disappointed and we will not order from their site again. Sorry.