/10
★★★★☆
based on 78 reviews published
★★★★☆
based on 78 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
1 month of waiting to receive my order after several follow-ups. They prefer to focus on opening their store, okay, but don't let the orders linger / because the money has indeed been debited from the bank account! We were disappointed and we will not order from their site again. Sorry.
Justine J.
purchased on 03/03/2025
Translated review
1
/5
★☆☆☆☆
A missing card during my last order and despite several emails, the responses are almost non-existent. I regret the quality of customer service. I hope to receive a response quickly or finally receive my missing card.
Yohann R.
purchased on 01/03/2025
Translated review
1
/5
★☆☆☆☆
I bought a product that I thought I would receive in two or three days, but it took almost a month to get it after following up on social media. Nothing more as compensation for me, this is a dealbreaker, I will not buy from this site again.
Stephane D.
purchased on 08/02/2025
Translated review
1
/5
★☆☆☆☆
Delayed package, catastrophic customer service, do not keep their commitments
Jeremy M.
purchased on 07/02/2025
Translated review
1
/5
★☆☆☆☆
The problem is that I want a refund for a package not picked up, but this refund is delayed (+1 month currently)
Gwenn M.
purchased on 07/01/2025
Translated review
1
/5
★☆☆☆☆
An order that was delayed for shipping, I requested cancellation and, as luck would have it, the next day my order was shipped. I explained my situation on Instagram and was responded to with disdain. Never again with them, I strongly advise against it. Of course, an order that arrives 14 days later is no longer of interest (for a TCG release).
David R.
purchased on 02/01/2025
Translated review
1
/5
★☆☆☆☆
Package not received
Aline G.
purchased on 25/11/2024
Translated review
1
/5
★☆☆☆☆
Product received not as ordered. I ordered English One Piece display protectors and received Japanese One Piece TCG cards instead. Despite my e-mail complaint, I still haven't had a reply after a week.
Billy A.
purchased on 18/11/2024
Translated review