/10
★★★★☆
based on 196 reviews published
★★★★☆
based on 196 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I asked for delivery to my home, then it didn't work, then I asked for a relay point and I chose one near my home. It took 3 days because they changed the relay point, which is very far away, without asking me. The fabric when I washed it was catastrophic. I washed it once, but it looks like I washed it 50 times.
Henda D.
purchased on 16/01/2025
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Answer from BEAUTY STREET
Hello, We're sorry to hear about your experience. As a professional supplier, we do not use point relais. For private customers, we only deliver by Colissimo and in case of absence, the parcel is delivered to the Post Office. The carrier has chosen the destination of the parcel. In the event of a problem with any of our products, please do not hesitate to contact customer service immediately by telephone on 01 42 27 57 73 or by e-mail at [email protected] so that we can study your complaint and provide you with a rapid solution. The Beauty Street team
1
/5
★☆☆☆☆
Non mi sono mai arrivati i pantaloni
Sara S.
purchased on 13/10/2024
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Answer from BEAUTY STREET
Salve, Il reparto vendite vi contatterà al più presto. Il team Beauty ...
1
/5
★☆☆☆☆
I ordered in August and now it's October and I still haven't received all my order. No message to warn me of the delay, nothing at all.
Olivia M.
purchased on 19/08/2024
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Answer from BEAUTY STREET
Hello, We are very sorry for your dissatisfaction. The delivery times were communicated to you when the invoice was sent. Please do not hesitate to contact our customer service for further information. The Beauty Street team
1
/5
★☆☆☆☆
Hello not yet received my order
Daniella D.
purchased on 18/09/2024
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Answer from BEAUTY STREET
Hello, The order was shipped on September 19, 2024. According to the tracking link, the package is currently in your country but it has not moved since the 23/09. We will make a complaint to our logistics center. Wishing you a pleasant day. The Beauty Street team
1
/5
★☆☆☆☆
I ordered a size 52 jacket and received a size 56.
Pierre M.
purchased on 06/07/2024
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Answer from BEAUTY STREET
Hello Sir, I'm sorry to hear about your experience, the reference is in Italian size, hence the fact that it is marked 56 for 52 in France. Our customer service will contact you to find a solution for your jacket. Sincerely, The Beauty Street team
1
/5
★☆☆☆☆
Obliged to put a star for the review to be taken into account. It doesn't deserve one.
Véronique B.
purchased on 12/03/2024
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Answer from BEAUTY STREET
Hello, Your order has been cancelled before shipment as you requested because the 15 days delay for the delivery of the goods was too long for you. The request was processed and the mediation process that you opened in Paypal was carried out according to the PayPal procedure and the refund made from the Paypal account. Beauty Street customer service
1
/5
★☆☆☆☆
Poor quality
Muriel D.
purchased on 25/08/2023
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1
/5
★☆☆☆☆
I am very disappointed, I bought this aesthetic blouse kimono just because it said it was recycled green! And finally I received no label that confirms it is recycled, it is polyester (not recycled) no trace that it is really ecological. So it's misleading advertising and at an exorbitant price for a blouse made in Turkey, so it's not very good for the carbon footprint of the planet, given that it comes from Turkey!
Giada S.
purchased on 31/07/2023
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Answer from BEAUTY STREET
Hello, Thank you for taking the time to reply to our review request. You have submitted a review concerning a product in the global brand review, so we cannot give you a precise answer as the product is not identified. However, we can tell you that our products are not made in Turkey but in Portugal, Romania, Poland or Tunisia, in order to use the shortest possible circuits. 90% of our fabrics are made in France, the rest in Germany or Portugal. We will answer more precisely about the composition in the product review. The Beauty Street team
1
/5
★☆☆☆☆
I had the same experience with sunset, so I tried another model, but it's worse... Supposedly a luxury brand. I'm disappointed...
Acheteur Vérifié
purchased on 18/07/2023
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Answer from BEAUTY STREET
Thank you for taking the time to respond to our request for a review. We are sorry that your experience did not live up to your expectations. The item in question is an old product of our brand and is in a not very modern cut. It is an entry-level product that was created many years ago to meet a demand for schools. I recommend the more modern Alaska pants from our latest collection. You can return any item you don't like for an exchange or refund. The Beauty Street team