/10
★★★★★
based on 8424 reviews published
★★★★★
based on 8424 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Installation explanation of the seat
Acheteur Vérifié
purchased on 10/04/2019
Translated review
3
/5
★★★☆☆
Correct.
Acheteur Vérifié
purchased on 02/04/2019
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2
/5
★★☆☆☆
Cardboard burst
Acheteur Vérifié
purchased on 05/04/2019
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Answer from BEBE2LUXE
Hello, our sales team has noted your evaluation, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
3
/5
★★★☆☆
The order tracking was correct.
Acheteur Vérifié
purchased on 26/03/2019
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3
/5
★★★☆☆
Correct
Acheteur Vérifié
purchased on 06/02/2019
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3
/5
★★★☆☆
Nice products but restocking is really too long.
Acheteur Vérifié
purchased on 10/01/2019
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3
/5
★★★☆☆
Good
Acheteur Vérifié
purchased on 04/02/2019
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3
/5
★★★☆☆
The site is a bit outdated. It lacks design. Fortunately, consumer reviews on the internet help to make it reliable. I confirm the products are of very good quality. I am not disappointed!
Acheteur Vérifié
purchased on 02/02/2019
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3
/5
★★★☆☆
Good site
Acheteur Vérifié
purchased on 31/01/2019
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3
/5
★★★☆☆
The site is well designed and offers a good quality-price ratio and many products.
Acheteur Vérifié
purchased on 24/01/2019
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3
/5
★★★☆☆
Very good product. Delivery faster than expected. Too bad it wasn't the color I ordered.
Acheteur Vérifié
purchased on 05/02/2019
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3
/5
★★★☆☆
Compliant with the description. Delivery needs to be reviewed with Gls ...
Acheteur Vérifié
purchased on 19/01/2019
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3
/5
★★★☆☆
Good but the left side detaches easily
Acheteur Vérifié
purchased on 17/01/2019
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2
/5
★★☆☆☆
I still haven't received my car seat, the last news was on January 16, then January 17
Acheteur Vérifié
purchased on 27/11/2018
Translated review
Answer from BEBE2LUXE
Hello, our sales team has noted your feedback, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service
3
/5
★★★☆☆
The site could not find my pickup point even though it was clearly indicated during my order.
Acheteur Vérifié
purchased on 10/01/2019
Translated review
Answer from BEBE2LUXE
Hello, our sales team has noted your feedback, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service
3
/5
★★★☆☆
The car seat looks great, baby is happy but the delivery really needs to be reviewed, the delivery person gave the package to a neighbor while I was present, if I had a dishonest neighbor to whom I claim the order not received plus all the problems that go with it?
Acheteur Vérifié
purchased on 29/12/2018
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3
/5
★★★☆☆
I waited for the delivery all morning on 28/11, only to find the package left behind my wall, I find this a bit light as it could have been stolen or I could have told you that I hadn't received it, I saw no one and nothing signed.
Acheteur Vérifié
purchased on 23/11/2018
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3
/5
★★★☆☆
Problem with the delivery location registration and delivery. The GLS Transporter does not seem to master the traceability of customer data, hence the delivery delay.
Acheteur Vérifié
purchased on 24/11/2018
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Answer from BEBE2LUXE
Hello, We are sorry for the problem encountered with the carrier. A solution has been found with our customer service, we are happy to have helped you. Best regards,
3
/5
★★★☆☆
In fact, this rating is due to the lack of seriousness of the carrier GLS. Not rigorous, not precise as if they had nothing else to do but take days off. First notification for November 26, canceled the same day for the next day. Except that no one showed up on November 27. Delivery on the 28th without warning. It's light. Bebe2Luxe should find other partners for deliveries. By the way, this company that claims to be the 3rd in Europe had already given me a hard time for another site.
Acheteur Vérifié
purchased on 23/11/2018
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3
/5
★★★☆☆
Only 3 stars because review reserved waiting for customer service response. Item received with a manufacturing defect that does not allow one of the legs to fit properly into the structure, which does not guarantee stability and therefore the safety of the baby. Response from Bebe2luxe: disassemble the part and scrape off the excess plastic that hinders assembly. A bit strange as a response! I refused because manipulation was not planned during assembly but is related to a manufacturing defect, thus the responsibility of customer service. Response from customer service pending. To be continued!
Acheteur Vérifié
purchased on 12/11/2018
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3
/5
★★★☆☆
Disappointed, I ordered a new car seat and received a product that had already been used with the packaging inside torn. No phone number to contact customer service, so we sent an email and are waiting for a response. No responsiveness, we sent the email yesterday and still no reply.
Acheteur Vérifié
purchased on 17/11/2018
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3
/5
★★★☆☆
Good and not expensive but very few products for sale
Acheteur Vérifié
purchased on 29/10/2018
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3
/5
★★★☆☆
Clear and simple site. The design is just a bit too basic, not very fun.
Acheteur Vérifié
purchased on 29/10/2018
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2
/5
★★☆☆☆
The swing was damaged upon arrival. There are places where it is scratched or broken. Fortunately, it holds up.
Acheteur Vérifié
purchased on 26/10/2018
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3
/5
★★★☆☆
Good
Acheteur Vérifié
purchased on 22/10/2018
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2
/5
★★☆☆☆
I received the package, but I haven't been able to assemble it. And my partner unscrewed a piece that no longer fits. I am lost.
Acheteur Vérifié
purchased on 26/10/2018
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3
/5
★★★☆☆
Correct.
Acheteur Vérifié
purchased on 06/10/2018
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3
/5
★★★☆☆
Good site, just had a hard time finding my order history.
Acheteur Vérifié
purchased on 08/08/2018
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3
/5
★★★☆☆
Order received quickly. Easy to install. Baby seems comfortable in his seat. So far, I do not regret my purchase.
Acheteur Vérifié
purchased on 08/10/2018
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3
/5
★★★☆☆
The prices are reasonable and the items interesting. However, I found the delivery not very good because the day I was told during the order is not the one I was finally told. This is what bothered me the most because I couldn't change the delivery time.
Acheteur Vérifié
purchased on 14/10/2018
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