/10
★★★★★
based on 8424 reviews published
★★★★★
based on 8424 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Order, nothing to say, however, small problems with the delivery.
When I ordered on 14/09, I wanted the delivery (scheduled between 19 and 20/09) to be made to a pickup point, I noted the closest pickup point to my home, you sent me a text because the chosen pickup point is inactive, so I chose another pickup point, you replied by text on 17/09, okay it’s noted.. having no news of my package on 20/09, I sent you several texts between 21 and 24, you replied on the 24th for a delivery to my home which took place on Wednesday 26, so 6 days late!!
It would be good if you could keep us informed quickly if you cannot deliver on the indicated day.
Acheteur Vérifié
purchased on 14/09/2018
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3
/5
★★★☆☆
I am not disappointed with the product but the delivery posed a real problem because you did not provide the complete address to the carrier.
As a result, the delivery took 3 days.
Acheteur Vérifié
purchased on 15/09/2018
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3
/5
★★★☆☆
One month between order and delivery with credit card debited immediately: a cheap treasury!!!!
Acheteur Vérifié
purchased on 22/08/2018
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3
/5
★★★☆☆
The only downside is that the message left with the order was only processed after shipping.
Acheteur Vérifié
purchased on 24/08/2018
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2
/5
★★☆☆☆
Site that offers good products at interesting prices but a real hassle to get delivered. I was offered a pickup point only to be told it was untraceable and it was up to me to find the information about the pickup point in question! I am not satisfied with how the delivery of my package went and I am also a bit disappointed with the product, a car seat that is supposed to have 3 reclining positions, including one for sleeping, and in the end, there are indeed three positions but they hardly recline at all. I do not recommend this site.
Acheteur Vérifié
purchased on 05/09/2018
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3
/5
★★★☆☆
Order not fast enough and no indication of received emails, strange.
Acheteur Vérifié
purchased on 21/08/2018
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3
/5
★★★☆☆
Average due to the delivery duration and the exact time.
Acheteur Vérifié
purchased on 30/08/2018
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3
/5
★★★☆☆
Fast delivery, but disastrous administration: I received a validation notice for my order, then a cancellation notice, then another validation notice before receiving a new cancellation notice. I finally got my order on time, but I received exactly 53 emails in 72h informing me that my package was available at the relay agency, while it had already been picked up!
Acheteur Vérifié
purchased on 28/08/2018
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2
/5
★★☆☆☆
The information is not always correct
Acheteur Vérifié
purchased on 06/08/2018
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3
/5
★★★☆☆
Box damaged upon arrival and one leg of the swing a bit scratched. To see with the delivery person
Acheteur Vérifié
purchased on 12/08/2018
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3
/5
★★★☆☆
Good
Acheteur Vérifié
purchased on 05/07/2018
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3
/5
★★★☆☆
Very good site, good quality items, happy with my purchase. Despite a lack of essential items for the arrival of our babies.
Carrier needs to be reviewed
Acheteur Vérifié
purchased on 09/08/2018
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3
/5
★★★☆☆
Delivery not very careful, the box was badly damaged
Acheteur Vérifié
purchased on 28/07/2018
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2
/5
★★☆☆☆
Not great .. the swing works but once I put my baby on it, it doesn't swing fast at all, it barely rocks. Is it a weight issue? In any case, I am a bit disappointed
Acheteur Vérifié
purchased on 29/07/2018
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Answer from BEBE2LUXE
Hello,
Have you set the speed to maximum?
Can you send us a video at [email protected]
Best regards,
Have you set the speed to maximum?
Can you send us a video at [email protected]
Best regards,
2
/5
★★☆☆☆
The packaging box arrived very damaged. We did not open it because it is for gifts. But the box needs to be glued back together in all directions, let's hope the inside is in good condition.
Acheteur Vérifié
purchased on 12/07/2018
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3
/5
★★★☆☆
The delivery person delivered on the promised day but left the package in front of the door! without our signature and of course without control, this is not very professional, otherwise the rating would have been better! Thank you.
Acheteur Vérifié
purchased on 24/07/2018
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3
/5
★★★☆☆
There is not much choice, which is a pity
Acheteur Vérifié
purchased on 12/07/2018
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2
/5
★★☆☆☆
The delivery time for our order was far too long. Difficulties encountered in contacting customer service: email sent remained unanswered, phone calls in vain (voicemail full), no possibility to reach the carrier without a delivery reference and a phone call without response. However, a package was delivered on July 24 (order on the 1st). The item is in good condition and satisfies us.
Acheteur Vérifié
purchased on 01/07/2018
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3
/5
★★★☆☆
Happy with the product, but not with the delivery. I paid 16 euros to have to go pick it up at the depot.
Acheteur Vérifié
purchased on 04/07/2018
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3
/5
★★★☆☆
Good site but not detailed and complete enough
Acheteur Vérifié
purchased on 07/07/2018
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3
/5
★★★☆☆
Big problem with delivery and no information from the site or the carrier.
Acheteur Vérifié
purchased on 07/06/2018
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2
/5
★★☆☆☆
It was indicated that I would receive my product within 24/72 hours, I received it 3 weeks later after following up. So disappointed. Otherwise, the car seat is very good!
Acheteur Vérifié
purchased on 01/07/2018
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2
/5
★★☆☆☆
Disappointed
Acheteur Vérifié
purchased on 02/07/2018
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3
/5
★★★☆☆
Missing the delivery time on the invoice
Acheteur Vérifié
purchased on 05/07/2018
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2
/5
★★☆☆☆
I had to argue with the delivery person, threatening him because he didn't want to come up while I specified that I was alone with my twins, so I couldn't go down to get my package. Aside from this incident, the bouncer does its job well; it doesn't vibrate, but it's quite nice.
Acheteur Vérifié
purchased on 05/07/2018
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2
/5
★★☆☆☆
The carrier made you go around in circles and we received the box very damaged, we wonder what happened during transport and where the box lingered!!
Acheteur Vérifié
purchased on 28/06/2018
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3
/5
★★★☆☆
Good.
Acheteur Vérifié
purchased on 18/05/2018
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2
/5
★★☆☆☆
It is impossible for me to judge the product (The One car seat) received only 2 days ago, but it seems good and sturdy.
However, I am very disappointed with this site regarding delivery times.
More than 10 days instead of 48 hours (payment by credit card).
Acheteur Vérifié
purchased on 07/06/2018
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3
/5
★★★☆☆
There are very good car seats, but the range for children is limited! No toys or anything, it's a shame.
Acheteur Vérifié
purchased on 01/06/2018
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2
/5
★★☆☆☆
I received my order well but the delivery times were very long
Acheteur Vérifié
purchased on 02/05/2018
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