9.3/10
★★★★★
based on 8424 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
Heavy use with stock errors
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Acheteur Vérifié
purchased on 24/05/2018
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2 /5
★★☆☆☆
I find it unfortunate that I cannot contact an advisor. Exchange possible only by email and sometimes their response can be a bit slow, because for my part, I had a problem with the delay and delivery and therefore it was impossible to have someone on the phone to find a solution together.
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Acheteur Vérifié
purchased on 14/05/2018
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3 /5
★★★☆☆
Honestly, I am disappointed because I had chosen the red color and had to wait another 45 days so I preferred to choose another color and this was not announced at the start of my order, I was informed 3 weeks after ordering, however the seat is as I wanted, it seems to be of good quality, we'll see over time and it's easy to install.
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Acheteur Vérifié
purchased on 11/05/2018
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3 /5
★★★☆☆
Car seat corresponds well to the description on the site.
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Acheteur Vérifié
purchased on 26/05/2018
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3 /5
★★★☆☆
Button to operate therefore the swing is blocked as a high chair so I can neither use the swing nor the bouncer, I hope they will quickly send me a new product and recover the one I have at home.
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Acheteur Vérifié
purchased on 23/05/2018
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3 /5
★★★☆☆
The swing is perfect but the delivery with GLS was very disappointing.
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Acheteur Vérifié
purchased on 28/05/2018
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3 /5
★★★☆☆
And the baby hasn't arrived yet but the product seems quite good.
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Acheteur Vérifié
purchased on 23/05/2018
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3 /5
★★★☆☆
I ordered a car seat that was supposed to arrive within 48/72 hours. I received several messages telling me every day that the delivery was postponed to the next day... so I received the seat 4 days later than expected. Just 2 days after my order, the price of the seat dropped by €20, so I asked for a commercial gesture specifying that I would have had the seat on the same date but €20 cheaper if I had ordered it 2 days later. Negative response on the grounds that the delivery did not exceed 7 days! Disappointed with the site. Regarding the car seat, the car in which it is installed is among the compatible cars and the surprise, the seat does not touch the car seat! Had to put towels underneath to fill the gap... it's mediocre, I'm not sure that the installation is approved under these conditions... but no commercial discount.
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Acheteur Vérifié
purchased on 22/05/2018
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2 /5
★★☆☆☆
Not great communication on your part as I asked a question by email right after placing my order but I never received a response and then when I received my package I was very surprised to see that there was no cardboard packaging, only the original packaging of the swing so needless to say that the box arrived very damaged so I will be giving a nice swing but with a damaged package, as if it came from a second-hand merchant. So I will not order again and will not recommend anyone to order from you...
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Acheteur Vérifié
purchased on 22/05/2018
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3 /5
★★★☆☆
I recommend.
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Acheteur Vérifié
purchased on 18/05/2018
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3 /5
★★★☆☆
The carrier postponed the delivery to the next day, the day I was expecting it, and the next day, the time slot 8:30-13:30 was not respected.
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Acheteur Vérifié
purchased on 10/05/2018
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3 /5
★★★☆☆
Disappointed by the delivery.
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Acheteur Vérifié
purchased on 23/05/2018
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2 /5
★★☆☆☆
No way to contact customer service after ordering. Following an address issue for delivery, my numerous emails received by a robot!? went unanswered! Too bad because the ordered product is satisfactory! I will not order through this site again.
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Acheteur Vérifié
purchased on 22/05/2018
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3 /5
★★★☆☆
Package delivered 48 hours late, and the packaging box was damaged... . Too bad, because the product has a very good quality/price ratio.
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Acheteur Vérifié
purchased on 11/05/2018
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3 /5
★★★☆☆
The description of the items is not well explained
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Acheteur Vérifié
purchased on 11/05/2018
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3 /5
★★★☆☆
The item is perfect but the delivery date was not respected.
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Acheteur Vérifié
purchased on 13/05/2018
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3 /5
★★★☆☆
Simple and clear site, nothing to complain about at this level. Negative point: few choices. At the time of ordering, the chosen car seat was no longer available, and no indication regarding restocking. We only had one possibility left in the G 1 2 3 category
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Acheteur Vérifié
purchased on 19/04/2018
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3 /5
★★★☆☆
Very good But the carrier is really terrible!!!!
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Acheteur Vérifié
purchased on 03/05/2018
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3 /5
★★★☆☆
Great site, too bad there aren't more items...
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Acheteur Vérifié
purchased on 01/05/2018
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2 /5
★★☆☆☆
Product price has increased considerably without reason. And delivery company is terrible. Too bad.
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Acheteur Vérifié
purchased on 03/05/2018
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3 /5
★★★☆☆
I did not navigate the site
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Acheteur Vérifié
purchased on 16/04/2018
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2 /5
★★☆☆☆
Following an order of a swing that is super good and received on time. The only issue is that speed 1 of the swing goes too fast and the crying detector does not work. I contacted customer service and they are supposed to send me a module. It has been 15 days since I reported my issue and my baby has not been able to fully enjoy his swing for 15 days. I hope it will be resolved. I want to emphasize that the swing is of good quality and as described.
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Acheteur Vérifié
purchased on 22/04/2018
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3 /5
★★★☆☆
Swing received, too bad the speeds of the swing are very very slow, I have to push it with my hand otherwise everything works.
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Acheteur Vérifié
purchased on 24/04/2018
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2 /5
★★☆☆☆
No crash test so little chance that it is of good quality
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Acheteur Vérifié
purchased on 22/04/2018
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3 /5
★★★☆☆
I couldn't discover this swing ordered as a gift for a newborn but received 15 days after my order while I was on the road to visit the future parents. I do not intend to open my package, I will know more about it when it has finally been given. So apart from my disappointment regarding this late delivery, I cannot evaluate the product.
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Acheteur Vérifié
purchased on 03/04/2018
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2 /5
★★☆☆☆
Very good price but no product in stock
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Acheteur Vérifié
purchased on 04/04/2018
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3 /5
★★★☆☆
The product is perfect. But the delivery times are not respected at all.
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Acheteur Vérifié
purchased on 04/04/2018
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3 /5
★★★☆☆
Long delivery (about a month) but very well packaged, very good car seat at a reasonable price.
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Acheteur Vérifié
purchased on 16/02/2018
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3 /5
★★★☆☆
The delivery was made to my neighbor without my consent and without verifying their identity. They could have been ill-intentioned and could have not informed me of the delivery. Very unhappy about this point.
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Acheteur Vérifié
purchased on 17/01/2018
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3 /5
★★★☆☆
The product is as described but the delivery via GLS is terrible! Package damaged, unpleasant delivery person. If you keep the same delivery service, I will not order from your site again.
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Acheteur Vérifié
purchased on 20/03/2018
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