/10
★★★★★
based on 8424 reviews published
★★★★★
based on 8424 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Disappointed with the quality of the rocking chair thinking there were several rotation modes.
Acheteur Vérifié
purchased on 02/06/2023
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Answer from BEBE2LUXE
Hello, we are sorry that the product does not meet your expectations. The product has 5 swing amplitudes but only has a lateral swing (as indicated in the product description). If the order is less than a month old, you can return the product for a refund. We can be reached at: [email protected] Best regards, your customer service.
3
/5
★★★☆☆
The rocking chair is too low, it only rocks from side to side, I find it could hurt the head after a while. Aesthetically, nothing to say.
Acheteur Vérifié
purchased on 07/05/2023
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3
/5
★★★☆☆
Very good site with a lot of choice of items. Quick delivery.
Acheteur Vérifié
purchased on 05/05/2023
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2
/5
★★☆☆☆
Product received broken, after-sales service nonexistent by phone, after 2 rings it goes to voicemail. I find this unfortunate. Let's see the responsiveness by email.
Acheteur Vérifié
purchased on 07/05/2023
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Answer from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 working hours at the following address to find a quick solution: [email protected] Best regards, your customer service.
3
/5
★★★☆☆
Good
Acheteur Vérifié
purchased on 24/04/2023
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2
/5
★★☆☆☆
Speed of delivery but you did not respond to the problem that the item arrived stained...
Acheteur Vérifié
purchased on 19/02/2023
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Answer from BEBE2LUXE
Hello, we are sorry for the stained item received, several emails have been sent without a response from you, please check your spam and junk mail. We can be reached via the following email address: [email protected] Best regards, The Bebe2luxe team.
2
/5
★★☆☆☆
The device cannot pair with the app. So, you cannot control it with your mobile.
Acheteur Vérifié
purchased on 24/02/2023
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Answer from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 working hours at the following address to find a quick solution and organize a free return of your product for after-sales service expertise: [email protected] Best regards, your customer service.
3
/5
★★★☆☆
I ordered on the site, only downside; no indication on the expected delivery date, and the delivery was relatively long. However, customer service responds within 24 hours. The product was in line with expectations.
Acheteur Vérifié
purchased on 08/02/2023
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3
/5
★★★☆☆
Delivery time respected and product well packaged but the quality of the product is very average, as the Bluetooth does not work well (the songs are choppy) and the maximum volume is really very low.
Acheteur Vérifié
purchased on 12/02/2023
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Answer from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 working hours at the following address to find a quick solution and organize a free return of your product for after-sales service expertise: [email protected] Best regards, your customer service.
3
/5
★★★☆☆
It's cool we can play our music, very well equipped
Acheteur Vérifié
purchased on 11/01/2023
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3
/5
★★★☆☆
Music a bit too loud and volume not adjustable.
It would have been nice to have an additional tilt notch for the rocking mode because the tilt is quite significant and the baby slips in. Finally, the fixed position is not very fixed... Otherwise, good product quite well thought out. Let's see over time if it is robust.
Acheteur Vérifié
purchased on 09/12/2022
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Answer from BEBE2LUXE
Hello, thank you for your feedback 🙂 The sound of the Louna is indeed adjustable as well as the seat tilt, feel free to contact us at [email protected] to learn more, we will be happy to help you 🙂 Best regards, The Bebe2luxe team
3
/5
★★★☆☆
It doesn't work well
Acheteur Vérifié
purchased on 11/12/2022
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Answer from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, don't worry. We are available by email and we respond within 24 working hours at the following address to find a quick solution and organize a free return of your product for after-sales expertise: [email protected] Best regards, your customer service.
3
/5
★★★☆☆
I am disappointed with the car seat, it does not recline enough.
Acheteur Vérifié
purchased on 12/10/2022
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3
/5
★★★☆☆
The site could use a refresh, but it was functional enough. The order was sent and received quickly, very good delivery service. The item itself did not meet my expectations, I was a bit disappointed as it did not match the description in every way.
Acheteur Vérifié
purchased on 10/10/2022
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3
/5
★★★☆☆
No comments
Acheteur Vérifié
purchased on 28/09/2022
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2
/5
★★☆☆☆
Bad, we are not satisfied
Acheteur Vérifié
purchased on 04/10/2022
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Answer from BEBE2LUXE
Hello, We are sorry to hear that you are not satisfied with our services. We are available by email and respond within 24 working hours at the following address to find a quick solution to your problem: [email protected] Best regards, your customer service Bebe2luxe.
3
/5
★★★☆☆
Did not receive the correct color
black instead of red
Acheteur Vérifié
purchased on 16/09/2022
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Answer from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 business hours at the following address to find a quick solution and organize a free return of your product for exchange: [email protected] Best regards, your customer service.
3
/5
★★★☆☆
Received very quickly
The seat is heavy but seems to be of good quality
Only regret that I saw afterwards: it has never been tested and is not on the securange list... so I hesitate to use it, what a pity
Acheteur Vérifié
purchased on 04/10/2022
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3
/5
★★★☆☆
Intact box
Acheteur Vérifié
purchased on 07/09/2022
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3
/5
★★★☆☆
Speed of delivery
Acheteur Vérifié
purchased on 08/09/2022
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3
/5
★★★☆☆
According to my sister, the mattress is not comfortable.
Acheteur Vérifié
purchased on 07/09/2022
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2
/5
★★☆☆☆
Poor quality products.
Impossible to reach an advisor.
Very disappointed with product return
Acheteur Vérifié
purchased on 29/08/2022
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Answer from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 working hours to the following address to find a quick solution and organize a free return of your product for after-sales service expertise: [email protected] Best regards, your customer service.
2
/5
★★☆☆☆
Delivery times are not respected
Acheteur Vérifié
purchased on 04/06/2022
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Answer from BEBE2LUXE
Hello, thank you for your feedback. We are sorry that the deadlines were not respected, you ordered an item deliverable at the end of June and you were delivered on July 1st. Unfortunately, this can happen, we still hope that the product will meet your expectations. Have a nice day 🙂 Best regards, The Bebe2luxe team
3
/5
★★★☆☆
Very good
Acheteur Vérifié
purchased on 04/06/2022
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3
/5
★★★☆☆
I received the product and it doesn't work at all.
Acheteur Vérifié
purchased on 08/06/2022
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3
/5
★★★☆☆
I could not get the seat in the requested color within the announced deadlines. I had to accept one in a different color 0
Acheteur Vérifié
purchased on 16/05/2022
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3
/5
★★★☆☆
Not very sturdy
Acheteur Vérifié
purchased on 31/05/2022
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3
/5
★★★☆☆
Nothing to report.
Acheteur Vérifié
purchased on 08/05/2022
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3
/5
★★★☆☆
Item as described, color not as expected. I wanted blue, they delivered gray
Acheteur Vérifié
purchased on 01/05/2022
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Answer from BEBE2LUXE
Hello, thank you for your feedback, we have just checked your order and the ordered color is indeed gray and not blue, we apologize. Please contact us at [email protected] if needed, we remain at your disposal. 🙂 Best regards, The Bebe2luxe team
2
/5
★★☆☆☆
The swing is perfect, however, the 3-in-1 bed is not great; the quality won't last more than a month. Too bad because it's still €100.
Acheteur Vérifié
purchased on 02/04/2022
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Answer from BEBE2LUXE
Hello, We are sorry that the product does not meet your expectations. We are available by email and respond within 24 business hours at the following address to find a quick solution. Please note that you have one month to return the product in new condition for a refund: [email protected] Best regards, your customer service.