★★★★★
based on 8657 reviews published
Latest customer reviews
The order was placed easily and the Louna was cheaper than anywhere else, regarding the delivery not great but unfortunately it's not your fault, as for the Louna it assembles very easily, not yet tested in real time, baby expected at the end of April
Perfect
I appreciate it
Very good service
I can't say that it's satisfactory. I couldn't track the delivery times, it's written nowhere on the account after the order, so the wait of 3 weeks to a month without information and without knowing when I would be delivered was very long. I regretted not making my purchase in a store. And the swing broke down completely after barely a month and very little use since the baby doesn't particularly like being on it. Here I am again facing the hassle of a return and the wait. The site is so poorly designed!! You can't find the information and a place to click to report a malfunction or a malfunction form. In short, hell, I won't buy from them again even if the product itself is quite nice. What a shame: a decent site, delivery tracking, customer service, is really necessary for an expensive product.
Simple and effective
Beautiful lullaby and bouncer, I got it for the baby I'm welcoming as a childminder, it really helps me a lot. Not only does it have soft melodies and a fervent way of rocking, but it also detects the baby's movements, so there's no need to put it in lullaby mode, which is not really recommended for us as childminders, so when the baby moves, it moves. It's just beautiful and stylish, not too bulky, I'm very happy, I validate it 1000%. It was delivered in 48 hours, the BB2 Luxe service is really efficient just like the delivery service, thank you very much, see you soon for the next order and I recommend it with pleasure. Thanks again
Very satisfied with my order, fast delivery and product as ordered
Nothing to say but really well done, good job
I recommend this product which is exactly as described, just waiting for the baby to really test it and see if it lasts over time.
Very fast delivery, received in less than a week. For now, we have just checked if everything worked because the baby arrives only in June.
Practical and easy to use seat, a bit complicated to install.
Very good quality product as usual. It's a brand I really appreciate.
Super fast delivery, very good quality-price ratio products
Top and fast
Discovered by chance on the internet while searching for newborn equipment.
As described
Top-notch customer service and really attentive
Great site, order received quickly and item is great
Excellent
Speed of delivery but you did not respond to the problem that the item arrived stained...
Very good
Perfect
Fluid site, easy navigation, attractive prices, very fast delivery, product as described, delighted.
The site is very ergonomic.
Good item!
I am satisfied with my order.
Easy-to-use website, order delivered quickly.
Simple
Very good
Very good site.
In accordance with the description. Very fast delivery. I recommend +++
Fast delivery in 2 days and very satisfied with the purchase.
In line with my expectations.
Everything went well.
Very good, no issues.
Fast delivery and top product, we are very satisfied.
Very very very very good
Some difficulties in receiving my order since the first time the item was not available (fully refunded) then a second order where the item was also not available but I was contacted to offer me the same item but in a different color!
Very nice wood imitation foot and the mechanism works well, the mattress can be a bit thin but just add a reinforcement for more comfort. Easy to use and safety is top-notch.