/10
★★★★★
based on 8424 reviews published
★★★★★
based on 8424 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Very good site
Acheteur Vérifié
purchased on 17/11/2020
Translated review
3
/5
★★★☆☆
It's very pretty, I like it. But I can't say more, I haven't tested it yet since it hasn't shown its face yet.
Acheteur Vérifié
purchased on 06/02/2021
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3
/5
★★★☆☆
Hello, I received the seat but there is a problem. I received a seat for 0 to 15 months, but I ordered a seat for 0 to 10 years, so I am not satisfied.
Acheteur Vérifié
purchased on 15/02/2021
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3
/5
★★★☆☆
Too bad the stuffed animals are pink
Acheteur Vérifié
purchased on 08/02/2021
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3
/5
★★★☆☆
Delivery too long, and especially the delivery date not respected, otherwise the product is very good.
Acheteur Vérifié
purchased on 23/01/2021
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3
/5
★★★☆☆
Problem with delivery. GLS left the package at the doorstep. At 150€ the package is risky and unprofessional. Especially since I was present!
Acheteur Vérifié
purchased on 10/02/2021
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3
/5
★★★☆☆
Good
Acheteur Vérifié
purchased on 05/02/2021
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3
/5
★★★☆☆
Easy to use
Acheteur Vérifié
purchased on 01/02/2021
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3
/5
★★★☆☆
It's quite good as a cradle but there are many things to correct, I added sliding pads to be able to push the stroller and also the music in mp3 doesn't work like that, it's fast and it goes from left to right but not from front to back in terms of rocking
Acheteur Vérifié
purchased on 30/09/2020
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3
/5
★★★☆☆
Package delivered on time
Acheteur Vérifié
purchased on 02/02/2021
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2
/5
★★☆☆☆
Well received Louna 5 in 1 but it doesn't work! Even with batteries, it doesn't turn on at all
Acheteur Vérifié
purchased on 29/01/2021
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3
/5
★★★☆☆
Received quickly
Acheteur Vérifié
purchased on 27/01/2021
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Answer from BEBE2LUXE
Hello, Super see you soon at Bebe2luxe.
3
/5
★★★☆☆
I am disappointed because the rocking mode does not work and it was one of the criteria that motivated my purchase. I exchanged with the service that responds very quickly, I hope to receive a new one that works to leave a new comment. It's a shame because I was so happy to receive it but disappointed when the rocking mode did not work.
Acheteur Vérifié
purchased on 05/01/2021
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3
/5
★★★☆☆
Hello. This is a gift for a baby who is not yet born. So I haven't assembled it yet. But otherwise, the site is very good and the delivery is fast. It's a shame that for a certain amount, delivery is not free.
Acheteur Vérifié
purchased on 12/12/2020
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3
/5
★★★☆☆
I take away two stars because the delivery service by GLS did not respect the delivery times of 24 to 48 hours! They should change the home delivery method! Not very serious! However, for the swing, impeccable, I am very happy with the product, the music is soft and the swinging is great, thank you luxury baby
Acheteur Vérifié
purchased on 11/12/2020
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3
/5
★★★☆☆
Ordered from bebe2luxe and received in 10 days. Perfect condition but the music does not work.
Acheteur Vérifié
purchased on 06/12/2020
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3
/5
★★★☆☆
A broken spare part in the package
Acheteur Vérifié
purchased on 07/12/2020
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3
/5
★★★☆☆
Navigation not very intuitive.
Acheteur Vérifié
purchased on 25/11/2020
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2
/5
★★☆☆☆
24 hours after ordering, I received it, it's great! However, I would have preferred if they took an extra day and didn't get the color of my cradle wrong! Just a heads up, and don't mention a return, it's fine... 8 months pregnant, I don't want to go through all the procedures...! But please be careful.
Acheteur Vérifié
purchased on 03/12/2020
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Answer from BEBE2LUXE
Hello, we apologize for the color error. During this period, orders are numerous, so mistakes are possible, and we are sorry for that. A return was proposed to exchange the color, but we have not received any response today. Best regards, the Bebe2luxe team.
2
/5
★★☆☆☆
The article itself is of good quality and conforms to our order. However, your carrier GLS is absolutely not serious and competent, which greatly discredits your brand. After (supposedly!) 3 attempts without being able to deliver the package to its recipient (who was indeed present), we had to go ourselves twice to the GLS depot in Gennevilliers and insist on retrieving our package, which no one there could find!! It's really a shame because it does not encourage future orders on your site! Best regards,
Acheteur Vérifié
purchased on 24/11/2020
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3
/5
★★★☆☆
Ordered in gray and the plush toys are pink, so not great... the quality of the fabrics is not top notch.
Acheteur Vérifié
purchased on 26/11/2020
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2
/5
★★☆☆☆
I had asked a technical question before my purchase and I got a response quite quickly ==> OK The big downside remains the carrier GLS!!!! the cream of the creams... How can we still work with this carrier in 2020??? It is by far the most incompetent of all... So much so that generally I decided not to buy online if the transport was entrusted to GLS. When the delivery is entrusted to GLS, I sigh in advance because I know there will be tracking issues, appointments, delivery points, delivery person... etc in summary website bebe2luxe ==> ok carrier GLS ==> definitely NO so 2 stars
Acheteur Vérifié
purchased on 18/11/2020
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2
/5
★★☆☆☆
The order went well, however I was totally disappointed with the delivery which I received five days after the scheduled date without any message or email to warn me even though the delivery fees were paid. I tried to contact the store but it is only open 2 or 3 days a week with not very extended hours.
Acheteur Vérifié
purchased on 16/11/2020
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3
/5
★★★☆☆
The swing I bought is really nice! Completely satisfied with the purchase. The big downside was the delivery, I had no information during the delivery, the appointment was made on Friday, the delivery person never came. This morning I received an email for delivery during the day. The delivery person didn't even ring the bell and left the package over the gate, luckily the swing wasn't damaged...
Acheteur Vérifié
purchased on 09/11/2020
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2
/5
★★☆☆☆
No SMS or email to inform me that I was going to receive it. They left like thieves. And they put the package at my neighbors'... But received quickly.
Acheteur Vérifié
purchased on 11/11/2020
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3
/5
★★★☆☆
One of the deck chairs I ordered was missing an accessory. And I find it strange that we can't use the deck chairs without plugging them in.
Acheteur Vérifié
purchased on 05/11/2020
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3
/5
★★★☆☆
Purchase of a swing with 2 positions, honestly I don't find the position change very noticeable, other than that it is very good, GLS carrier not serious at all
Acheteur Vérifié
purchased on 10/11/2020
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3
/5
★★★☆☆
The seat is a bit basic: To turn it 360 degrees, there are simply 2 springs without any cover. The biggest issue seems to be the depth of the seat: my 14-month-old son should have a booster in the seat since his bottom is lower than his knees, but there is only a newborn booster provided for babies up to 61cm. The sunshade does not hold and there are no instructions on how to fix it. For a bigger child, it might be suitable, but the seat is very bulky and ultimately not very comfortable for a 14-month-old baby, so I am a bit disappointed.
Acheteur Vérifié
purchased on 08/11/2020
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2
/5
★★☆☆☆
Delivery times respected but shipping costs too high.
Acheteur Vérifié
purchased on 30/10/2020
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3
/5
★★★☆☆
Damaged package
Acheteur Vérifié
purchased on 03/11/2020
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