★★★★★
based on 8763 reviews published
Latest customer reviews
Very pretty. Top quality.
Very fast
Very satisfied with the fast delivery and the site bebe2lux.fr is great
Good product despite the somewhat high prices
Not satisfied with the slow delivery and incomplete delivery, missing an item
Very good
Ordered for the first time, good site.
Order placed quickly on the site. Item conforms to the description, quality Fast delivery
Very good
The items are very well described and really match what you see in the photo. As for the delivery, it is super fast, 3 days for my crib.
Very good product
Very good, only downside, the chair was not delivered in the right color, but the after-sales service is great.
Acceptable
Navigation on the site is quite easy- customer service is very pleasant and helpful - the only downside regarding this service, although you can have contact by email and the response is quick, the opening hours for phone calls are too limited. I want to provide information that may be useful to other customers. I had a lot of difficulty finding a carrier for the return of my package - size problem (as it exceeds 150 cm when summing the 3 sides) and the price for me was around 50 euros (for an item paid 85, I found that inappropriate and very annoying) - this situation caused me a lot of stress, wasted time, and annoyance. Fortunately, I was able to reach the Bebe2luxe office by phone, where I explained my issue and the person gave me the names of two carriers that handle this type of package for an
Perfect.
Very easy to assemble, very good quality, fulfills its functions. Delighted.
Very attentive people And the site is great.
Very serious site. Package received quickly.
Honestly, I didn't see the item because it was for my grandson. The parents came to pick up the box without unpacking it, I think they are satisfied otherwise I would have received a return.
Very satisfied.
Fast shipping. Good communication. Product as described.
I ordered a black stroller, I have the order confirmation and we received it in pink.
EVERYTHING MATCHES AND FAST DELIVERY
Navigation is simple and delivery is fast.
I ordered a high chair but it doesn't work, I sent an email but got no response, I will wait, no choice.
I received the delivery quickly but the high chair doesn't work, honestly it doesn't make me want to change because I need it but I have no choice, I'm waiting for a response.
Not serious at all! I ordered a swing, 2 weeks after my order no news. I follow up to get an approximate date for delivery (the shipment is supposed to be made 8 days later! Of course, none of this is specified at the time of purchase). 10 days later still no news, I follow up AGAIN to understand what is happening and finally the swing is no longer in stock in all colors... and then no, finally there is gray left! Their customer service by phone is almost always closed. They are still responsive to emails. For the product, I am satisfied but the communication is zero! So I give the 2 stars only for the swing.
Well-made site, delivery in a few days, rescheduling of appointments without fail, in short, product and service at the top.
Swing received today. I ordered 2 Louna, one gray and one pink for my twins, and I only received one, the gray one. My husband and I unpacked it to see if everything was okay, but the A and B buttons are super hard, I couldn't manage to tilt it or close it afterwards, it gets stuck at the height levels, there are only 2 heights whereas it is indicated 5 heights in the booklet. We haven't tested the batteries and the power cable because just these 2 malfunctions disappointed us, impossible for me as a mom to tilt it, I see this defect a lot in the reviews. And by the way, I am waiting for news about my second swing that I paid for... a return will be made for the gray one.
Very fast and careful delivery. The Airtwist seat is really great, my 3-year-old daughter really loves it, there is still enough room to grow.
Very practical site. Fast delivery. Quality car seat. I highly recommend.
Satisfied.
Satisfied with each of my purchases. Quality, price, and quality customer service.
Fast shipping.
Very good site, good product description, I am satisfied with the delivery, delivery in 2 days! It's great!!
Very simple navigation and delivery made within the announced deadlines. Perfect!
Very clear site, you can find everything you need.
Fast.
Site not particularly attractive or intuitive.
Really nothing to say, it's the best! Just waiting for the baby now.