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Rating: 5 out of 5
Well, second purchases as usual, perfect excellent car seat 3-12 years, easy to install and super quality, I highly recommend
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Customer reviews of BEBE2LUXE
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
Summary of reviews
BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.
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Rating: 5 out of 5
Very happy with my purchase
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Rating: 5 out of 5
Great! Beautiful product, impeccable and fast service
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Rating: 3 out of 5
I ordered 2 car seats and only 1 was delivered, I had to make a complaint to the site for the delivery of the 2nd seat
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Rating: 5 out of 5
Very satisfied with my purchases, the products are in accordance with the descriptions on the site. Very good quality and a very good price ratio. Very fast delivery times and professional delivery person. My encouragements
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Rating: 5 out of 5
Superb swing, I love it.
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Rating: 5 out of 5
Very good
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Rating: 2 out of 5
Order placed at the beginning of August, delivered mid-September.
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Response from BEBE2LUXE
Hello, we are sorry for this exceptional delivery delay. We encountered a significant delay in the production of our products including the Alpha swing. We thank you for being patient in the face of this setback. We hope the product will bring you complete satisfaction :) Have a nice day. Best regards, the Bebe2luxe team
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Rating: 4 out of 5
Despite a very long delivery time due to a stock shortage, we are satisfied
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Rating: 5 out of 5
Perfect!! Very good site!! I recommend!!
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Rating: 5 out of 5
Speed, efficiency.
Beautiful product,
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Beautiful product,
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Rating: 5 out of 5
The site is easy to use. The products are suitable for little ones.
The order arrived on time, without any issues.
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The order arrived on time, without any issues.
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Rating: 5 out of 5
Order placed on Friday arrived on Tuesday, very fast delivery. My order arrived complete and perfect
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Rating: 5 out of 5
Fast and efficient delivery
Secure site and product well detailed and in accordance with the indications
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Secure site and product well detailed and in accordance with the indications
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Rating: 4 out of 5
The delivery was delayed by a month but I am satisfied with my order
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Rating: 1 out of 5
Order very late!
Chaotic delivery, I was supposed to be refunded for the delivery fees, I never received anything!!!! Hours on the phone, for a delivery after 6/7 weeks,
I do NOT recommend AT ALL.
Catastrophic!!!! Lamentable.
I gave birth and still had not received my order, it’s shameful!!!!
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Chaotic delivery, I was supposed to be refunded for the delivery fees, I never received anything!!!! Hours on the phone, for a delivery after 6/7 weeks,
I do NOT recommend AT ALL.
Catastrophic!!!! Lamentable.
I gave birth and still had not received my order, it’s shameful!!!!
Response from BEBE2LUXE
Hello, we are sorry to read how much this delay has caused you trouble. As indicated several times by email, we encountered a production delay beyond our control. This resulted in exceptional delivery delays for which we are sorry. You had the option to cancel your order at any time and we thank you for maintaining it despite the conditions. Have a very nice day. Best regards, the Bebe2luxe team
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Rating: 5 out of 5
Very nice swing that works well, I recommend
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Rating: 5 out of 5
Order placed on Monday morning and delivered on Tuesday morning; Very fast, thank you very much
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Rating: 5 out of 5
Very satisfactory product
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Rating: 5 out of 5
Good product and delivered quickly, I recommend
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Rating: 4 out of 5
Good product
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Rating: 3 out of 5
I only give 3 stars because of the disastrous delivery by GLS. There were several days of delivery delay due to the lack of professionalism of the delivery person. In the end, my package was delivered on our trash bins outside our home. This is unacceptable considering we paid €8.90 for delivery fees.
The ALPHA swing (violet color) that we received is perfect, it is an excellent quality/price ratio. It assembles very quickly and easily. It is even better than the swings of the same type from the brand 4Moms which are much more expensive and that babies tolerate poorly..... So I recommend this product but be careful with the delivery by GLS.
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The ALPHA swing (violet color) that we received is perfect, it is an excellent quality/price ratio. It assembles very quickly and easily. It is even better than the swings of the same type from the brand 4Moms which are much more expensive and that babies tolerate poorly..... So I recommend this product but be careful with the delivery by GLS.
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Rating: 4 out of 5
Very good item. True to the description
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Rating: 5 out of 5
Light and functional swing
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Rating: 5 out of 5
Good quality at first glance!! Let's see when the baby is born to test it.
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Rating: 5 out of 5
Top!
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Rating: 1 out of 5
I received a defective seat, knowing that they do not accept returns in apartments but only in houses, I had to arrange for the return to be made at someone else's place. Moreover, I had to follow up 3 times with customer service because they were not able to provide me with a quick return, and I was told that my seat model was out of stock while it is available for order on the site. I made a complaint for a commercial gesture hoping it will be favorable knowing that this is the second time I buy from them. I am disappointed with customer service.
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Response from BEBE2LUXE
Hello, we are sorry for the problem encountered with the product and our after-sales service. Indeed, returns of bulky packages are complicated, home pickups are only possible if you live in a villa/house, and relay points do not accept overly bulky packages. We are sorry that this has been complicated. Regarding the Airtwist, they are currently available for sale but with an estimated delivery date around October 15. As you rightly pointed out, we are currently out of stock, and restocking is planned around October 12. An after-sales service representative is currently in contact with you regarding your complaint. Have a nice day. Best regards, the Bebe2luxe team
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Rating: 5 out of 5
Good
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Rating: 5 out of 5
Simple and easy
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Rating: 5 out of 5
Satisfied with the order, I just have to wait for our baby to arrive
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Rating: 4 out of 5
Very good site, I take away one star because I did not receive the right color but customer service offered me a €15 refund
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Rating: 5 out of 5
Perfect
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Rating: 3 out of 5
The product itself is very good. But a wait of 2 months to receive the product and a somewhat unprofessional delivery. The product was left in the garden in the rain behind the house, without any notification...
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Rating: 4 out of 5
Top fast delivery
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Rating: 5 out of 5
The delivery was longer due to a stock shortage but no worries. I haven't tested the product yet because the little one is not here yet. Very responsive seller.
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Rating: 4 out of 5
Excellent value for money, product in line with the description. We can play music from our phone via Bluetooth. Very satisfied with this product.
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Rating: 5 out of 5
Very responsive, the person I spoke to on the phone
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Rating: 5 out of 5
Delivery on the day of our little Camille's birth, baby very well installed, very good product, I recommend it, serious site, top delivery
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Rating: 5 out of 5
Perfect. Fast delivery. Can't wait for the baby to try it
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Rating: 5 out of 5
Very fast shipping and delivery. Super happy with my 2 car seats
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