/10
★★★★★
based on 8491 reviews published
★★★★★
based on 8491 reviews published
Latest customer reviews
3
/5
★★★☆☆
I ordered 2 car seats and only 1 was delivered, I had to make a complaint to the site for the delivery of the 2nd seat
Acheteur Vérifié
purchased on 21/09/2021
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5
/5
★★★★★
Very satisfied with my purchases, the products are in accordance with the descriptions on the site. Very good quality and a very good price ratio. Very fast delivery times and professional delivery person. My encouragements
Acheteur Vérifié
purchased on 19/09/2021
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5
/5
★★★★★
Superb swing, I love it.
Acheteur Vérifié
purchased on 18/09/2021
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 11/09/2021
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2
/5
★★☆☆☆
Order placed at the beginning of August, delivered mid-September.
Acheteur Vérifié
purchased on 05/08/2021
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Answer from BEBE2LUXE
Hello, we are sorry for this exceptional delivery delay. We encountered a significant delay in the production of our products including the Alpha swing. We thank you for being patient in the face of this setback. We hope the product will bring you complete satisfaction 🙂 Have a nice day. Best regards, the Bebe2luxe team
4
/5
★★★★☆
Despite a very long delivery time due to a stock shortage, we are satisfied
Acheteur Vérifié
purchased on 14/08/2021
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5
/5
★★★★★
Perfect!! Very good site!! I recommend!!
Acheteur Vérifié
purchased on 16/09/2021
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5
/5
★★★★★
Speed, efficiency.
Beautiful product,
Acheteur Vérifié
purchased on 13/09/2021
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5
/5
★★★★★
The site is easy to use. The products are suitable for little ones.
The order arrived on time, without any issues.
Acheteur Vérifié
purchased on 17/09/2021
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5
/5
★★★★★
Order placed on Friday arrived on Tuesday, very fast delivery. My order arrived complete and perfect
Acheteur Vérifié
purchased on 17/09/2021
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5
/5
★★★★★
Fast and efficient delivery
Secure site and product well detailed and in accordance with the indications
Acheteur Vérifié
purchased on 16/09/2021
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4
/5
★★★★☆
The delivery was delayed by a month but I am satisfied with my order
Acheteur Vérifié
purchased on 05/08/2021
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1
/5
★☆☆☆☆
Order very late!
Chaotic delivery, I was supposed to be refunded for the delivery fees, I never received anything!!!! Hours on the phone, for a delivery after 6/7 weeks,
I do NOT recommend AT ALL.
Catastrophic!!!! Lamentable.
I gave birth and still had not received my order, it’s shameful!!!!
Acheteur Vérifié
purchased on 06/08/2021
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Answer from BEBE2LUXE
Hello, we are sorry to read how much this delay has caused you trouble. As indicated several times by email, we encountered a production delay beyond our control. This resulted in exceptional delivery delays for which we are sorry. You had the option to cancel your order at any time and we thank you for maintaining it despite the conditions. Have a very nice day. Best regards, the Bebe2luxe team
5
/5
★★★★★
Very nice swing that works well, I recommend
Acheteur Vérifié
purchased on 05/09/2021
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5
/5
★★★★★
Order placed on Monday morning and delivered on Tuesday morning; Very fast, thank you very much
Acheteur Vérifié
purchased on 14/09/2021
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5
/5
★★★★★
Very satisfactory product
Acheteur Vérifié
purchased on 15/09/2021
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5
/5
★★★★★
Good product and delivered quickly, I recommend
Acheteur Vérifié
purchased on 01/09/2021
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4
/5
★★★★☆
Good product
Acheteur Vérifié
purchased on 13/08/2021
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3
/5
★★★☆☆
I only give 3 stars because of the disastrous delivery by GLS. There were several days of delivery delay due to the lack of professionalism of the delivery person. In the end, my package was delivered on our trash bins outside our home. This is unacceptable considering we paid €8.90 for delivery fees.
The ALPHA swing (violet color) that we received is perfect, it is an excellent quality/price ratio. It assembles very quickly and easily. It is even better than the swings of the same type from the brand 4Moms which are much more expensive and that babies tolerate poorly..... So I recommend this product but be careful with the delivery by GLS.
Acheteur Vérifié
purchased on 06/09/2021
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4
/5
★★★★☆
Very good item. True to the description
Acheteur Vérifié
purchased on 04/09/2021
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5
/5
★★★★★
Light and functional swing
Acheteur Vérifié
purchased on 29/07/2021
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5
/5
★★★★★
Good quality at first glance!! Let's see when the baby is born to test it.
Acheteur Vérifié
purchased on 02/09/2021
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5
/5
★★★★★
Top!
Acheteur Vérifié
purchased on 14/09/2021
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1
/5
★☆☆☆☆
I received a defective seat, knowing that they do not accept returns in apartments but only in houses, I had to arrange for the return to be made at someone else's place. Moreover, I had to follow up 3 times with customer service because they were not able to provide me with a quick return, and I was told that my seat model was out of stock while it is available for order on the site. I made a complaint for a commercial gesture hoping it will be favorable knowing that this is the second time I buy from them. I am disappointed with customer service.
Acheteur Vérifié
purchased on 04/09/2021
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Answer from BEBE2LUXE
Hello, we are sorry for the problem encountered with the product and our after-sales service. Indeed, returns of bulky packages are complicated, home pickups are only possible if you live in a villa/house, and relay points do not accept overly bulky packages. We are sorry that this has been complicated. Regarding the Airtwist, they are currently available for sale but with an estimated delivery date around October 15. As you rightly pointed out, we are currently out of stock, and restocking is planned around October 12. An after-sales service representative is currently in contact with you regarding your complaint. Have a nice day. Best regards, the Bebe2luxe team
5
/5
★★★★★
Good
Acheteur Vérifié
purchased on 07/09/2021
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5
/5
★★★★★
Simple and easy
Acheteur Vérifié
purchased on 12/09/2021
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5
/5
★★★★★
Satisfied with the order, I just have to wait for our baby to arrive
Acheteur Vérifié
purchased on 29/08/2021
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4
/5
★★★★☆
Very good site, I take away one star because I did not receive the right color but customer service offered me a €15 refund
Acheteur Vérifié
purchased on 09/09/2021
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 23/08/2021
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3
/5
★★★☆☆
The product itself is very good. But a wait of 2 months to receive the product and a somewhat unprofessional delivery. The product was left in the garden in the rain behind the house, without any notification...
Acheteur Vérifié
purchased on 26/07/2021
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