/10
★★★★★
based on 8425 reviews published
★★★★★
based on 8425 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Swing received today. I ordered 2 Louna, one gray and one pink for my twins, and I only received one, the gray one. My husband and I unpacked it to see if everything was okay, but the A and B buttons are super hard, I couldn't manage to tilt it or close it afterwards, it gets stuck at the height levels, there are only 2 heights whereas it is indicated 5 heights in the booklet. We haven't tested the batteries and the power cable because just these 2 malfunctions disappointed us, impossible for me as a mom to tilt it, I see this defect a lot in the reviews. And by the way, I am waiting for news about my second swing that I paid for... a return will be made for the gray one.
Acheteur Vérifié
purchased on 31/07/2021
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Answer from BEBE2LUXE
Hello, we are sorry for the delivery delay. As indicated several times by email, we encountered a production delay beyond our control. This caused exceptional delivery delays for which we are sorry. You had the option to cancel your order at any time and we thank you for maintaining it despite the conditions. Your cradles were shipped this week. We hope they will bring you complete satisfaction. Have a very nice day. Best regards, the Bebe2luxe team.
5
/5
★★★★★
Very fast and careful delivery. The Airtwist seat is really great, my 3-year-old daughter really loves it, there is still enough room to grow.
Acheteur Vérifié
purchased on 14/08/2021
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5
/5
★★★★★
Very practical site. Fast delivery. Quality car seat. I highly recommend.
Acheteur Vérifié
purchased on 15/08/2021
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5
/5
★★★★★
Satisfied.
Acheteur Vérifié
purchased on 06/08/2021
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5
/5
★★★★★
Satisfied with each of my purchases. Quality, price, and quality customer service.
Acheteur Vérifié
purchased on 12/08/2021
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4
/5
★★★★☆
Fast shipping.
Acheteur Vérifié
purchased on 05/08/2021
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5
/5
★★★★★
Very good site, good product description, I am satisfied with the delivery, delivery in 2 days! It's great!!
Acheteur Vérifié
purchased on 12/08/2021
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5
/5
★★★★★
Very simple navigation and delivery made within the announced deadlines. Perfect!
Acheteur Vérifié
purchased on 11/05/2021
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5
/5
★★★★★
Very clear site, you can find everything you need.
Acheteur Vérifié
purchased on 24/07/2021
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5
/5
★★★★★
Fast.
Acheteur Vérifié
purchased on 11/08/2021
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1
/5
★☆☆☆☆
Site not particularly attractive or intuitive.
Acheteur Vérifié
purchased on 02/08/2021
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Answer from BEBE2LUXE
Hello, thank you for your feedback, all comments and ideas are welcome to help us improve, feel free to share them with us via this link: https://www.bebe2luxe.fr/fr/contactez-nous 🙂 Have a nice day.
4
/5
★★★★☆
Really nothing to say, it's the best! Just waiting for the baby now.
Acheteur Vérifié
purchased on 06/08/2021
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5
/5
★★★★★
Seat ordered on Sunday & delivered on Wednesday. Not installed yet but it looks perfect! I recommend.
Acheteur Vérifié
purchased on 07/08/2021
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5
/5
★★★★★
Great site, everything is well explained.
Acheteur Vérifié
purchased on 09/08/2021
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5
/5
★★★★★
Very easy navigation on the site, ultra-fast delivery. Nothing to complain about, everything was perfect.
Acheteur Vérifié
purchased on 09/08/2021
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4
/5
★★★★☆
Easy to install seat.
Acheteur Vérifié
purchased on 08/08/2021
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1
/5
★☆☆☆☆
Following the receipt of my package, I have an issue with the product. I contacted by phone but received no response as it is vacation time. I sent an email and was supposed to get a reply within 48 hours. It's been a week and still nothing. Eventually, my handy partner disassembled the product and fixed the problem, although it is still not optimal. Too bad, customer service is non-existent.
Acheteur Vérifié
purchased on 02/08/2021
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Answer from BEBE2LUXE
Hello, we are sorry, indeed the office was closed until today, we replied the day after your email, we can send you a screenshot if you wish. Is the problem persisting? You can contact us again via this link https://www.bebe2luxe.fr/fr/contactez-nous. Best regards, the Bebe2luxe team.
5
/5
★★★★★
Serious site.
Acheteur Vérifié
purchased on 29/07/2021
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1
/5
★☆☆☆☆
Unusable product.
Acheteur Vérifié
purchased on 03/08/2021
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5
/5
★★★★★
The use of the site is easy and effective, the prices of the items are reasonable, the product received is the same as on the site without any problems, fast delivery.
Acheteur Vérifié
purchased on 05/08/2021
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5
/5
★★★★★
Reliable and fast delivery
Acheteur Vérifié
purchased on 04/08/2021
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4
/5
★★★★☆
Great site
Acheteur Vérifié
purchased on 27/07/2021
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5
/5
★★★★★
The site did great because I added an item after payment and they accepted to send it to me.. Thank you
Acheteur Vérifié
purchased on 25/06/2021
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5
/5
★★★★★
Speed of shipping!
Acheteur Vérifié
purchased on 04/08/2021
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5
/5
★★★★★
The item meets my requests.
Acheteur Vérifié
purchased on 09/07/2021
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5
/5
★★★★★
The site is smooth. Delivery is quite fast. I recommend this site where I usually order.
Acheteur Vérifié
purchased on 28/07/2021
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5
/5
★★★★★
Super quality. I sent them an email and they responded super quickly and pleasantly, I recommend, nothing to say
Acheteur Vérifié
purchased on 10/07/2021
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5
/5
★★★★★
Navigating the site is very simple, we ordered a car seat and a high chair that also works as a swing, we received them in just under a week, we were pleasantly surprised and even more so by the quality, really very good quality/price, nothing to complain about. Also, the assembly instructions for the high chair are really good, very detailed, just follow the steps, really nothing complicated even if you're not handy at all. For a first experience, I am really satisfied in every way, now we just have to wait for our baby to try it out haha ...
Acheteur Vérifié
purchased on 01/08/2021
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5
/5
★★★★★
Best price on the net, extremely fast and efficient delivery. Nothing to complain about!
Acheteur Vérifié
purchased on 30/07/2021
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5
/5
★★★★★
Thank you
Acheteur Vérifié
purchased on 21/07/2021
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