/10
★★★★★
based on 8425 reviews published
★★★★★
based on 8425 reviews published
Latest customer reviews
5
/5
★★★★★
Extra super fast, very nice swing. Highly recommend. 🥰🥰
Acheteur Vérifié
purchased on 13/06/2021
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4
/5
★★★★☆
Fast shipping and delivery.
Acheteur Vérifié
purchased on 10/06/2021
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 04/06/2021
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5
/5
★★★★★
Fast shipping. Item conforms to the description and seems to be of good quality. Company located in Aubagne and living in Marseille, I would have liked to be able to pick it up directly there, but otherwise, no issues.
Acheteur Vérifié
purchased on 11/06/2021
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Answer from BEBE2LUXE
Hello, thank you for your feedback. For your next order, do not hesitate to contact us directly by email (https://www.bebe2luxe.fr/fr/contactez-nous) or by phone (at 04 42 04 71 24 on Mondays, Tuesdays, Thursdays, and Fridays from 10 am to 11 am and from 1 pm to 3 pm) to arrange an appointment for a direct pickup on site 😉 Best regards, the Bebe2luxe team
5
/5
★★★★★
A magnificent site
Acheteur Vérifié
purchased on 08/06/2021
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5
/5
★★★★★
We are satisfied with the car seats ordered (2). Practical as they rotate 360 degrees, head well supported, the children seem to feel comfortable in them. Happy with our purchase
Acheteur Vérifié
purchased on 09/06/2021
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4
/5
★★★★☆
Efficient, simple, and good price
Acheteur Vérifié
purchased on 13/06/2021
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5
/5
★★★★★
Delivery in 48 hours, perfect, thank you
Acheteur Vérifié
purchased on 12/06/2021
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4
/5
★★★★☆
Very nice chair, very fast delivery
Acheteur Vérifié
purchased on 10/06/2021
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5
/5
★★★★★
Very satisfied with the product and fast delivery
Acheteur Vérifié
purchased on 03/06/2021
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4
/5
★★★★☆
Well-secured and well-detailed site
Acheteur Vérifié
purchased on 04/06/2021
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4
/5
★★★★☆
I ordered an item and received the same type of item as a gift the day after my order. Therefore, I no longer needed the one I ordered and seeing no way to cancel the order on the site and without a response from customer service regarding the possibility of modifying my order (restricted opening days and hours), I thought to change the delivery address on the carrier's site to give it as a gift to a loved one. Although the new address is in another department, my request was successfully processed and the package was delivered to the desired new address, which prevented me from wasting my money and allowed me to please a loved one, despite the fact that after changing the address on the carrier's site, bebdeluxe eventually responded negatively to my email, explaining that it was impossible to change the delivery address. Ultimately, the carrier was more professional than the seller's site itself and satisfied me. Therefore, I deduct one star for the little flexibility of bebedeluxe in modifying or canceling an order before the package is sent, especially due to the restriction of customer service call hours which prevents being reactive. On the other hand, for the choice and professionalism of the carrier GLS, I maintain a high rating.
Acheteur Vérifié
purchased on 07/06/2021
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Answer from BEBE2LUXE
Hello, thank you for your feedback. Once a package is shipped, we unfortunately cannot make any address changes; this is normal and not a lack of goodwill on our part. We are a small structure, so our hours are adapted to our availability; we do our best to satisfy our customers. However, we respond to all our emails within 24 working hours. You had the right reflex by contacting the carrier directly, who is more able to confirm whether an address change is possible or not since they were in possession of the package. We are glad that the package found a recipient. Have a nice day. Best regards, the Bebe2luxe team
3
/5
★★★☆☆
Fast delivery
Acheteur Vérifié
purchased on 09/06/2021
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5
/5
★★★★★
Received this morning, very fast shipping! The swing is beautiful and very light. I highly recommend it for those who have doubts, don't hesitate!
Acheteur Vérifié
purchased on 04/06/2021
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4
/5
★★★★☆
I recommend, quality product and conforms to the description.
Acheteur Vérifié
purchased on 09/06/2021
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3
/5
★★★☆☆
Hello, I had to change the color, no red available before early August, too bad.
Acheteur Vérifié
purchased on 31/05/2021
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5
/5
★★★★★
Very good.
Acheteur Vérifié
purchased on 02/06/2021
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5
/5
★★★★★
Smooth site and really very serious. Delivery in 2 days!
Acheteur Vérifié
purchased on 02/06/2021
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4
/5
★★★★☆
Great! Just the buttons are a bit hard to press, but apart from that, really satisfied!!
Acheteur Vérifié
purchased on 07/06/2021
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5
/5
★★★★★
Good follow-up.
Acheteur Vérifié
purchased on 05/06/2021
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4
/5
★★★★☆
Very happy, no regrets!
Acheteur Vérifié
purchased on 01/06/2021
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5
/5
★★★★★
Excellent.. Very fast shipping (48h). The swing is really superb and very light, it folds easily. Thank you, I recommend.
Acheteur Vérifié
purchased on 08/06/2021
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5
/5
★★★★★
Fast delivery. Very good site. I recommend it.
Acheteur Vérifié
purchased on 07/06/2021
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3
/5
★★★☆☆
Order was perfect, but paying ~€13 for a delivery that ultimately arrives 96 hours later is not great.
Acheteur Vérifié
purchased on 07/06/2021
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Answer from BEBE2LUXE
Hello, thank you for your feedback, your order was placed on 07/06 and was shipped the same day. It was delivered as agreed 48/72 hours later, on 10/06 (see tracking). Have a nice day 🙂 Best regards, the Bebe2luxe team.
5
/5
★★★★★
Perfect. I ordered the ALPHA baby swing/rocker. Absolutely everything is there. Quality, safety, comfort for my baby. And above all, it is super beautiful and conforms to the photo and description. I have nothing but positive things to say. And I thank you, I found exactly what I wanted.
Acheteur Vérifié
purchased on 07/06/2021
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5
/5
★★★★★
Very nice product, beautiful performance.
Acheteur Vérifié
purchased on 04/06/2021
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4
/5
★★★★☆
Satisfied.
Acheteur Vérifié
purchased on 01/06/2021
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5
/5
★★★★★
Order received very quickly, good quality as I had already ordered one for my little girl.
Acheteur Vérifié
purchased on 01/06/2021
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5
/5
★★★★★
Smooth site, nothing to complain about, understandable, etc.
Acheteur Vérifié
purchased on 27/05/2021
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2
/5
★★☆☆☆
I did not receive the package I originally ordered and I hope to receive it one day.
Acheteur Vérifié
purchased on 03/06/2021
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Answer from BEBE2LUXE
Hello, we apologize for the package error, has the problem been resolved since? Best regards, the Bebe2luxe team.