/10
★★★★★
based on 8424 reviews published
★★★★★
based on 8424 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I haven't assembled the item yet but the condition of the package upon arrival leaves much to be desired, the package arrived in a damaged cardboard box, full of dents and tears, fortunately the item was not damaged.
Acheteur Vérifié
purchased on 06/07/2020
Translated review
3
/5
★★★☆☆
Good
Acheteur Vérifié
purchased on 21/06/2020
Translated review
3
/5
★★★☆☆
With my smartphone, when creating my account, the indicated email address was systematically refused, I had to order from my computer. To remove items from the cart, I had to try several times and I ordered the wrong item with the wrong color, I realized this when looking at my invoice the day after.
Acheteur Vérifié
purchased on 22/06/2020
Translated review
3
/5
★★★☆☆
Received my package today. After unpacking it, I am quite satisfied. But there were small problems when I wanted to test it: I cannot raise the cradle to the maximum position. The mechanism gets stuck at the second notch. Another negative point, I cannot fold the legs. Despite the instructions and several attempts, nothing happened. So it's impossible for me to put it back in its packaging to wait for the arrival of the baby.
Acheteur Vérifié
purchased on 14/06/2020
Translated review
3
/5
★★★☆☆
Correct
Acheteur Vérifié
purchased on 05/06/2020
Translated review
3
/5
★★★☆☆
Ordered with a bit of apprehension but package received on time and product appreciated by everyone but not yet tried because the baby is not here yet, however the patterns on the package I received are different from those in the online image.
Acheteur Vérifié
purchased on 10/06/2020
Translated review
3
/5
★★★☆☆
The site is great but the delivery was catastrophic ...
I paid a huge amount for delivery with only one choice GLC ... paid for home delivery in Corsica ... and they left the package 25km from my home, I find it shameful that I pay for something and I don't get it. The site should consider changing the delivery service.
Acheteur Vérifié
purchased on 08/06/2020
Translated review
3
/5
★★★☆☆
Very beautiful product and very practical. Just a small problem with the power cable that makes a noise when plugged in, and as soon as we turn it on, the noise amplifies.
Acheteur Vérifié
purchased on 31/05/2020
Translated review
2
/5
★★☆☆☆
Operational stroller.
Acheteur Vérifié
purchased on 12/06/2020
Translated review
Answer from BEBE2LUXE
Hello, thank you for your feedback. Best regards, your customer service.
3
/5
★★★☆☆
Following this order of a deck chair that we gifted my husband, my children, and I to my little sister and her partner for the arrival of the baby. My sister is delighted, so overall happy.
Acheteur Vérifié
purchased on 09/05/2020
Translated review
3
/5
★★★☆☆
On the baby2luxe side, the product is compliant and properly packaged, correct deadlines. But they need to hire a more serious delivery service.
Acheteur Vérifié
purchased on 11/06/2020
Translated review
2
/5
★★☆☆☆
I can't say much because I still haven't received anything.
Acheteur Vérifié
purchased on 02/06/2020
Translated review
Answer from BEBE2LUXE
Hello, our sales team has noted your feedback. We are doing everything possible to provide the best solutions to the issues encountered. Best regards, your customer service
3
/5
★★★☆☆
Item received in good condition, but with a week's delay! Really too bad because we needed it for last weekend. The seat seems to be of good quality, must be installed today.
Acheteur Vérifié
purchased on 07/06/2020
Translated review
3
/5
★★★☆☆
The delivery time is well respected even ahead of schedule. However, the item I received is not the color I ordered.
Acheteur Vérifié
purchased on 13/06/2020
Translated review
3
/5
★★★☆☆
Downside for the delivery... GLS sends a lot of emails with incorrect dates and does not communicate the correct date...
Acheteur Vérifié
purchased on 06/05/2020
Translated review
3
/5
★★★☆☆
I didn't like that the product was out of stock, apparently, because it was only sent 1 week after I placed my order. Everything else is good and delivered on the scheduled date.
Acheteur Vérifié
purchased on 01/06/2020
Translated review
3
/5
★★★☆☆
Very long delivery time, but product as described
Acheteur Vérifié
purchased on 14/05/2020
Translated review
3
/5
★★★☆☆
Delivery longer than expected... item conforms to the description. Super quality, I am satisfied, we'll see with time.
Acheteur Vérifié
purchased on 02/06/2020
Translated review
2
/5
★★☆☆☆
The product seems to be of decent quality for the price, however the delivery with their provider GLS leaves much to be desired, they offer to choose a delivery date that was not honored in my case. When you take a day off just for that, it's very disappointing. With Bébé2luxe who completely distances themselves from the situation without even being sorry, let alone offering a commercial gesture for the delivery.
Acheteur Vérifié
purchased on 07/06/2020
Translated review
3
/5
★★★☆☆
Navigation on the site was good, the order went well but I received the car seat in black when I had ordered it in gray. I have to keep it but I'm very disappointed.
Acheteur Vérifié
purchased on 05/06/2020
Translated review
2
/5
★★☆☆☆
A bit disappointed because it's not easy to handle; when I installed it, I moved it and it broke (not much) but you can't really position it as you want, which is a shame.
Acheteur Vérifié
purchased on 26/05/2020
Translated review
Answer from BEBE2LUXE
Hello, our sales team has noted your feedback, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
3
/5
★★★☆☆
The cradle is very cute but the delivery time is too long.
Acheteur Vérifié
purchased on 02/05/2020
Translated review
3
/5
★★★☆☆
Fast reception, swing conforms, except that the arch with the three plush toys does not hold when the swinging is in motion. It shifts to 90 degrees, out of reach of the child.. Too bad. But otherwise the other mentioned criteria are respected.
Acheteur Vérifié
purchased on 30/05/2020
Translated review
3
/5
★★★☆☆
Well-made site, but disappointing delivery. Package received with a 1-week delay, even though I received several emails saying it would arrive on different dates. We waited several days in a row to finally receive it in front of the gate without being notified.
Acheteur Vérifié
purchased on 22/05/2020
Translated review
3
/5
★★★☆☆
With the issues of COVID-19, there was a wait, but when we contacted to find out where the order was, we were well informed by phone.
Acheteur Vérifié
purchased on 11/04/2020
Translated review
3
/5
★★★☆☆
Serious site. First exchanges were great. Delivery times were long but this is due to COVID-related issues. The only disappointment is that the stroller arrived in the wrong color and despite email exchanges with photo proof... no news... I am waiting!
Acheteur Vérifié
purchased on 06/05/2020
Translated review
2
/5
★★☆☆☆
Hello, I want to inform you that I did not receive the correct color of the stroller and would like to have a commercial gesture from you
Acheteur Vérifié
purchased on 13/05/2020
Translated review
2
/5
★★☆☆☆
The site itself is good with a choice, the customer service also took care to respond to me promptly, the delivery went well, everything was professional. However, the product has defects, from speed 1 to 5 there is no difference in speed for example...
Acheteur Vérifié
purchased on 11/04/2020
Translated review
Answer from BEBE2LUXE
Hello, our sales team has noted your feedback, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
2
/5
★★☆☆☆
Easy navigation on the site, but disappointed by the delivery service.
Acheteur Vérifié
purchased on 08/05/2020
Translated review
2
/5
★★☆☆☆
The swing is perfect, only the delivery was extremely long, and don't try to contact customer service by email, they do not respond!
Acheteur Vérifié
purchased on 05/05/2020
Translated review