/10
★★★★★
based on 8424 reviews published
★★★★★
based on 8424 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The swing is great. However, the delivery by GLS is to be avoided! Several delivery delays, three days of leave taken to wait for nothing and thus money lost. A bit mediocre, especially when you have been waiting for a month after payment because the product was only in stock late.
Acheteur Vérifié
purchased on 09/04/2020
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3
/5
★★★☆☆
Long delivery but otherwise the item is fine
Acheteur Vérifié
purchased on 06/05/2020
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3
/5
★★★☆☆
Hello, I hesitate to return my purchase, the bouncer is beautiful but I find that it doesn't rock much and goes from side to side, for the base price I expected something else. You have to set it to speed 5 for it to rock and it's not soothing, I find.
Acheteur Vérifié
purchased on 18/04/2020
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3
/5
★★★☆☆
The item itself is compliant... Baby is not here yet to give an opinion on the quality...
Acheteur Vérifié
purchased on 06/05/2020
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3
/5
★★★☆☆
Super swing except that in the photo it looks taller than in reality, otherwise nothing to say. I recommend.
Acheteur Vérifié
purchased on 08/05/2020
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2
/5
★★☆☆☆
Very good site, delivery time respected, but the delivery leaves something to be desired, just for that I wouldn't recommend on the site.
Acheteur Vérifié
purchased on 16/04/2020
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3
/5
★★★☆☆
The package should be better packaged because the carrier does not take care of it. I haven't opened the package, I hope it is not damaged. Otherwise, delivery is very fast.
Acheteur Vérifié
purchased on 04/05/2020
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3
/5
★★★☆☆
Fast delivery but my package could have been handed to anyone!
Acheteur Vérifié
purchased on 23/04/2020
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3
/5
★★★☆☆
Meh, I expected better for the Magic dodo, I don't feel it very secure for an infant, luckily it was on sale. But I am still disappointed...
Acheteur Vérifié
purchased on 27/04/2020
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3
/5
★★★☆☆
Serious site, quick response when we send an email and fast delivery
Acheteur Vérifié
purchased on 13/04/2020
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3
/5
★★★☆☆
The site does not seem serious enough. I assembled the crib but I have concerns about the comfort because the small mattress is cut since it transforms into a seat, I am afraid my baby will be poorly positioned for sleeping. Is there not something to do or a small mattress to add? Thank you. Best regards.
Acheteur Vérifié
purchased on 21/04/2020
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Answer from BEBE2LUXE
Hello, thank you for your feedback, could we know why our site does not seem serious enough? All reviews are taken into account and we evolve thanks to your remarks which are so important, so do not hesitate to let us know what is wrong with the site 🙂 For the crib, you can add a 75 x 38 mattress for the comfort of the baby, you can easily find one on the internet 🙂 Best regards, the Bebe2luxe team.
3
/5
★★★☆☆
Product ordered in duplicate because of twins, received after a month despite the lockdown. However, a few problems: neither of them works with batteries and one is missing a screw to attach the canopy. It is also regrettable that the mattresses are too thin for nights with no possibility of removing the harness for the comfort of the babies in cradle mode. For future versions, wheels would be a plus.
Acheteur Vérifié
purchased on 16/03/2020
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3
/5
★★★☆☆
Order received quickly. Superb design, the only downside is that the swing hardly swings at all, really disappointed by this point.
Acheteur Vérifié
purchased on 04/04/2020
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3
/5
★★★☆☆
Nice product, I can't wait to see my princess in it, I just expected the swing to be a bit higher.
Acheteur Vérifié
purchased on 03/04/2020
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2
/5
★★☆☆☆
I have already made several purchases on this site but for the first time I am disappointed with the cradle purchased from bebe2luxe. I find that adjusting the height of the cradle is very difficult. The mattress does not come out to put on a cover and this is not specified in the product description. I do not recommend this product.
Acheteur Vérifié
purchased on 22/03/2020
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Answer from BEBE2LUXE
Hello, our sales team has noted your feedback, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
3
/5
★★★☆☆
Satisfactory site.
Acheteur Vérifié
purchased on 08/03/2020
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3
/5
★★★☆☆
The site is well made, the team responds to phone calls and emails. The delivery time needs to be reviewed.
Acheteur Vérifié
purchased on 27/01/2020
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3
/5
★★★☆☆
Simple and clear site.
Acheteur Vérifié
purchased on 22/02/2020
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3
/5
★★★☆☆
Good
Acheteur Vérifié
purchased on 09/02/2020
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3
/5
★★★☆☆
The product is very light, borderline fragile.
Acheteur Vérifié
purchased on 25/02/2020
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3
/5
★★★☆☆
Correct
Acheteur Vérifié
purchased on 11/02/2020
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3
/5
★★★☆☆
Not disappointed with my purchase, received in good condition, I was worried given the negative reviews online. The only complaint is the delivery time was not respected, very very long.
Acheteur Vérifié
purchased on 29/12/2019
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2
/5
★★☆☆☆
I ordered the Louna swing at the end of December, I received it on February 17
Acheteur Vérifié
purchased on 02/01/2020
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3
/5
★★★☆☆
Swing ordered on January 6, received on February 17 despite the delay, the staff responds quickly and correctly to our questions, very nice staff.
Even though the hood of my swing was mounted upside down, they sent me another one.
I recommend.
Acheteur Vérifié
purchased on 06/01/2020
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3
/5
★★★☆☆
Customer service is great
Acheteur Vérifié
purchased on 23/01/2020
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3
/5
★★★☆☆
The search for what I wanted on the site was quick. The prices are reasonable. However, there could be an improvement regarding the delivery. Although it was made on time, the package arrived very damaged. And it's with a bit of anxiety that we open the package. Phew, the product is not damaged. But the transport could be a bit more delicate. I don't think the package leaves in bad condition. (At least I hope).
Acheteur Vérifié
purchased on 20/01/2020
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3
/5
★★★☆☆
Delivery time not respected, informed of stock shortage on the day we were supposed to be delivered
Acheteur Vérifié
purchased on 02/01/2020
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3
/5
★★★☆☆
It's a good high chair, nice, easy to assemble but I am still disappointed because the description states that the adapter is included, and given the price I find that a shame.
Acheteur Vérifié
purchased on 05/01/2020
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3
/5
★★★☆☆
The order met my expectations but the delivery went very poorly
Acheteur Vérifié
purchased on 26/12/2019
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3
/5
★★★☆☆
Correct except for a part of the item which is broken
Acheteur Vérifié
purchased on 07/01/2020
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