Customer reviews of BellePaga

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 726 published reviews

Summary of reviews

BellePaga consistently delivers on quality and presentation, with many customers noting fast, careful packaging and attractive, well-made items like cozy sweaters, scarves, and handmade products. The delivery is reliable and smooth, with multiple mentions of quick processing, accurate shipments, and beautifully wrapped packages that include thoughtful extras such as wool refresh spray. Customer service is highlighted as responsive and helpful, guiding substitutions when needed and resolving issues promptly. Overall, products are described as warm, comfortable, and durable, with a strong emphasis on the soft, luxurious feel of alpaca-based items and the delightful look of each piece.

All reviews

S
Severine A.
Rating: 5 out of 5
following a purchase from 14/11/2025
Small very soft alpaca llama. Fast delivery.
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Julien V.
Rating: 5 out of 5
following a purchase from 09/11/2025
Excellent purchasing experience. The product was delivered very quickly and I am super satisfied with the quality of the product for a price that is reasonable considering the materials and the manufacturing process. I highly recommend!
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Aurore D.
Rating: 5 out of 5
following a purchase from 10/11/2025
Meets my expectations, quick reception
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Hb K.
Rating: 5 out of 5
following a purchase from 08/11/2025
Looking good
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Mathilde G.
Rating: 5 out of 5
following a purchase from 07/11/2025
Perfect!
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Sylvie P.
Rating: 5 out of 5
following a purchase from 03/11/2025
Everything went very well
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Jean Claude S.
Rating: 5 out of 5
following a purchase from 30/10/2025
It's perfect. Delivery on time and thanks to your employees for their kindness and flexibility.
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Dominique S.
Rating: 3 out of 5
following a purchase from 02/11/2025
The products seem very good to me for now. I don't have enough perspective to judge the quality over time and depending on the whims of the weather. However, the package tracking service is TERRIBLE. At no point was I able to know that it was your company that was responsible for the delivery and, above all, at no point was I able to know WHERE my package was or on what exact date it would be delivered.
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Annie C.
Rating: 5 out of 5
following a purchase from 28/10/2025
Quality products. Shipping speed
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Cassandra E.
Rating: 5 out of 5
following a purchase from 26/10/2025
Very nice plush toy, good quality, impeccable and fast delivery.
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Marie-Christine H.
Rating: 5 out of 5
following a purchase from 21/10/2025
Still as beautiful and comfortable!
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Didier L.
Rating: 5 out of 5
following a purchase from 23/10/2025
Superb
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Maryvonne Q.
Rating: 5 out of 5
following a purchase from 22/10/2025
very nice article
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Marie-Louise H.
Rating: 5 out of 5
following a purchase from 10/10/2025
Very pretty scarf.
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Jona K.
Rating: 4 out of 5
following a purchase from 03/10/2025
Unfortunately, only half of my original order arrived, and after I contacted them, the rest was sent without any problems, but it was frustrating because the goods were a gift and were delayed.
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Myriam B.
Rating: 5 out of 5
following a purchase from 26/09/2025
beautiful quality
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Ewilan R.
Rating: 5 out of 5
following a purchase from 30/09/2025
Of exceptional softness
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Response from BellePaga
Dear Ewilan,

We sincerely thank you for your flattering review and your perfect rating of 5/5. We are delighted to learn that you found our products to be of exceptional softness. Your satisfaction is our priority, and we hope to see you soon on BellePaga for other equally pleasant experiences.

Best regards,
The BellePaga team
W
William E.
Rating: 5 out of 5
following a purchase from 03/10/2025
Great
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Response from BellePaga
Hello William,

Thank you very much for your positive comment and your rating of 5/5! We are delighted that you appreciate our BellePaga site. We look forward to seeing you soon at our points of sale or on our website!

Best regards,
The BellePaga team
P
Pierre B.
Rating: 5 out of 5
following a purchase from 01/10/2025
Very good quality of products, fast delivery
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Christiane G.
Rating: 1 out of 5
following a purchase from 03/10/2025
There is no obvious way to cancel the purchase. I want to return a sweater. But no one responds to a message.
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Günter S.
Rating: 5 out of 5
following a purchase from 02/10/2025
Super great quality as always and reliable fast delivery
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Inge B.
Rating: 5 out of 5
following a purchase from 28/09/2025
Problem-free processing, but above all stockings in unbeatable quality.
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Lydie S.
Rating: 5 out of 5
following a purchase from 25/09/2025
I have been ordering winter socks from BellePaga for two years now. I am absolutely won over by their quality, softness, and warmth. And a perfect delivery both in terms of timing and product packaging.
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Response from BellePaga
Dear Lydie,
We sincerely thank you for your flattering review and your loyalty to BellePaga. We are delighted that our socks have been able to provide you with warmth and comfort over the years. We take pride in ensuring impeccable delivery. We look forward to serving you again!
S
Sylvain J.
Rating: 5 out of 5
following a purchase from 24/09/2025
From browsing the site to receiving the product, including placing the order, everything was perfectly smooth and quick. I am very satisfied with the customer experience!
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Response from BellePaga
Mr. Sylvain
We sincerely thank you for your flattering feedback, we are delighted to learn that your experience on our BellePaga site was smooth and quick, and we always strive to provide quality service to our customers. We look forward to welcoming you again very soon!
C
Chris S.
Rating: 4 out of 5
following a purchase from 08/09/2025
After some confusion over prices and a sub-par answer, the scarf itself is a delight and feels soft and comfortable. Both the fabric and the navy blue color exude style and class. Very much recommend the scarf, a longterm review can I only give after a winter of use.
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Joëlle V.
Rating: 5 out of 5
following a purchase from 09/09/2025
magnificent product, local production (except the wool which comes from afar) quality of the realization
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Anne S.
Rating: 5 out of 5
following a purchase from 09/09/2025
Beautiful material, beautiful finish The leopard sock is a bit difficult to put on
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Roland T.
Rating: 1 out of 5
following a purchase from 15/08/2025
The company is fine, but the product is a bit different from the photo.
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Anne-Marie B.
Rating: 5 out of 5
following a purchase from 27/07/2025
Excellent quality articles, fast and careful deliveries.
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Anne-Marie B.
Rating: 5 out of 5
following a purchase from 27/07/2025
Pretty socks. Fast and careful delivery. Thank you!
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Yuliia P.
Rating: 5 out of 5
following a purchase from 27/07/2025
Excellent quality. Light and warm.
C
Claudine S.
Rating: 4 out of 5
following a purchase from 10/07/2025
quality duvet. However, the shipping box arrived with one side torn. There could have been tears in the duvet. A sturdier box should be used and the duvet should be wrapped in plastic protection in addition to the bag.
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V
Virginie L.
Rating: 5 out of 5
following a purchase from 17/07/2025
Perfect
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Response from BellePaga
Dear Virginie,

We warmly thank you for your flattering review and are delighted that our BellePaga site met your expectations. Your satisfaction is our priority, and we hope to welcome you again very soon.

Best regards,
The BellePaga team
P
Philippe D.
Rating: 5 out of 5
following a purchase from 16/07/2025
Very good products
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Philippe D.
Rating: 5 out of 5
following a purchase from 16/07/2025
Very good product
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Claudine S.
Rating: 4 out of 5
following a purchase from 10/07/2025
Very beautiful duvet. Note regarding the package that arrived with a punctured box on one side. A thicker and more resistant box should be used. There is a risk of tearing the duvet.
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Marie-Christine R.
Rating: 5 out of 5
following a purchase from 01/07/2025
Great, but ordering from Switzerland is unfortunately complicated. Your employee on the phone was very friendly, luckily, after I finally reached him.
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Christian A.
Rating: 5 out of 5
following a purchase from 02/07/2025
Order shipped quickly, very good quality products.
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Response from BellePaga
Mr. Christian, we sincerely thank you for your flattering review and for the 5/5 rating you gave us. We are delighted that you found our products to be of quality and that your order was shipped quickly. Your satisfaction is our priority, and we hope to see you again soon on our BellePaga site.
C
Christophe B.
Rating: 5 out of 5
following a purchase from 25/06/2025
2nd order after 6 months of using the first ones, still pleasant to wear and holds up well after many washes.
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Anne J.
Rating: 5 out of 5
following a purchase from 15/06/2025
Perfect
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