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G
Rating: 5 out of 5
Alles Bestens
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Customer reviews of BellePaga
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 728 published reviews
Summary of reviews
BellePaga consistently delivers on quality and presentation, with many customers noting fast, careful packaging and attractive, well-made items like cozy sweaters, scarves, and handmade products. The delivery is reliable and smooth, with multiple mentions of quick processing, accurate shipments, and beautifully wrapped packages that include thoughtful extras such as wool refresh spray. Customer service is highlighted as responsive and helpful, guiding substitutions when needed and resolving issues promptly. Overall, products are described as warm, comfortable, and durable, with a strong emphasis on the soft, luxurious feel of alpaca-based items and the delightful look of each piece.
All reviews
A
Rating: 5 out of 5
Very happy with the customer experience and speed.
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Response from BellePaga
Dear Aurélien,
We would like to thank you sincerely for your glowing review and are delighted to hear that you enjoyed your experience on our BellePaga website. Your satisfaction is our priority, and we will strive to maintain this quality of service. We look forward to seeing you soon!
We would like to thank you sincerely for your glowing review and are delighted to hear that you enjoyed your experience on our BellePaga website. Your satisfaction is our priority, and we will strive to maintain this quality of service. We look forward to seeing you soon!
F
Rating: 3 out of 5
Last year I bought some very soft and warm alpaca gloves. This year I renewed my purchase but I received gloves that were not soft and much less warm. I'm very disappointed.
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Response from BellePaga
Dear Fabienne, thank you for taking the time to share your experience. We are sorry to hear that your latest gloves did not meet your expectations in terms of softness and warmth. Your feedback is valuable, and we will take it into account to improve the quality of our products. Please feel free to contact us to discuss your situation; we would be happy to assist you.
M
Rating: 5 out of 5
The socks are wonderfully soft and cozy and warm! They hug the foot beautifully and are not too thick.
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C
Rating: 5 out of 5
Product as described. Feet nice and warm!
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Response from BellePaga
Dear Catherine,
We would like to thank you sincerely for your glowing review and the perfect score of 5/5. We're delighted to hear that your product lives up to your expectations and that your feet stay warm. Your satisfaction is our priority, and we hope to see you soon on BellePaga for new warm experiences.
Best regards,
The BellePaga team
We would like to thank you sincerely for your glowing review and the perfect score of 5/5. We're delighted to hear that your product lives up to your expectations and that your feet stay warm. Your satisfaction is our priority, and we hope to see you soon on BellePaga for new warm experiences.
Best regards,
The BellePaga team
N
Rating: 5 out of 5
Very good quality, received quickly, impeccable service, I recommend
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Response from BellePaga
Dear Nathalie,
We would like to thank you sincerely for your encouraging review and the perfect score of 5/5. We are delighted to hear that you appreciated the quality of our products and the speed of our service. Your recommendation means a lot to us and motivates us to continue offering the best. We look forward to seeing you soon on BellePaga!
Best regards,
The BellePaga team
We would like to thank you sincerely for your encouraging review and the perfect score of 5/5. We are delighted to hear that you appreciated the quality of our products and the speed of our service. Your recommendation means a lot to us and motivates us to continue offering the best. We look forward to seeing you soon on BellePaga!
Best regards,
The BellePaga team
S
Rating: 5 out of 5
Very nice socks.
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D
Rating: 2 out of 5
Not so warm
S
Rating: 1 out of 5
Garment was too small. Although a refund was given, this is not possible. Nobody responds to emails. Telephone numbers cannot be reached. Typical Chinese fake company.
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S
Rating: 3 out of 5
Comfortable socks but not warm enough for me as I suffer from Reynaud's syndrome
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Response from BellePaga
Hello Sylvie,
I
Rating: 5 out of 5
order as requested and on time.
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Response from BellePaga
Dear Isabelle,
We would like to thank you sincerely for your glowing review. We are delighted that your order met your expectations and was delivered on time. Your satisfaction is our priority, and we look forward to welcoming you back to our BellePaga website.
We would like to thank you sincerely for your glowing review. We are delighted that your order met your expectations and was delivered on time. Your satisfaction is our priority, and we look forward to welcoming you back to our BellePaga website.
L
Rating: 5 out of 5
Beautiful wool, very soft and pleasant to knit.
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Response from BellePaga
Dear Lucette,
We'd like to thank you very much for your glowing review! We're delighted to hear that our wools give you satisfaction and pleasure during your knitting. Your satisfaction is our priority, and your feedback encourages us to continue offering you quality products. We look forward to seeing you soon on BellePaga!
Best regards,
The BellePaga team
We'd like to thank you very much for your glowing review! We're delighted to hear that our wools give you satisfaction and pleasure during your knitting. Your satisfaction is our priority, and your feedback encourages us to continue offering you quality products. We look forward to seeing you soon on BellePaga!
Best regards,
The BellePaga team
C
Rating: 5 out of 5
Beautiful quality wool, easy to crochet. I recommend
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Response from BellePaga
Dear Cindy,
We sincerely thank you for your glowing review of the quality of our products and the ease of use of our wool. Your recommendation means a lot to us and we are delighted to hear that you enjoyed your experience with BellePaga. We look forward to seeing you soon on our site!
Best regards,
The BellePaga team
We sincerely thank you for your glowing review of the quality of our products and the ease of use of our wool. Your recommendation means a lot to us and we are delighted to hear that you enjoyed your experience with BellePaga. We look forward to seeing you soon on our site!
Best regards,
The BellePaga team
F
Rating: 5 out of 5
Top socks. Thin, comfortable and very warm without making you sweat.
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Response from BellePaga
Thank you very much for your glowing review, François! We're delighted that our socks perfectly met your expectations in terms of comfort and warmth. Your satisfaction is our priority, and we hope to see you soon on BellePaga.
D
Rating: 1 out of 5
Goods not received parcel delivery date not announced
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C
Rating: 5 out of 5
Excellent sock quality
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Response from BellePaga
Dear Christine,
Thank you very much for your glowing review! We are delighted that you appreciate the quality of our socks. Your satisfaction is our top priority.
See you soon on BellePaga!
Thank you very much for your glowing review! We are delighted that you appreciate the quality of our socks. Your satisfaction is our top priority.
See you soon on BellePaga!
O
Rating: 5 out of 5
Very good products that I know well
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Response from BellePaga
Thank you very much for your positive review, Olivier! We're delighted that you like our products and are familiar with them. Your satisfaction is our priority. See you soon on BellePaga!
T
Rating: 5 out of 5
Super good and super fast
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J
Rating: 5 out of 5
Deliver as agreed
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Response from BellePaga
Hello Jean Philippe,
Thank you very much for your positive review and for your confidence in BellePaga. We are delighted to hear that you were satisfied with our delivery service. We hope to see you again soon!
Best regards,
The BellePaga team
Thank you very much for your positive review and for your confidence in BellePaga. We are delighted to hear that you were satisfied with our delivery service. We hope to see you again soon!
Best regards,
The BellePaga team
M
Rating: 1 out of 5
Attention: After my return, the refund was not made. No response to my messages. Paypal conflict resolution then refunded the amount in the end. Definitely not a recommendation!
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X
Rating: 4 out of 5
As much as I'm delighted with the socks and slippers (soft and warm, as advertised) I bought, I have to say that I had a hard time finding what I wanted, as the site is really unclear. It's impossible to make the connection between the general description of the different product qualities according to their composition (at the beginning) and the products themselves. The site's lack of ergonomics doesn't make me want to repeat the experience. Delivery is on time. The products are carefully packaged.
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Response from BellePaga
Dear Xavier,
Thank you very much for your constructive feedback. We are delighted to hear that you are delighted with our socks and slippers, as well as with the quality of our delivery service. We've also taken note of your comments regarding navigation on our site, and we'll do our best to improve ergonomics to facilitate your shopping experience. Your satisfaction is important to us, and we look forward to welcoming you back soon.
Best regards,
The BellePaga team
Thank you very much for your constructive feedback. We are delighted to hear that you are delighted with our socks and slippers, as well as with the quality of our delivery service. We've also taken note of your comments regarding navigation on our site, and we'll do our best to improve ergonomics to facilitate your shopping experience. Your satisfaction is important to us, and we look forward to welcoming you back soon.
Best regards,
The BellePaga team
R
Rating: 5 out of 5
Very nice product. Test still pending. Delivery ok.
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M
Rating: 5 out of 5
Magnificent articles! S'enchantée... Too bad I can't find them in stores, except in Brussels!
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Response from BellePaga
Dear Martine, we'd like to thank you sincerely for your rave review of our products! We're delighted to hear that you're delighted with our creations. We understand your frustration with their availability in store, and know that our goal is to provide you with a unique online experience.
D
Rating: 4 out of 5
Ok
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Response from BellePaga
Hello Denis,
P
Rating: 5 out of 5
Really top quality
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Response from BellePaga
We would like to thank you sincerely for your glowing review, Pierre. Your satisfaction is our priority and we are delighted that the quality of our products has met your expectations. Don't hesitate to come back to us with any requests or questions!
S
Rating: 3 out of 5
Shipping took a full 11 days for delivery. The gift wrapping was plain paper but not wrapping paper.
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A
Rating: 3 out of 5
Very nice quality gloves, warm and elegant. The reversible aspect is very nice, allowing you to match the color with the outfit. However, the mention of guaranteed delivery before Christmas, which encouraged me to order from this site, was misleading, as the parcel arrived after Christmas. A shame. Pleasant customer service.
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Response from BellePaga
Hello Antoine,
Thank you for your feedback and your compliments on the quality and design of our gloves. We are sorry to hear that your order was not delivered in time for Christmas. We understand how frustrating this can be. Your feedback is valuable and we will work to improve our communication on delivery times. We also thank you for your positive comments about our customer service.
Best regards,
The BellePaga team
Thank you for your feedback and your compliments on the quality and design of our gloves. We are sorry to hear that your order was not delivered in time for Christmas. We understand how frustrating this can be. Your feedback is valuable and we will work to improve our communication on delivery times. We also thank you for your positive comments about our customer service.
Best regards,
The BellePaga team
C
Rating: 5 out of 5
Warm, cozy and very light. Very satisfied with the product. Delivery went smoothly.
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Response from BellePaga
Hello Christian,
V
Rating: 5 out of 5
Very good experience
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Response from BellePaga
Dear Valerie,
I
Rating: 5 out of 5
Very nice and soft product
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Response from BellePaga
Dear Isabelle, we warmly thank you for your glowing review of our BellePaga site. We are delighted to hear that you appreciate the quality and softness of our products. Your satisfaction is our priority, and we hope to see you again soon for new discoveries.
F
Rating: 4 out of 5
The original parcel was repackaged by DHL, presumably for customs control. ???
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D
Rating: 5 out of 5
Great quality! And so comfortable. A wonderful gift for the whole family. All with our Alpacas on their feet.
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Response from BellePaga
Dear Donatienne,
M
Rating: 3 out of 5
I thought the sweater would be thicker
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Response from BellePaga
Dear Marie-Laure,
B
Rating: 4 out of 5
Quite a long time to dispatch the order and the relay point was not respected. Item of very good quality and corresponds exactly to the order.
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Response from BellePaga
Hello Brigitte,
J
Rating: 5 out of 5
Fast and efficient, thank you!
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Response from BellePaga
Hello Juliette,
A
Rating: 5 out of 5
Fast delivery and superb product, top quality. My daughter loved it!
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Response from BellePaga
Dear Aurelia,
J
Rating: 5 out of 5
Super!
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L
Rating: 4 out of 5
The quality of products are top, order received quickly .... the hitch I had asked point relay arrived at home .... despite my reminder service.otherwise nothing to complain.
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Response from BellePaga
Hello Laurent,
Thank you for your positive feedback on the quality of our products and the speed of delivery. However, we are sorry to learn that your order did not arrive at the pickup point as requested. We take your comments into account to improve our services and avoid such inconveniences in the future. Please do not hesitate to contact us for any other questions or suggestions.
Best regards,
The BellePaga team
Thank you for your positive feedback on the quality of our products and the speed of delivery. However, we are sorry to learn that your order did not arrive at the pickup point as requested. We take your comments into account to improve our services and avoid such inconveniences in the future. Please do not hesitate to contact us for any other questions or suggestions.
Best regards,
The BellePaga team
A
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
This is the 2nd time I've ordered from BellePaga... I am very satisfied with the quality of the scarf and its presentation. Thank you very much.
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