9.5/10
★★★★★
based on 558 reviews published

Latest customer reviews

5 /5
★★★★★

Easy ordering process, fast delivery

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Philippe F.
purchased on 27/01/2025
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Answer from Bewak
Hello Philippe, Thank you for taking the time to share your feedback! We are delighted that your order went smoothly. See you soon! The Bewak Team
5 /5
★★★★★

I discovered this site. Really perfect. Fast delivery.

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Thierry D.
purchased on 06/02/2025
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Answer from Bewak
Hello Thierry, Thank you very much for your feedback! We hope that this first experience with us will make you want to come back. See you soon, The Bewak Team
5 /5
★★★★★

Very clear site and many rare articles available with them

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Cyrille B.
purchased on 29/01/2025
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Answer from Bewak
Hello Cyrille, Thank you for your positive feedback! We strive to offer a wide selection of products to meet the needs of outdoor enthusiasts. See you soon on our site! The Bewak Team
5 /5
★★★★★

Flawless transaction!

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Philippe L.
purchased on 16/01/2025
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Answer from Bewak
Hello Philippe, Thank you for your review! It is a pleasure to know that everything went well. See you soon! The Bewak Team
1 /5
★☆☆☆☆

Material arrived damaged and returned. Contact with a particularly unfriendly staff member from this company.

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Alexandre R.
purchased on 20/11/2024
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Answer from Bewak
Hello Alexandre, I am sincerely sorry that the tent you received had a defect. As we indicated, we had no stock to exchange it for you and we recommended it. The 5-day restocking time did not suit you, so unfortunately we had no other solution to offer you than to return it for a refund, allowing you to find an available tent for your departure. I hope you found your happiness elsewhere and that your trip went well. Have a nice day. Julia - Customer Service Manager
5 /5
★★★★★

Top!

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Theo B.
purchased on 04/02/2025
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Answer from Bewak
Hello Théo, Thank you for your enthusiastic feedback! See you soon on our site! The Bewak Team
5 /5
★★★★★

Very good site, good quality-price ratio, available and efficient customer service. I am very satisfied with the product

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Maria P.
purchased on 03/02/2025
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Answer from Bewak
Hello Maria, Thank you for your message! We are delighted that you are satisfied with your experience on our site. We remain available for any future requests. See you soon, The Bewak Team
5 /5
★★★★★

First order and I highly recommend it. Ordered on Sunday evening, delivered on Tuesday! Product well packaged, arrived in very good condition. Best price (promotion) and without going through the delivery giants...

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Cécile R.
purchased on 02/02/2025
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Answer from Bewak
Hello Cécile, Thank you for your feedback and your trust! We are happy that your order went well. Your support for independent brands means a lot to us. See you soon! The Bewak Team
5 /5
★★★★★

Order placed at 12pm, processed and shipped in 2 hours and delivered the next day. I did not opt for special delivery, very satisfied. I did not know the site, I will definitely come back. Thank you Bewak team!

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Adrien L.
purchased on 04/02/2025
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Answer from Bewak
Hello Adrien, Thank you for your great feedback! We are happy to have surprised you with our speed. We hope to see you again soon for your next order! The Bewak Team
4 /5
★★★★☆

Good product

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Jean Marie D.
purchased on 28/01/2025
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Answer from Bewak
Hello Jean-Marie, Thank you for your review! We are happy that the product suits you. See you soon! The Bewak Team
5 /5
★★★★★

The communication was very good in terms of timing and quality

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Santiago J.
purchased on 18/01/2025
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Answer from Bewak
Hello Santiago! Thank you very much for your comment. We are glad to know that our communication and service have met your expectations. See you soon! The Bewak Team
4 /5
★★★★☆

Delivery ok material ok

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Alain A.
purchased on 03/02/2025
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Answer from Bewak
Hello Alain, Thank you for your feedback! We are delighted that everything went well. See you soon for your next order! The Bewak Team
5 /5
★★★★★

Excellent.

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Nicolas C.
purchased on 03/02/2025
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Answer from Bewak
Hello Nicolas, A big thank you for your review! Your satisfaction is our greatest reward. See you very soon! The Bewak Team
5 /5
★★★★★

Perfect!

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Emeric C.
purchased on 03/02/2025
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Answer from Bewak
Hello Emeric, A big thank you for your review! Your satisfaction is our greatest reward. See you very soon! The Bewak Team
5 /5
★★★★★

Delivery on time.

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Véronique C.
purchased on 29/01/2025
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Answer from Bewak
Hello Véronique, Thank you for your feedback! We are delighted that the delivery met your expectations. See you soon! The Bewak Team
5 /5
★★★★★

Order placed on Tuesday and material received on Wednesday, excellent responsiveness. The snowshoes were tried on Thursday, very satisfied with the product and the price at -35%!! The 5 stars are well deserved.

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Michel A.
purchased on 04/02/2025
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Answer from Bewak
Hello Michel, A big thank you for your great feedback! We are delighted that your order arrived quickly and that you are satisfied with your snowshoes. Enjoy your snowy outings! See you soon, The Bewak Team
4 /5
★★★★☆

Description of the material conforms to reality

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Florence G.
purchased on 30/01/2025
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Answer from Bewak
Hello Florence, We are delighted that the product perfectly meets your expectations! Thank you for your feedback and see you soon for a new outdoor adventure! The Bewak Team
5 /5
★★★★★

1st order. Perfect. Quick delivery.

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Alex M.
purchased on 03/02/2025
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Answer from Bewak
Hello Alex, Thank you for your trust! We hope this first order will not be the last. See you very soon! The Bewak Team
5 /5
★★★★★

Great, fast and available. Thank you

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Hubert R.
purchased on 30/01/2025
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Answer from Bewak
Hello Hubert, Thank you for your positive feedback! We are happy to have been able to satisfy you. See you very soon on our site! The Bewak Team
5 /5
★★★★★

Fast delivery and conforms to the order

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Philippe B.
purchased on 27/01/2025
Translated review
Answer from Bewak
Hello Philippe, Thank you for taking the time to share your experience. We are delighted that your order arrived quickly and met your expectations. See you soon for your next order! The Bewak Team
5 /5
★★★★★

Perfect

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Maxime W.
purchased on 26/01/2025
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Answer from Bewak
Hello Maxime, A big thank you for your review ⭐⭐⭐⭐⭐! Your satisfaction is our greatest reward. See you very soon! The Bewak Team
5 /5
★★★★★

Competitive prices, good gear, efficient delivery!

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Eric B.
purchased on 25/01/2025
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Answer from Bewak
Hello Eric, Thank you very much for your positive feedback! We are delighted that our prices and service suit you. See you very soon for your next outdoor adventure! The Bewak Team
5 /5
★★★★★

Excellent site that I discovered by chance while searching for a product. Found much cheaper than with the competition. I recommend

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Aurélien B.
purchased on 28/01/2025
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Answer from Bewak
Hello Aurélien, A big thank you for your positive review ⭐⭐⭐⭐⭐! It motivates us to continue to offer you the best possible service. We sincerely appreciate that you took the time to share your feedback. See you very soon! Julia - Customer Service Manager
5 /5
★★★★★

Order placed Thursday noon, delivered Friday noon.

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Guillaume O.
purchased on 30/01/2025
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Answer from Bewak
Hello Guillaume, Thank you for your review. We are delighted to learn of your satisfaction which we share with the entire team. Have a good day. The Bewak Team
5 /5
★★★★★

Order perfect, everything went well!

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Julia H.
purchased on 25/01/2025
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Answer from Bewak
Hello Julia, A big thank you for your review! Have a good day from the whole team Julia - Customer Service Manager
5 /5
★★★★★

Simple and effective site.

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Sébastien D.
purchased on 14/01/2025
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Answer from Bewak
Hello Sébastien, A big thank you for your review! Have a good day from the whole team The Bewak Team
5 /5
★★★★★

Transaction ok, fast delivery, and moreover a super product. Thank you!

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Mederic B.
purchased on 26/01/2025
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Answer from Bewak
Hello Mederic, Thank you for your review. We are delighted to learn of your satisfaction which we share with the entire team. Have a good day. The Bewak Team
3 /5
★★★☆☆

The order was handled quickly but there was a problem with the delivery that was postponed twice and then refused by the parcel pickup point which was on the list of available pickup points! No explanation for this refusal to take the package despite my request. I had to go pick up the very large package at another pickup point. I had to insist a bit with the bewak support to get a response about the status of my package. The package arrived in good condition but it was a bit complicated for me to receive it.

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Nathalie M.
purchased on 22/01/2025
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Answer from Bewak
Hello Nathalie, Thank you for taking the time to share your feedback. We are sincerely sorry for the delivery difficulties you encountered. My colleague who handled your case has reported this incident to the carrier. After investigation, your package could not be accepted by the pickup point you selected because it weighed more than 20 kg (maximum weight allowed in standard pickup points), it had to be delivered to an XL pickup point where packages can weigh up to 30 kg. We sincerely apologize for this problem beyond our control and wish you to have pleasant moments outdoors with your new camping tent. Julie - Customer Service Manager
5 /5
★★★★★

Perfect, nothing to report

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Fabien L.
purchased on 18/01/2025
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Answer from Bewak
Hello Fabien, A big thank you for your review! Have a nice day from all of us at La Team Bewak
5 /5
★★★★★

Navigating the Be-Wak.fr site was easy and met my expectations. The delivery time was respected and the carrier was serious and courteous. The packaging of the two products (Asgard 19.6 tent and ground mat) was perfectly effective.

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Jean-charles L.
purchased on 18/01/2025
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Answer from Bewak
Hello Jean-Charles, Thank you for your review. We are delighted to hear of your satisfaction and that we were able to meet your expectations. Have a nice day. Julia - Customer Service Manager
5 /5
★★★★★

Phone reception attentive to the customer. Passionate people! After my order at a sale price; I had to wait a few days... there was a stock problem. I am very satisfied because they managed to follow up with their suppliers so that I could be delivered. Once they received my order, I was delivered the next day.

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Nicolas Q.
purchased on 04/01/2025
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Answer from Bewak
Hello Nicolas, A big thank you for your positive review ⭐⭐⭐⭐⭐ We sincerely appreciate that you took the time to share your feedback. It motivates us to improve and to offer you the best possible service. See you soon! Julia - Customer Service Manager
4 /5
★★★★☆

Order took a bit long to be fulfilled

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Michèle B.
purchased on 15/01/2025
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Answer from Bewak
Hello Michèle, Thank you very much for taking the time to share your review! Your comment is valuable to help us improve. Indeed, your order required a restock because we did not have all the quantities you desired and we forgot to inform you of the restocking delay. I sincerely apologize for that. See you soon! Julia - Customer Service Manager
5 /5
★★★★★

Service OK!

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Olivier A.
purchased on 24/01/2025
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Answer from Bewak
Hello Olivier, A big thank you for your review! Have a nice day from all of us at La Team Bewak
4 /5
★★★★☆

Nothing to report, great

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Fred B.
purchased on 19/01/2025
Translated review
Answer from Bewak
Hello Fred, A big thank you for your review! Have a nice day from all of us at La Team Bewak
5 /5
★★★★★

Very good contact.

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Patrick A.
purchased on 22/01/2025
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Answer from Bewak
Hello Patrick, Thank you for your review. We are delighted to hear of your satisfaction which we share with the entire team. Have a nice day. La Team Bewak
5 /5
★★★★★

Very attractive price and great shipping speed.

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Florent V.
purchased on 17/01/2025
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Answer from Bewak
Hello, A big thank you for your review! Have a nice day from all of us at La Team Bewak
5 /5
★★★★★

Purchase of a pair of TSL carbon trail poles, unbeatable price, delivery and receipt ahead of schedule, extraordinary customer service to address my glove size issue. I was disappointed with the transport bag for the poles which was not as shown in the photo: 15 days later I received a new bag and a new pair of gloves at no extra cost! Nothing to complain about, such professionalism is remarkable. Thank you Bewak 😉

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Camille S.
purchased on 07/01/2025
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Answer from Bewak
Hello Camille, A big thank you for your positive review ⭐⭐⭐⭐⭐ It motivates us to improve and to offer you the best possible service. We are delighted to have been able to meet your expectations. We wish you many beautiful hikes with your new TSL walking poles. See you soon! Julia - Customer Service Manager
5 /5
★★★★★

Great! Good quality and very warm

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Dominique D.
purchased on 19/01/2025
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5 /5
★★★★★

-

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Fabrice P.
purchased on 15/01/2025
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5 /5
★★★★★

Fast delivery, material conforms to my order

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Yves S.
purchased on 16/01/2025
Translated review
Answer from Bewak
Hello Yves, A big thank you for your review! Have a nice day from all of us at La Team Bewak