9.5/10
★★★★★
based on 558 reviews published

Latest customer reviews

2 /5
★★☆☆☆

Fast delivery to a pickup point. Unfortunately, I cannot pick up my package (store closed). I contacted my seller site which has not reacted to this day. So very disappointed with the service

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Jerome T.
purchased on 28/06/2025
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Answer from Bewak
Hello Jérôme, Following your email yesterday at 10:28 PM, Emmanuel contacted you today for the shipment of a new product. We did not have the information that the pickup point you selected was closed (certainly for summer holidays). Your package was returned to us yesterday afternoon, leaving us no time to contact you. Please feel free to contact us at 04.73.35.90.79 if you encounter a problem. Julia - Customer Service Manager
5 /5
★★★★★

Everything is perfect.

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Michael T.
purchased on 23/06/2025
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Answer from Bewak
Hello Michael, Thank you for this message that is nice to read! We are delighted that everything was perfect for you. See you soon on Bewak! The Bewak Team
4 /5
★★★★☆

Quick shipment. Order as expected

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Julie R.
purchased on 28/06/2025
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Answer from Bewak
Hello Julie, Thank you very much for your positive feedback! We are happy that everything went well with your order. See you soon on Bewak! The Bewak Team
5 /5
★★★★★

Package received in 48 hours. Perfect

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Bernard I.
purchased on 03/07/2025
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Answer from Bewak
Hello Bernard, Thank you for this feedback! We are delighted that the delivery met your expectations. See you soon on Bewak for new outdoor adventures! The Bewak Team
5 /5
★★★★★

Fast delivery. The bags seem to be of good quality, to see in use.

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Patrick L.
purchased on 28/06/2025
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Answer from Bewak
Hello Patrick, Thank you for your positive feedback! Happy that the delivery was fast. We look forward to your opinion after a few outings to confirm the quality of the bags. The Bewak Team
5 /5
★★★★★

Delivery a bit long due to unavailable material but everything is back to normal; easy phone exchanges which is reassuring and very pleasant

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Jérome G.
purchased on 27/05/2025
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Answer from Bewak
Hello Jérôme, Thank you for your understanding and your feedback. We are glad that the phone exchanges brought you peace of mind during the wait. We are doing our best to improve our restocking times. Julia - Customer Service Manager
5 /5
★★★★★

Super very happy with my purchase

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Chrystel L.
purchased on 09/06/2025
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Answer from Bewak
Hello Chrystel, Thank you for your message! We are delighted that your purchase satisfies you. Looking forward to seeing you again on Bewak! The Bewak Team
5 /5
★★★★★

Competitive prices and order received on time.

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Bernard W.
purchased on 28/06/2025
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Answer from Bewak
Hello Bernard, Thank you for this positive feedback! We do our best to maintain attractive prices and reliable delivery. See you soon on Bewak! The Bewak Team
5 /5
★★★★★

Perfect experience!

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MÉlanie C.
purchased on 08/06/2025
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Answer from Bewak
Hello Mélanie, Thank you for this enthusiastic feedback! We are delighted that your experience was perfect. See you soon on Bewak! The Bewak Team
5 /5
★★★★★

Express delivery and quality product

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Nicolas M.
purchased on 16/06/2025
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Answer from Bewak
Hello Nicolas, Thank you for your positive feedback! We are happy that the speed of delivery and the quality of the product satisfied you. See you very soon! The Bewak Team
5 /5
★★★★★

Very good

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Pierre R.
purchased on 29/06/2025
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Answer from Bewak
Hello Pierre, Thank you for this message! We are delighted that everything went well. See you soon on Bewak! The Bewak Team
5 /5
★★★★★

Material not yet tried but nothing to say about the delivery. Fast and efficient.

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Yvan P.
purchased on 01/07/2025
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Answer from Bewak
Hello Yvan, Thank you for your feedback! We are happy that the shipping went well. Looking forward to your opinion after use! The Bewak Team
5 /5
★★★★★

Very good order tracking by email step by step. Fast service!

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Yann M.
purchased on 29/06/2025
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Answer from Bewak
Hello Yann, Thank you for this encouraging feedback! We are delighted that the email tracking and the speed of service pleased you. See you very soon on Bewak! The Bewak Team
5 /5
★★★★★

Great value for money, fast service and delivery... Packaging okay, very satisfied with 2 different purchases

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Gilles C.
purchased on 03/06/2025
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Answer from Bewak
Hello Gilles, Thank you very much for your loyalty and this very positive feedback! We are delighted that our offers and our service suit you, and that your two orders satisfy you. See you very soon for your next outdoor purchases! The Bewak Team
5 /5
★★★★★

Best price found for an MSR tent. Very fast delivery.

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Fabrice D.
purchased on 21/06/2025
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Answer from Bewak
Hello Fabrice, Thank you for your feedback! We are delighted that you found the best price with us and that the delivery was fast. Excellent experience with your MSR tent, and we look forward to seeing you again on Bewak! The Bewak Team
5 /5
★★★★★

This was my first order on Bewak and everything went well. Purchase of a Deuter backpack, at the best price.

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Pierre R.
purchased on 28/05/2025
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Answer from Bewak
Hello Pierre, A big thank you for your trust! We are happy that your first experience pleased you and that you are satisfied with your Deuter backpack at the best price. See you very soon for new outdoor adventures! The Bewak Team
5 /5
★★★★★

Well-made site, interesting prices, very fast delivery.

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Patrice F.
purchased on 26/06/2025
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Answer from Bewak
Hello Fabrice, Thank you very much for your compliments! We are delighted that our new site, our prices, and the speed of delivery suit you. See you very soon on Bewak! The Bewak Team
3 /5
★★★☆☆

I ordered a tent on 08/06, it was finally delivered 19 days later. The delays are long compared to what was initially planned. A little email to indicate that there was a delay in delivery would have been appreciated...

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Eric E.
purchased on 08/06/2025
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Answer from Bewak
Hello Eric, Thank you for your feedback. We understand your frustration regarding the delay and the lack of notification: this is not the quality of service we aim for. We are working to improve communication during delays. We hope your tent brings you full satisfaction today. The Bewak Team
3 /5
★★★☆☆

Very satisfied, responsive site, well-packaged parcel and serious billing, that works for me.

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Thierry C.
purchased on 05/06/2025
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Answer from Bewak
Hello Thierry, Thank you for your positive feedback! We are glad that the overall experience suits you. If you have suggestions to go from 3 to 5 stars, your comments are welcome! The Bewak Team
5 /5
★★★★★

I easily found the product I was looking for, the product descriptions are well done, complete, the delivery went very well, and the product was compliant.

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Nicolas B.
purchased on 01/06/2025
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Answer from Bewak
Hello Nicolas, Thank you very much for your detailed feedback! We are delighted that you easily found what you were looking for and that the product descriptions were helpful. We strive to provide complete sheets to best guide our customers. Also happy that the delivery went well and that the product met your expectations. See you very soon on Bewak for your next outdoor adventures! The Bewak Team
5 /5
★★★★★

Great, I received the backpack in 48 hours! and the product is just perfect.

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Louise M.
purchased on 02/06/2025
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Answer from Bewak
Hello Louise, Thank you for your great feedback! Glad that your backpack arrived quickly and meets your expectations. Excellent preparation for your upcoming outings! The Bewak Team
5 /5
★★★★★

Very fast delivery, very responsive customer service

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Anne-laure C.
purchased on 11/04/2025
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Answer from Bewak
Hello Anne-Laure, Thank you for this message! We strive to offer speed and responsiveness. Glad you liked it. See you soon on Bewak! The Bewak Team
5 /5
★★★★★

Quality of service and customer listening at the rendezvous

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Jacques D.
purchased on 26/05/2025
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Answer from Bewak
Hello Jacques, Thank you for this positive feedback! We are happy that the quality of our service and our listening satisfied you. See you soon on Bewak for your next outdoor adventures! The Bewak Team
2 /5
★★☆☆☆

Delivery took way too long. 1 month to receive my order.....

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Sylvain Q.
purchased on 08/05/2025
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Answer from Bewak
Hello Sylvain, Thank you for your honesty. We are sorry that your self-inflating mattress took nearly a month to reach you, largely due to an unexpected delivery delay from our supplier. This setback does not reflect our usual service, and your feedback is valuable for improving our responsiveness. We apologize for this situation. We remain at your disposal and hope that your mattress fully meets its functions. See you soon on Bewak! The Bewak Team
5 /5
★★★★★

I highly recommend this site. The order was quick to place on the site, it was shipped the same day to be delivered the next day. The service even contacted me by phone before shipping to confirm the delivery address. I sincerely thank the team as I received the bag the day before my bike hike.

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Laure Et Sebastien M.
purchased on 25/05/2025
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Answer from Bewak
Hello Laure and Sébastien, A huge thank you for your very positive feedback! We are delighted that our service allowed you to go hiking well equipped. See you soon on Bewak for your next getaways! The Bewak Team
5 /5
★★★★★

Fast delivery, very careful packaging

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Franck B.
purchased on 17/05/2025
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Answer from Bewak
Hello Franck, Thank you for this feedback! We take great care in our shipments and are glad that you liked it. See you soon on Bewak! The Bewak Team
4 /5
★★★★☆

Very good

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Pascal P.
purchased on 23/05/2025
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Answer from Bewak
Hello Pascal, Thank you for your message! We are happy that everything suited you. See you soon on Bewak! The Bewak Team
1 /5
★☆☆☆☆

Despite a very satisfactory first experience, this last one was much less so. Delay too long and had to follow up several times before they discovered their internal order blocking error.

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Romain U.
purchased on 11/05/2025
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Answer from Bewak
Hello Romain, Thank you sincerely for your feedback. We are glad that your first experience was satisfactory, but we are sorry that this time there were setbacks. It does not reflect our usual commitment. Thank you for alerting us and allowing us to correct the situation. We hope to offer you a better experience in the future. The Bewak Team
5 /5
★★★★★

In line with expectations and fast and smooth delivery.

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Joel P.
purchased on 19/05/2025
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Answer from Bewak
Hello Joel, Thank you for this positive feedback! Your satisfaction is our priority and we are happy to count you among our customers. See you soon on Bewak! The Bewak Team
5 /5
★★★★★

Good price, fast delivery, well packaged

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Bernard B.
purchased on 12/05/2025
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Answer from Bewak
Hello Bernard, Thank you for this feedback! We do our best to offer competitive prices with top-notch logistics service. See you soon on Bewak! The Bewak Team
5 /5
★★★★★

I received my order very quickly, I think I was delivered in 3 days. The only downside is that I ordered my bike bag in black and received it in gray, but it looks very good in gray so I will keep it. Especially since I encountered some difficulties with the payment method, I called and they were able to help me very well. I recommend

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Edmonde G.
purchased on 14/05/2025
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Answer from Bewak
Hello Edmonde, Thank you very much for your warm feedback! We are delighted to learn that your order was delivered quickly and that our team was able to assist you with your payment difficulties. We are also happy that you like the gray bag, it is indeed the one you ordered but it's true that the difference between Asphalt gray and black is hard to see. See you soon on Bewak! The Bewak Team
5 /5
★★★★★

Fast delivery and compliant product

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Eric T.
purchased on 15/05/2025
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Answer from Bewak
Hello Eric, A big thank you for your feedback! We are happy that our efficiency and follow-up met your expectations. See you soon on Bewak! The Bewak Team
5 /5
★★★★★

Very good follow-up, efficient and fast. Very satisfied with the service.

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Rudy B.
purchased on 20/04/2025
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Answer from Bewak
Hello Rudy, Thank you for your positive feedback! We are delighted that everything went as planned. See you soon on Bewak! The Bewak Team
5 /5
★★★★★

Perfect!

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Victorien D.
purchased on 12/05/2025
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Answer from Bewak
Hello Victorien, Thank you for your message! We are delighted that everything went perfectly. Your feedback encourages us to continue providing the best possible service. See you very soon on Bewak! The Bewak Team
5 /5
★★★★★

Fluid search and precise product description on the site. Super fast delivery!

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Elisabeth J.
purchased on 15/05/2025
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Answer from Bewak
Hello Elisabeth, Thank you for your positive feedback! We are happy that the navigation on our site and the speed of delivery met your expectations. See you soon on Bewak! Your feedback is valuable to us! The Bewak Team
5 /5
★★★★★

Extremely fast delivery, product as described, nothing to complain about, I am very satisfied with my first purchase on your site

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Mikael C.
purchased on 14/05/2025
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Answer from Bewak
Hello Mikael, Thank you very much for your trust and this positive feedback! We are delighted that your first experience with us was satisfactory. See you very soon on Bewak for your next outdoor adventures! The Bewak Team
5 /5
★★★★★

Perfect. Top responsiveness.

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Gaëtan M.
purchased on 28/04/2025
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Answer from Bewak
Hello Gaëtan, Thank you for your enthusiastic feedback! We are delighted to learn that you appreciated our responsiveness, which is a fundamental value for us. See you very soon on Bewak for your next outdoor adventures! The Bewak Team
3 /5
★★★☆☆

The hammock is of good quality. However, I chose to pay for delivery to receive the package in 24 or 48 hours, as mentioned, but I only received it several days later. If I had chosen free delivery, I think I would have received it in the same timeframe; I feel like I was tricked by paying for delivery.

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Olivier C.
purchased on 08/05/2025
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Answer from Bewak
Hello, Thank you for taking the time to share your opinion. We are sorry to learn that your delivery experience did not meet your expectations. The indicated delivery times are in business days. You placed your order on May 8, we shipped it on Friday the 9th, and it was delivered on Monday the 12th. We generally offer free shipping for delivery to a pickup point but not to home. We hope you will enjoy your hammock and remain open to your suggestions. Best regards, Julia - Customer Service Manager
5 /5
★★★★★

Order received very quickly. - Perfect

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Thierry J.
purchased on 13/05/2025
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Answer from Bewak
Hello Thierry, A big thank you for your positive feedback! We are delighted that your order arrived quickly and that everything is perfect. See you soon for your next outdoor adventures! The Bewak Team
5 /5
★★★★★

As described

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Thierry V.
purchased on 06/05/2025
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Answer from Bewak
Hello Thierry, Thank you very much for your positive review and your 5/5 rating! We are happy that the product met your expectations. See you very soon on Bewak! The Bewak Team