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M
Rating: 5 out of 5
I am satisfied with the delivery and the product is really great. Thank you very much.
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Customer reviews of Biophytum
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 379 published reviews
Summary of reviews
Biophytum consistently delivers fast and reliable shipping, with many customers praising quick dispatch and timely delivery, plus careful packaging and a helpful note or sample included with orders. The product range demonstrates strong, long-term value: customers report visible improvements in hair thinning, scalp soothing, and reduced dandruff, with several using the products for years and sharing positive results across family members. Customer service is highlighted as responsive and competent, contributing to a smooth ordering experience and ongoing satisfaction, while the site and ordering process are described as easy to use and trustworthy.
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F
Rating: 5 out of 5
Perfect and fast shipping!
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S
Rating: 5 out of 5
Great job, team
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Response from Biophytum
Thank you Stéphanie
M
Rating: 5 out of 5
Satisfied
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C
Rating: 5 out of 5
Top product, my hair is more disciplined, soft and shiny.
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P
Rating: 5 out of 5
-
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C
Rating: 5 out of 5
I recommend Biophytum products. My son uses this product because it is the only product that soothes his redness on his scalp.
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F
Rating: 2 out of 5
Order of May 30 (payment 61 euros) cashed. Product still not delivered to this day!!! Order no. 2783167123
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F
Rating: 5 out of 5
The Biophytum shampoo is the only shampoo that really works as an anti-dandruff and for irritated scalp for me, I recommend it.
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Response from Biophytum
thank you Fanny for your message.
Y
Rating: 5 out of 5
Very good. Very effective products
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T
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
I have been using it for over 30 years. The containers were glass.
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Response from Biophytum
thank you Alain for your loyalty
N
Rating: 5 out of 5
Very satisfied
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D
Rating: 2 out of 5
This review does not concern the quality of the products we know well but the delivery. Delivery initially scheduled at home. We received a DHL tracking that does not work. Call DHL unknown number we must call back the seller site. Quick response with a tracking number Relais Colis. Delivery 2 days later at the relay point.
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C
Rating: 5 out of 5
Very good, great promotion for great products
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J
Rating: 5 out of 5
Good products that I use to prevent hair loss
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M
Rating: 5 out of 5
Very good product
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L
Rating: 5 out of 5
Website, shopping experience and order tracking without problems.
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Z
Rating: 1 out of 5
Delivery time: 1 month and 10 days! Damaged package and to this day after more than 6 weeks, still waiting for compensation (exchange or refund of a bottle)!
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M
Rating: 5 out of 5
after some issues everything went well.
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B
Rating: 5 out of 5
At first I bought Iconique 01 which satisfied me. Then I wanted to try Iconique 02, not good at all, dandruff returned, hair loss. Today I bought Iconique 01 again and am satisfied once more.
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Response from Biophytum
Thank you Mr. André for your message. The ICONIQUE 02 shampoo is not intended to deeply treat dandruff issues. This shampoo is a complement to maintain strong hair fiber and prevent new irritation or itching. We are glad that the lotion suits you. Thank you for your loyalty.
F
Rating: 5 out of 5
Good product, which gives satisfaction.
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D
Rating: 5 out of 5
Orders and deliveries without problems. Excellent lotion.
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R
Rating: 5 out of 5
Order well received, well packaged, Perfect, thank you.
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A
Rating: 5 out of 5
I had already used the previous anti-hair loss lotion with satisfaction, I do not yet have results with the new packaging but if the content is identical to the previous one, the result should be consistent.
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Response from Biophytum
Thank you Anne Marie for your comment. The formula remains the same since its origin. The quality of the product will therefore remain unchanged. Thank you
A
Rating: 5 out of 5
Excellent effective product
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C
Rating: 4 out of 5
Hello, Very good shampoo that I have been using for many years. Has become a bit too expensive.
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Response from Biophytum
Hello Corine, Thank you for your comment. Prices have indeed increased because the prices of raw materials have also increased significantly in recent months. We are obliged to pass on these increases in order to always provide optimal quality. Thank you for your loyalty
V
Rating: 5 out of 5
Very satisfied but I have been using products for now over 30 years so I know very well the effectiveness of these products and I am completely satisfied
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Response from Biophytum
Thank you for your loyalty :)
D
Rating: 5 out of 5
Excellent product
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F
Rating: 5 out of 5
User for thirty years. What more can I say!
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D
Rating: 5 out of 5
good, but a bit long delay, acceptable!!
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C
Rating: 5 out of 5
Perfect service, much better than in the past.
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Response from Biophytum
thank you for this feedback that warms our hearts
F
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Very good products, impeccable delivery and on time
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Z
Rating: 5 out of 5
Satisfied with the shipment and the product
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J
Rating: 5 out of 5
Very good product
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C
Rating: 5 out of 5
Satisfactory
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A
Rating: 5 out of 5
I have been using this product for over 30 years and I find it exceptional
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M
Rating: 5 out of 5
great
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F
Rating: 4 out of 5
Excellent speed
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