Customer reviews of Black Armoury

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/12/2023 à 19h14 following a purchase from 09/12/2023

very fast delivery, package was excellent!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/12/2023 à 22h11 following a purchase from 11/10/2023

Excellent service and prompt replies to questions regarding my order.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/12/2023 à 17h06 following a purchase from 30/10/2023

Good site.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/12/2023 à 15h34 following a purchase from 01/10/2023

Long delivery time but top quality

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/11/2023 à 20h51 following a purchase from 28/08/2023

Great Support

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/11/2023 à 10h05 following a purchase from 05/11/2023

Awesome staff - always patient and helpful with my queries and updating via email on the progress of my orders. Deliveries have come well packed in recyclable materials and quickly.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/11/2023 à 08h41 following a purchase from 14/09/2023

Excellent service, great communication throughout

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/11/2023 à 09h42 following a purchase from 30/09/2023

The delivery time was really very long, however the customer service was able to inform me and make me wait. Thank you Arseni ;-)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/11/2023 à 21h03 following a purchase from 16/10/2023

nice support

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/11/2023 à 18h48 following a purchase from 03/11/2023

Excellent service, product as described and delivered quickly, nothing to say we wish they were all like that I recommend without hesitation!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/11/2023 à 17h59 following a purchase from 16/10/2023

The shield is excellent and packaging was very well done.I am especially happy with retrieving the shield as oiled.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/11/2023 à 17h52 following a purchase from 03/10/2023

As long as it is in stock there is no problem.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/11/2023 à 17h26 following a purchase from 16/10/2023

Great selection, excellent wuality, great service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/11/2023 à 22h17 following a purchase from 28/10/2023

Everything went quick and to my satisfaction.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/10/2023 à 19h35 following a purchase from 23/10/2023

This is not the first time I order from you, the order is easy to make, and especially the delivery times and exchanges have generally been efficient. I have no opinion on the products, I haven't tried them yet in situation.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/10/2023 à 22h41 following a purchase from 25/09/2023

I had an issue with the site, I sent a message, and my problem was resolved very quickly. My order also arrived very quickly.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/10/2023 à 17h11 following a purchase from 27/05/2023

Good selection and prices and, given how long HEMA supplies can take to arrive sometimes, they're really communicative and helpful.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/10/2023 à 18h09 following a purchase from 10/10/2023

Good quality and delivered quickly :)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/10/2023 à 10h40 following a purchase from 28/09/2023

Very accommodating, they are fast and efficient

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/09/2023 à 17h20 following a purchase from 13/09/2023

Perfect, excellent product!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/09/2023 à 16h50 following a purchase from 19/09/2023

Fast and careful shipping. Never disappointed by orders with Black Armoury and that for years.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/09/2023 à 22h40 following a purchase from 28/08/2023

fast and good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/09/2023 à 20h35 following a purchase from 13/08/2023

Very good material and very good after-sales service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/08/2023 à 00h03 following a purchase from 17/07/2023

Arrived in a timely fashion, most happy.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/06/2023 à 16h43 following a purchase from 05/06/2023

Everything from the Product to it's Delivery was excellent.I am pretty much satisfied.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/06/2023 à 22h04 following a purchase from 26/01/2023

I ordered a variety of rubber spear heads for SCA/HEMA combat. They all came quickly and in good condition. They are a great balance of sturdy and flexible and I am happy with them.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/06/2023 à 14h57 following a purchase from 17/05/2023

fast delivery and perfect quality.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/06/2023 à 08h22 following a purchase from 21/02/2023

Overall, I am satisfied with the product and the responsiveness of the team while they manufactured and shipped the products. I rated this 4 stars rather than 5 because the production time was about 4-6 weeks, but I am overall OK with that because Black Armoury managed my expectations along the way. They were honest about the delivery time and responded quickly to my email inquiry, sent around 4 weeks after the purchase. I would recommend this company and I would by from them again.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/05/2023 à 18h12 following a purchase from 14/05/2023

It would be necessary to inform about the number of packages sent.

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Response from Black Armoury Published on 23/05/2023

Thank you David, it's noted and we will see how to improve this communication about the number of packages sent with our carriers.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/05/2023 à 22h24 following a purchase from 26/04/2023

As always, a quick and reliable delivery. TMerci beaucoup!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/05/2023 à 10h53 following a purchase from 09/04/2023

Excellent service, courtesy and speed in responding. The order arrived on time and without problems. I am satisfied.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/05/2023 à 01h05 following a purchase from 19/02/2023

Took quite a bit longer than I expected to get my order since it was back-ordered. but the communication with customer service was quite good and efficient. I believe they care about their customers and try their best to satisfy all orders

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/04/2023 à 10h51 following a purchase from 11/03/2023

Good relationship with customer service, items once back in stock, sent and received quickly

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2023 à 23h00 following a purchase from 10/04/2023

In the end i ordered a complete poleaxe from Black Armoury. I have not yet had the chance to spar with it. But the feeling is great. I had to assemble the poleaxe with a few bolts though, i know other people that can use the friction of the wood and the axe, but it is perfect now. I'm very happy with it and will propably order something again!! Very happy with the looks and the feel also with the quality and the speed of delivery!!! Big thank you for the people at Black armoury!!!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/04/2023 à 17h23 following a purchase from 27/03/2023

Perfect

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/04/2023 à 21h30 following a purchase from 26/11/2022

The ordering process was very straight forward and easy to understand. The quality of the product is very good and it certainly meets the expectations regarding its function. Sadly the problems detailed below lower the aesthetics of the product overall a bit.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/04/2023 à 21h31 following a purchase from 25/02/2023

Super sonic reaction time. I was a bit worried about not seeing my item shipped but after sending a message for more info the item was shipped. Very good service.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/04/2023 à 10h03 following a purchase from 04/04/2023

Very good quality products for the right price. Delivery fast and punctual. i would recommend it.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/04/2023 à 23h03 following a purchase from 02/04/2023

As always, the website is well structured. I could easily find the items that I was looking for. My order was dispatched quickly and arrived at my place in perfect condition and with a surprisingly aesthetic packaging. Thank you for your efforts!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/04/2023 à 23h47 following a purchase from 05/12/2022

All goods