9.6/10
★★★★★
based on 2696 reviews published

Latest customer reviews

3 /5
★★★☆☆

The delivery was fast but most of my products arrived broken, I wrote a message to customer service but to this day I still have no answer from them.

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Acheteur Vérifié
purchased on 12/11/2022
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Answer from Bonbonrama
Hello, Thank you for your feedback, we are very sorry for this incident. We searched for your message, but no e-mail was found in your name. Please be aware that we never ship a product with defective packaging. Unfortunately, the brutality of some delivery people can alter the protection added to products. We always reply to messages sent to [email protected]. Do not hesitate to send it back to us if you find it.
3 /5
★★★☆☆

Bonjour satisfied by the speed of delivery, but four boxes of candy were broken, poor condition of the box

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Acheteur Vérifié
purchased on 10/11/2022
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5 /5
★★★★★

Fast and efficient

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Acheteur Vérifié
purchased on 07/11/2022
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5 /5
★★★★★

Perfect packaging my harry Potter wands arrived in perfect condition everything is perfect as usual.

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Acheteur Vérifié
purchased on 14/11/2022
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3 /5
★★★☆☆

Fast order taking and delivery time As far as delivery is concerned it's really average, we are closed on Wednesday days when my parcel was delivered' message delivery confirmation 15h26, I found the parcel in front of the business put on the markets the next day at 6 o'clock .!!!!!!!!!!!!!!!!!!!!

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Acheteur Vérifié
purchased on 14/11/2022
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Answer from Bonbonrama
Hello,

Thank you for taking the time to share your feedback.

We are glad that the ordering process and processing time met your expectations .
However, we are sincerely sorry for the delivery conditions you encountered. Finding your package left on the steps of the store, without prior contact and on a closing day, is absolutely unacceptable, and we completely understand your dissatisfaction.

Unfortunately, once the package is handed over to the carrier, we do not have control over their organization or professionalism, but please be assured that we will escalate this situation to the relevant carrier.

For future orders, please do not hesitate to inform us of your closing days, so that we can specify this in the instructions to the carrier or consider a delivery appointment when possible.

Thank you again for your trust, and we hope to see you very soon on Bonbonrama.

Best regards,
The Bonbonrama team
5 /5
★★★★★

More than 3 years with them ... always at the top

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Acheteur Vérifié
purchased on 09/11/2022
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2 /5
★★☆☆☆

PERFECT

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Acheteur Vérifié
purchased on 04/11/2022
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Answer from Bonbonrama
Thanks for your review... and really sorry I wasn't more than perfect! We were hoping for at least an average :p
5 /5
★★★★★

Thank you for the fast delivery and awsome candies!!

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Acheteur Vérifié
purchased on 08/11/2022
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5 /5
★★★★★

Very responsive order service . Attractive prices. Top packaging, good delivery tracking. All perfect , I recommend .

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Acheteur Vérifié
purchased on 08/11/2022
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5 /5
★★★★★

Perfect, I recommend

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Acheteur Vérifié
purchased on 31/10/2022
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5 /5
★★★★★

Fine

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Acheteur Vérifié
purchased on 06/11/2022
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 08/11/2022
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3 /5
★★★☆☆

I received 3 broken lollipops. I sent an e-mail with a picture, but I didn't get any answer. I hope to hear from you one day about the lollipops.

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Acheteur Vérifié
purchased on 31/10/2022
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5 /5
★★★★★

Everything was perfect. Good customer service, fast delivery and well packaged products.

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Acheteur Vérifié
purchased on 06/11/2022
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4 /5
★★★★☆

Delivery as ordered and very fast

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Acheteur Vérifié
purchased on 28/10/2022
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5 /5
★★★★★

Super Thanks

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Acheteur Vérifié
purchased on 01/11/2022
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5 /5
★★★★★

Nickel nothing to say

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Acheteur Vérifié
purchased on 29/10/2022
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5 /5
★★★★★

Top!

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Acheteur Vérifié
purchased on 04/11/2022
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5 /5
★★★★★

Perfect, top-notch supplier with fast preparation and delivery times, a great service for retailers.

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Acheteur Vérifié
purchased on 07/11/2022
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4 /5
★★★★☆

Very well packaged, fast, as usual, except that this time the GLS deliverymen "cleverly broke" the box to help themselves! bravo, these gentlemen are now stealing candy! Pathetic.

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Acheteur Vérifié
purchased on 01/11/2022
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5 /5
★★★★★

Fast delivery, good packaging and great price

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Acheteur Vérifié
purchased on 31/10/2022
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3 /5
★★★☆☆

When I placed an order a few months ago, I won a Haribo candy display, which I received broken. Since then, every time I place an order, I'm told that I'll receive a new one, but I never receive it. It's a shame that customer follow-up is inadequate.

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Acheteur Vérifié
purchased on 29/10/2022
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5 /5
★★★★★

Well packed and received in less than 48H! Perfect!

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Acheteur Vérifié
purchased on 02/11/2022
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 06/11/2022
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5 /5
★★★★★

Ultra efficient, bravo!

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Acheteur Vérifié
purchased on 25/10/2022
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5 /5
★★★★★

Very good, long dlc, top fast delivery!

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Acheteur Vérifié
purchased on 26/10/2022
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5 /5
★★★★★

The order was perfect

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Acheteur Vérifié
purchased on 13/10/2022
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5 /5
★★★★★

Convenient site, easy-to-reach customer service. Top team!

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Acheteur Vérifié
purchased on 18/10/2022
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5 /5
★★★★★

Everything was perfect ! Very very cheap.

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Acheteur Vérifié
purchased on 25/10/2022
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5 /5
★★★★★

Fast delivery and good products at an attractive price

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Acheteur Vérifié
purchased on 15/10/2022
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5 /5
★★★★★

Delivery always super fast and product super well packaged I recommend

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Acheteur Vérifié
purchased on 25/10/2022
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5 /5
★★★★★

Honestly, for a first order, top-notch. Pallet superbly filmed compared to other competitors.

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Acheteur Vérifié
purchased on 18/10/2022
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5 /5
★★★★★

Nothing to say: a serious company!

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Acheteur Vérifié
purchased on 12/10/2022
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5 /5
★★★★★

Very serious, good communication and very fast delivery. Thank you very much

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Acheteur Vérifié
purchased on 21/10/2022
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5 /5
★★★★★

Perfect service, fast and efficient!

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Acheteur Vérifié
purchased on 17/10/2022
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5 /5
★★★★★

Fast, compliant and fairly priced. Thank you very much.

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Acheteur Vérifié
purchased on 12/10/2022
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5 /5
★★★★★

Excellent quality products! Fast and careful delivery. Top sweets!

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Acheteur Vérifié
purchased on 13/10/2022
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5 /5
★★★★★

Fast delivery on schedule. The Halloween candies delighted the children.

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Acheteur Vérifié
purchased on 11/10/2022
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3 /5
★★★☆☆

The pallet arrived with a lot of damaged boxes, so difficult to store. Otherwise fast delivery. Ordering is easy.

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Acheteur Vérifié
purchased on 09/10/2022
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5 /5
★★★★★

Most important is fast delivery!

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Acheteur Vérifié
purchased on 17/10/2022
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