/10
★★★★★
based on 2695 reviews published
★★★★★
based on 2695 reviews published
Latest customer reviews
5
/5
★★★★★
Low top
Acheteur Vérifié
purchased on 17/11/2022
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5
/5
★★★★★
Very good site
Acheteur Vérifié
purchased on 22/11/2022
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5
/5
★★★★★
Easy to place order, fast and careful delivery, perfectly packed pallet as rarely seen with my other suppliers. Thanks and bravo to Laurent who often prepares my orders!
Acheteur Vérifié
purchased on 20/11/2022
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5
/5
★★★★★
From order to delivery very fast I think we'll order another display case The only downside CSD a bit short
Acheteur Vérifié
purchased on 23/11/2022
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5
/5
★★★★★
Delivery the next day! High quality candies. I recommend them!
Acheteur Vérifié
purchased on 24/11/2022
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5
/5
★★★★★
Perfect, fast delivery
Acheteur Vérifié
purchased on 10/11/2022
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5
/5
★★★★★
It's perfect!
Acheteur Vérifié
purchased on 22/11/2022
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5
/5
★★★★★
Hello everything was perfect just one packet of candy that was stuck in the box thank you
Acheteur Vérifié
purchased on 20/11/2022
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5
/5
★★★★★
Very fast delivery
Acheteur Vérifié
purchased on 11/11/2022
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5
/5
★★★★★
Very good site orders arrive quickly and very responsive when there is a problem with orders I recommend this site
Acheteur Vérifié
purchased on 21/11/2022
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5
/5
★★★★★
Delivery on time, parcel in good condition. RAS
Acheteur Vérifié
purchased on 18/11/2022
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4
/5
★★★★☆
Delivery went smoothly Thank you
Acheteur Vérifié
purchased on 12/11/2022
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5
/5
★★★★★
Very nice. Thanks Sébastien 🙂
Acheteur Vérifié
purchased on 16/11/2022
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5
/5
★★★★★
Order well received and quickly I recommend
Acheteur Vérifié
purchased on 18/11/2022
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5
/5
★★★★★
24-hour delivery, good packaging and very attractive prices - 8 orders in 3 months!
Acheteur Vérifié
purchased on 17/11/2022
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5
/5
★★★★★
Great service, reasonable prices and delicious sweets, chocolate etc.
Acheteur Vérifié
purchased on 14/11/2022
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5
/5
★★★★★
Helpful and kind customer care, my order went smoothly.
Acheteur Vérifié
purchased on 15/11/2022
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5
/5
★★★★★
Very good. Responsive and attentive customer service. Correct and well-packaged delivery. Perfect delivery times.
Acheteur Vérifié
purchased on 10/11/2022
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5
/5
★★★★★
Always top delivery. Thanks to (Sébastien) who prepared my order.
Acheteur Vérifié
purchased on 07/11/2022
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3
/5
★★★☆☆
The delivery was fast but most of my products arrived broken, I wrote a message to customer service but to this day I still have no answer from them.
Acheteur Vérifié
purchased on 12/11/2022
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Answer from Bonbonrama
Hello, Thank you for your feedback, we are very sorry for this incident. We searched for your message, but no e-mail was found in your name. Please be aware that we never ship a product with defective packaging. Unfortunately, the brutality of some delivery people can alter the protection added to products. We always reply to messages sent to [email protected]. Do not hesitate to send it back to us if you find it.
3
/5
★★★☆☆
Bonjour satisfied by the speed of delivery, but four boxes of candy were broken, poor condition of the box
Acheteur Vérifié
purchased on 10/11/2022
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5
/5
★★★★★
Fast and efficient
Acheteur Vérifié
purchased on 07/11/2022
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5
/5
★★★★★
Perfect packaging my harry Potter wands arrived in perfect condition everything is perfect as usual.
Acheteur Vérifié
purchased on 14/11/2022
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3
/5
★★★☆☆
Fast order taking and delivery time As far as delivery is concerned it's really average, we are closed on Wednesday days when my parcel was delivered' message delivery confirmation 15h26, I found the parcel in front of the business put on the markets the next day at 6 o'clock .!!!!!!!!!!!!!!!!!!!!
Acheteur Vérifié
purchased on 14/11/2022
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Answer from Bonbonrama
Hello,
Thank you for taking the time to share your feedback.
We are glad that the ordering process and processing time met your expectations .
However, we are sincerely sorry for the delivery conditions you encountered. Finding your package left on the steps of the store, without prior contact and on a closing day, is absolutely unacceptable, and we completely understand your dissatisfaction.
Unfortunately, once the package is handed over to the carrier, we do not have control over their organization or professionalism, but please be assured that we will escalate this situation to the relevant carrier.
For future orders, please do not hesitate to inform us of your closing days, so that we can specify this in the instructions to the carrier or consider a delivery appointment when possible.
Thank you again for your trust, and we hope to see you very soon on Bonbonrama.
Best regards,
The Bonbonrama team
Thank you for taking the time to share your feedback.
We are glad that the ordering process and processing time met your expectations .
However, we are sincerely sorry for the delivery conditions you encountered. Finding your package left on the steps of the store, without prior contact and on a closing day, is absolutely unacceptable, and we completely understand your dissatisfaction.
Unfortunately, once the package is handed over to the carrier, we do not have control over their organization or professionalism, but please be assured that we will escalate this situation to the relevant carrier.
For future orders, please do not hesitate to inform us of your closing days, so that we can specify this in the instructions to the carrier or consider a delivery appointment when possible.
Thank you again for your trust, and we hope to see you very soon on Bonbonrama.
Best regards,
The Bonbonrama team
5
/5
★★★★★
More than 3 years with them ... always at the top
Acheteur Vérifié
purchased on 09/11/2022
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2
/5
★★☆☆☆
PERFECT
Acheteur Vérifié
purchased on 04/11/2022
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Answer from Bonbonrama
Thanks for your review... and really sorry I wasn't more than perfect! We were hoping for at least an average :p
5
/5
★★★★★
Thank you for the fast delivery and awsome candies!!
Acheteur Vérifié
purchased on 08/11/2022
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5
/5
★★★★★
Very responsive order service . Attractive prices. Top packaging, good delivery tracking. All perfect , I recommend .
Acheteur Vérifié
purchased on 08/11/2022
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5
/5
★★★★★
Perfect, I recommend
Acheteur Vérifié
purchased on 31/10/2022
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5
/5
★★★★★
Fine
Acheteur Vérifié
purchased on 06/11/2022
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