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W
Rating: 5 out of 5
Satisfied
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Customer reviews of Bonbonrama
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews
Summary of reviews
Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.
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E
Rating: 5 out of 5
Fast delivery, very few shortages on the site, good site
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N
Rating: 5 out of 5
100% satisfied
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P
Rating: 5 out of 5
Perfect delivery
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Q
Rating: 5 out of 5
Order well received, and quite fast thank you
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Perfect! Fast shipping and good prices.
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V
Rating: 5 out of 5
Always great packaging never had any problems with orders
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M
Rating: 5 out of 5
For my 1st order I'm really happy, and very fast. Thank you
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M
Rating: 4 out of 5
Great customer service and affordable prices
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F
Rating: 5 out of 5
Satisfeita
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D
Rating: 5 out of 5
price and delivery, nothing to say, I recommend
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M
Rating: 5 out of 5
Fast and careful shipping
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M
Rating: 5 out of 5
Always on top
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B
Rating: 5 out of 5
Fast, affordable!
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F
Rating: 5 out of 5
Fast, efficient, nothing to complain about after more than 30 large orders at Bonbonrama Perfect :)
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J
Rating: 1 out of 5
A bag of sweets with a hole in it and the delivery man didn't contact me... Yet I've been working since 5am in my laboratory 🤣🤣🤣🤣
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Response from Bonbonrama
Hello and thank you for your message!
We are sincerely sorry to hear that one of your candy bags arrived punctured, and that the delivery person did not contact you despite your presence... Unfortunately, we are not the carrier and do not have control over the professionalism of certain delivery personnel, but we completely understand your dissatisfaction.
Rest assured that we will escalate this situation to the relevant carrier so that it does not happen again.
Hoping that the rest of your order has still brought you satisfaction — and that we will have the pleasure of seeing you again very soon on our site for a new order!
Best regards,
The Bonbonrama team
We are sincerely sorry to hear that one of your candy bags arrived punctured, and that the delivery person did not contact you despite your presence... Unfortunately, we are not the carrier and do not have control over the professionalism of certain delivery personnel, but we completely understand your dissatisfaction.
Rest assured that we will escalate this situation to the relevant carrier so that it does not happen again.
Hoping that the rest of your order has still brought you satisfaction — and that we will have the pleasure of seeing you again very soon on our site for a new order!
Best regards,
The Bonbonrama team
S
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Fast order the only problem is that the package tracking we never know when we are delivered s is a shame
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M
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
2nd order placed and not disappointed. Fast delivery and well packaged.
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H
Rating: 5 out of 5
Very good contact. Very professional and responsive. We are very satisfied.
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S
Rating: 5 out of 5
Serious company with fast order processing, which is very important for us as a retailer.
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F
Rating: 5 out of 5
Fast and reliable shipping
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A
Rating: 5 out of 5
Super supplier as usual
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F
Rating: 5 out of 5
Fast delivery of orders, ahead of schedule. What more could you ask for?
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N
Rating: 5 out of 5
perfect
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J
Rating: 5 out of 5
Top very fast
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A
Rating: 5 out of 5
Very good
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K
Rating: 3 out of 5
Order tracking not totally clear, too bad
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Response from Bonbonrama
Hello,
Thank you for your feedback!
We are sorry that the order tracking was not as clear as you would have liked. Unfortunately, some carriers do not always update the information in real-time, which can create confusion.
Please do not hesitate to call us during your next order: we will be happy to provide you with real-time updates on your delivery and assist you as best as we can.
Thank you again for your trust, and we look forward to seeing you soon on our site 🍬
Best regards,
The Bonbonrama team
Thank you for your feedback!
We are sorry that the order tracking was not as clear as you would have liked. Unfortunately, some carriers do not always update the information in real-time, which can create confusion.
Please do not hesitate to call us during your next order: we will be happy to provide you with real-time updates on your delivery and assist you as best as we can.
Thank you again for your trust, and we look forward to seeing you soon on our site 🍬
Best regards,
The Bonbonrama team
O
Rating: 5 out of 5
Very fast shipping
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B
Rating: 5 out of 5
Perfect, just as I expected
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L
Rating: 5 out of 5
Excellent reception, fast and impeccable delivery
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B
Rating: 5 out of 5
well
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T
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
Nickel nothing to say thank you for the speed
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M
Rating: 5 out of 5
Very satisfied but if possible to review the transport at least free from300€ at least otherwise overall very good
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P
Rating: 5 out of 5
2nd order. Package undamaged and products well protected inside.
Fast delivery.
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Fast delivery.
A
Rating: 5 out of 5
Hello, very satisfied and so are my customers
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C
Rating: 5 out of 5
ALL CLEAR.
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