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F
Rating: 5 out of 5
Simply perfect. Products as pictured and fast delivery. I recommend it.
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Customer reviews of Bonbonrama
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews
Summary of reviews
Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.
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S
Rating: 5 out of 5
Hello, very well packaged arrive quickly. Everything is perfect.
Merci a vous
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Merci a vous
C
Rating: 5 out of 5
Fast and efficient, I recommend it;
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J
Rating: 5 out of 5
Excellent job
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A
Rating: 5 out of 5
Very fast and well packaged
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D
Rating: 5 out of 5
loyal customer - wide range of products at competitive prices - fast, reliable delivery.
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Y
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Perfect, as always!
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A
Rating: 5 out of 5
Perfect, as always!
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B
Rating: 5 out of 5
Super, order easy to place, well packaged, excellent tracking, fast delivery. Top notch
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T
Rating: 5 out of 5
very good grossite i highly recommend
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J
Rating: 5 out of 5
Satisfied
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P
Rating: 5 out of 5
Fast delivery, accurate products. Very good.
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A
Rating: 5 out of 5
Perfect.
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C
Rating: 5 out of 5
Perfect customer service and fast delivery!
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J
Rating: 2 out of 5
Boxes completely smashed inside the cartons, always late delivery. Received an e-mail for delivery on such and such a day and received it the next day without being informed....
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Response from Bonbonrama
Hello Julien, Thank you for sharing your review. We're sorry to hear that you encountered problems with your delivery. We would like to stress that our customer service is available to help you Monday to Friday, 9am to 5pm, by email and telephone. Unfortunately, we did not hear from you regarding this problematic delivery. We would have been delighted to assist you and resolve this situation as quickly as possible.
G
Rating: 5 out of 5
Always very satisfied! Very fast shipping, quality products, choice of items, really great!
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S
Rating: 3 out of 5
It's a pity that free shipping is so random and not really accessible!
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A
Rating: 5 out of 5
Plenty of choice and fast, accurate delivery
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J
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
perfecto y rapido
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M
Rating: 5 out of 5
Perfect
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T
Rating: 5 out of 5
Easy to use site and good quality delivery.
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P
Rating: 5 out of 5
Order placed on a Saturday evening and received on Tuesday morning. Very nice.
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X
Rating: 1 out of 5
Delivery to the wrong address Products delivered that do not correspond to our order
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V
Rating: 5 out of 5
Speed and professionalism. I adhere
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S
Rating: 5 out of 5
Always delivered on time, sweets in perfect condition.
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X
Rating: 3 out of 5
Unfortunately pallet on sidewalk independent of your company I understand but still
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Response from Bonbonrama
Hello Xavier,
Thank you for your feedback and for your understanding regarding the delivery.
We are sincerely sorry that your pallet was left on the sidewalk. Even though this is the responsibility of the carrier, we fully understand that this situation can be uncomfortable, and we take it very seriously.
For future deliveries, we will work together to find a more suitable solution, such as setting up an appointment between you and the carrier, to avoid this type of inconvenience.
Thank you again for your trust, and see you very soon on our site!
Best regards,
The Bonbonrama team
Thank you for your feedback and for your understanding regarding the delivery.
We are sincerely sorry that your pallet was left on the sidewalk. Even though this is the responsibility of the carrier, we fully understand that this situation can be uncomfortable, and we take it very seriously.
For future deliveries, we will work together to find a more suitable solution, such as setting up an appointment between you and the carrier, to avoid this type of inconvenience.
Thank you again for your trust, and see you very soon on our site!
Best regards,
The Bonbonrama team
B
Rating: 5 out of 5
Nickel in every respect
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O
Rating: 4 out of 5
Satisfied and punctual delivery
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J
Rating: 5 out of 5
Perfect
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M
Rating: 4 out of 5
A little too many shortages, but plenty of choice and fast delivery
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M
Rating: 5 out of 5
Always top quality, well packaged and order received in 48 hours.
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S
Rating: 5 out of 5
Nothing to say after several orders at bonbonrama fast delivery and each time very well packaged and protected.
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A
Rating: 5 out of 5
Ses impeccable
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E
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Everything is always perfect with bonbonrama.
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J
Rating: 5 out of 5
I have never been disappointed. They listen to me if there are any concerns. The packaging is perfect.
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R
Rating: 5 out of 5
Always delighted with my orders from bonbonrama. Fast delivery, great welcome and always finds a solution.
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P
Rating: 5 out of 5
fine
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