Latest customer reviews

5 /5

★★★★★

Nickel

Acheteur Vérifié

17/03/2018 at 12h44

purchased on 12/03/2018

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5 /5

★★★★★

Nothing to say, fast delivery, good price, I recommend!

Acheteur Vérifié

17/03/2018 at 12h18

purchased on 06/03/2018

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5 /5

★★★★★

Very good and very fast I love it

Acheteur Vérifié

15/03/2018 at 18h27

purchased on 03/03/2018

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4 /5

★★★★☆

Very responsive, despite an oversight in the order which was quickly rectified.

Acheteur Vérifié

14/03/2018 at 15h37

purchased on 03/03/2018

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5 /5

★★★★★

Very good

Acheteur Vérifié

13/03/2018 at 15h48

purchased on 06/03/2018

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5 /5

★★★★★

T well

Acheteur Vérifié

13/03/2018 at 12h37

purchased on 04/03/2018

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5 /5

★★★★★

Super

Acheteur Vérifié

11/03/2018 at 12h21

purchased on 26/02/2018

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4 /5

★★★★☆

Complies with my request and is fast

Acheteur Vérifié

06/03/2018 at 09h08

purchased on 22/02/2018

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5 /5

★★★★★

Correct order and delivery

Acheteur Vérifié

05/03/2018 at 15h26

purchased on 24/02/2018

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4 /5

★★★★☆

No worries from bonbonrama just the delivery was delayed by the deliveryman .

Acheteur Vérifié

05/03/2018 at 08h05

purchased on 20/02/2018

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5 /5

★★★★★

Fast, trouble-free service

Acheteur Vérifié

03/03/2018 at 14h19

purchased on 18/02/2018

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5 /5

★★★★★

There's nothing to complain about with your way of working: orders are taken quickly, pick-up and delivery are equally quick, and the products are delivered in good condition and on a TV that exceeds all expectations.

Acheteur Vérifié

01/03/2018 at 21h22

purchased on 27/02/2018

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5 /5

★★★★★

Very efficient Ordering and shipping

Acheteur Vérifié

25/02/2018 at 22h59

purchased on 16/02/2018

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5 /5

★★★★★

Very good very fast

Acheteur Vérifié

25/02/2018 at 19h05

purchased on 20/02/2018

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5 /5

★★★★★

Top!!! Order received on time as expected.

Acheteur Vérifié

20/02/2018 at 15h39

purchased on 16/02/2018

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5 /5

★★★★★

It's perfect, very quickly delivered in a very sympathetic way and very smiling, very attentive, site very easy to use, very clear, without surprise.

Acheteur Vérifié

16/02/2018 at 11h19

purchased on 07/02/2018

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5 /5

★★★★★

Easy ordering and fast delivery.

Acheteur Vérifié

14/02/2018 at 17h45

purchased on 03/02/2018

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4 /5

★★★★☆

Thank you

Acheteur Vérifié

14/02/2018 at 12h16

purchased on 25/01/2018

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5 /5

★★★★★

Very good selection, fast shipping, loyalty points, and interesting special offers.

Acheteur Vérifié

09/02/2018 at 18h58

purchased on 02/02/2018

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5 /5

★★★★★

Very well packaged and delivered very quickly

Acheteur Vérifié

08/02/2018 at 12h39

purchased on 06/02/2018

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5 /5

★★★★★

Everything is perfect

Acheteur Vérifié

06/02/2018 at 08h32

purchased on 26/01/2018

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5 /5

★★★★★

Fast serious I recommend!!!

Acheteur Vérifié

05/02/2018 at 09h08

purchased on 29/01/2018

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5 /5

★★★★★

Lots of choice and fast delivery. Very friendly staff. I highly recommend this wholesaler.

Acheteur Vérifié

03/02/2018 at 13h51

purchased on 30/01/2018

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5 /5

★★★★★

Delivered ahead of schedule and very good value for money.

Acheteur Vérifié

02/02/2018 at 12h28

purchased on 27/01/2018

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5 /5

★★★★★

At the reception 2 packages opened without too much damage. The management immediately sent me a package to compensate me for the damage.

Acheteur Vérifié

30/01/2018 at 17h48

purchased on 23/01/2018

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5 /5

★★★★★

Very good

Acheteur Vérifié

23/01/2018 at 15h45

purchased on 18/01/2018

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3 /5

★★★☆☆

Finds as soon as candy bag is opened and delivery is slow

Acheteur Vérifié

19/01/2018 at 12h38

purchased on 13/01/2018

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Answer from Bonbonrama

22/01/2018

Thank you for your feedback. We're sorry that some packages were opened in transit. We do our utmost to protect our confectionery as much as possible in the boxes. But despite this, the sometimes harsh transport conditions have taken their toll on our protection. But our customer service department is there to deal with this kind of incident, provided, of course, that you report it to us. Perhaps you didn't consider the damage sufficient to take the trouble to report it to us? As far as transport is concerned, GLS guarantees a delivery time of between 1 and 3 days, depending on the area in France. Your order was placed on a Saturday. It therefore left on Monday and arrived on Thursday, i.e. 3 days later. The delivery time is therefore on target, even if we're more used to seeing a 48-hour delivery time for shipments to the north.

4 /5

★★★★☆

Fine, but the pallet arrived in poor condition

Acheteur Vérifié

18/01/2018 at 12h37

purchased on 12/01/2018

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Answer from Bonbonrama

18/01/2018

Thank you for your feedback. We are sorry that the carrier damaged the pallet. In this type of situation, please do not hesitate to call us to report the incident. In your case, our customer service department will contact you to find out whether any goods have been damaged. Next time, don't hesitate to make a reservation on the delivery note, taking a photo of the pallet. Our carrier (Schenker-Joyau) insures the goods transported, and if any sweets are damaged, you will be promptly compensated and suffer no prejudice.

5 /5

★★★★★

Quick handling of my order/ on-time delivery/ complete and well-protected products

Acheteur Vérifié

16/01/2018 at 14h20

purchased on 09/01/2018

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5 /5

★★★★★

Express delivery, quality to match. The only drawback is that delivery is a bit expensive and it's impossible to select a relay point delivery (page bug).

Acheteur Vérifié

16/01/2018 at 12h25

purchased on 10/01/2018

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Answer from Bonbonrama

16/01/2018

Thank you again for your order and your feedback! There are several reasons why we are obliged to charge a delivery fee for orders under 350 euros: our margins are very small, as we offer wholesale prices, and confectionery is a heavy, inexpensive product (3 to 10 euros per kilo). It would be impossible for us to offer these prices and delivery. We offer delivery on orders of 350 euros or more. Other sites charge little for delivery but compensate with higher rates. For Relai colis, the bug has been corrected, but the rate is practically the same, since GLS also transports the parcel to the Relai point.

5 /5

★★★★★

Fine

Acheteur Vérifié

15/01/2018 at 10h14

purchased on 05/01/2018

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5 /5

★★★★★

Perfect!

Acheteur Vérifié

13/01/2018 at 17h27

purchased on 06/01/2018

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5 /5

★★★★★

Fast delivery well packaged products nothing to say + very friendly deliveryman to mention too

Acheteur Vérifié

13/01/2018 at 17h06

purchased on 06/01/2018

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5 /5

★★★★★

Very good and responsive

Acheteur Vérifié

12/01/2018 at 08h22

purchased on 27/12/2017

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4 /5

★★★★☆

Very good site, excellent products. However, my parcel was delivered to my neighbor's house without telling me. I had to call the delivery service.

Acheteur Vérifié

11/01/2018 at 13h15

purchased on 25/12/2017

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Answer from Bonbonrama

11/01/2018

Thank you for your review and your compliments! Sorry for the small delivery problem. We use a service provider called GLS to deliver the parcels and out of the thousand or so delivery drivers who work for them (or for other transport companies for that matter!), some are not as reliable as others. For your convenience, we've opted for the Flex Delivery service, which alerts you by e-mail to the day and time of delivery, and lets you change them at your convenience. And to give the delivery driver the best possible chance of finding you, we've included your cell phone number... Despite our best efforts, sometimes that's not enough... So we're going to report this incident to our service provider. Thank you in any case for taking the necessary steps to find your parcel!

5 /5

★★★★★

Perfect

Acheteur Vérifié

11/01/2018 at 12h22

purchased on 08/01/2018

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5 /5

★★★★★

Good responsiveness.

Acheteur Vérifié

10/01/2018 at 14h08

purchased on 28/12/2017

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5 /5

★★★★★

Fast delivery. Package well packed. Satisfied.

Acheteur Vérifié

28/12/2017 at 10h47

purchased on 12/12/2017

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4 /5

★★★★☆

Clear, simple site, easy to access.

Acheteur Vérifié

11/12/2017 at 07h14

purchased on 05/12/2017

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5 /5

★★★★★

Very fast and attractive prices

Acheteur Vérifié

11/12/2017 at 00h38

purchased on 05/12/2017

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Company name	Bonbonrama.com
Address	173 Avenue de la Sarriette 13600 La Ciotat
Phone	0469966336
Email	[email protected]
Company number	808 519 722 00033
Website	https://www.bonbonrama.com/