/10
★★★★★
based on 2689 reviews published
★★★★★
based on 2689 reviews published
Latest customer reviews
4
/5
★★★★☆
Order collected with an open candy packet
Acheteur Vérifié
purchased on 02/01/2019
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Answer from Bonbonrama
Hello and thank you for your feedback. We are very sorry about this incident. We do our best to protect our confectionery as much as possible, but sometimes the thoughtlessness of some delivery drivers gets the better of our protections. If the goods are inedible or unmarketable, simply call us and notify our customer service department on 04 69 96 63 36. It's always a good idea for us to know which bag has been opened, so that we can take greater precautions on future shipments of this product. What's more, we can offer you a compensation solution if any merchandise is lost.
4
/5
★★★★☆
The site is good and I recommend it
Acheteur Vérifié
purchased on 29/12/2018
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5
/5
★★★★★
Efficient and competent
Acheteur Vérifié
purchased on 26/12/2018
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5
/5
★★★★★
Fast and efficient
Acheteur Vérifié
purchased on 20/12/2018
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5
/5
★★★★★
Order delivered in 48 h; perfectly sealed, bravo and thank you
Acheteur Vérifié
purchased on 15/12/2018
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5
/5
★★★★★
I discovered bonbonrama, the site is very good too hard to resist for gourmands. I placed an order because of the very attractive prices, and the people I spoke to on the phone were very efficient and friendly. Order placed on Tuesday before 11 a.m. Delivered on Tuesday 21 at 3 p.m. IT'S TOPPPP BRAVO TO ALL !!!!!!!!!!
Acheteur Vérifié
purchased on 20/12/2018
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5
/5
★★★★★
Very professional!
Acheteur Vérifié
purchased on 06/12/2018
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5
/5
★★★★★
Very satisfied, no problems to report
Acheteur Vérifié
purchased on 04/12/2018
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4
/5
★★★★☆
Fast and pleasant contact
Acheteur Vérifié
purchased on 04/12/2018
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5
/5
★★★★★
Perfect as always
Acheteur Vérifié
purchased on 02/12/2018
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5
/5
★★★★★
Exceptional response to the urgency of my order
Acheteur Vérifié
purchased on 06/12/2018
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5
/5
★★★★★
Nickel fast all good
Acheteur Vérifié
purchased on 05/12/2018
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5
/5
★★★★★
If very well.. With promo..
Acheteur Vérifié
purchased on 29/11/2018
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5
/5
★★★★★
Good delivery time and careful packaging
Acheteur Vérifié
purchased on 30/11/2018
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4
/5
★★★★☆
There wouldn't be any road problems, there would be 5 stars; thank you for these products which will attract my customers.
Acheteur Vérifié
purchased on 27/11/2018
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5
/5
★★★★★
Good value for money
Acheteur Vérifié
purchased on 27/11/2018
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5
/5
★★★★★
Perfect!
Acheteur Vérifié
purchased on 28/11/2018
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5
/5
★★★★★
Everything perfect, many thanks
Acheteur Vérifié
purchased on 21/11/2018
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3
/5
★★★☆☆
I have received the goods ordered but 5 out of 7 tins of caramel fudge were broken in the box. I would like to check with the delivery company or pack the parcels more correctly.
Acheteur Vérifié
purchased on 26/11/2018
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Answer from Bonbonrama
Hello and thank you for your feedback. As you may have noticed, we do our best to protect our confectionery as much as possible, especially those with fragile packaging. But sometimes, in spite of our best efforts, shocks get the better of our protection. As for the fudge boxes, in view of your case, we're thinking of discontinuing parcel delivery. In any case, don't hesitate to contact us when this kind of situation arises. Our customer service team can be reached by telephone on 04 69 96 63 36. They'll be in touch with you shortly.
5
/5
★★★★★
Very fast delivery Nice team Eyes closed
Acheteur Vérifié
purchased on 26/11/2018
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5
/5
★★★★★
Very very good, conscientious, responsive and very careful packaging. Recommend without hesitation.
Acheteur Vérifié
purchased on 19/11/2018
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5
/5
★★★★★
Professional, efficient and very competitive.
Acheteur Vérifié
purchased on 23/11/2018
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5
/5
★★★★★
Very good service, attractive prices, I highly recommend this site.
Acheteur Vérifié
purchased on 20/11/2018
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3
/5
★★★☆☆
Bonbonrama does its utmost to protect its deliveries by over-wrapping them in cardboard, which in my opinion is a deplorable source of pollution given the quantity of plastic stickers used for 1 single customer! This is all the more true given that the products inside were no better protected, as I still had 2 bags ripped open, and 1 opened, which seems enormous to me (unverifiable upon arrival of the parcel, which seemed to be in good condition). Could you at least reconsider the tights and use scotch tape and paper shock absorbers? It works very well and you'll make a considerable saving! Otherwise, delivery is impeccable and processing times normal.
Acheteur Vérifié
purchased on 19/11/2018
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Answer from Bonbonrama
Hello and thank you for sharing your opinion. Indeed, we do our utmost to protect our products because, as you may unfortunately have realized, transport conditions are sometimes very harsh for our parcels. We're sorry about your open bags. If the goods are unfit for consumption or resale because of their torn packaging, please do not hesitate to contact us to find a solution. In response to your interesting comments, we have already tested paper protections and they were not effective. The cardboard boxes we use to compartmentalize our parcels are recycled cardboard boxes in which manufacturers ship their products to us. We recycle! As for the scotch tape, even paper scotch tape contains solvents. To close the cartons, which often weigh more than 20 kg, we haven't found anything better yet. But we're sensitive to the need to preserve our planet, and we're listening to your comments. We will be attentive to the most ecological packaging solutions if they enable us to remain competitive and efficient.
5
/5
★★★★★
La Delicious thanks Bonbonrama for its speedy delivery and variety of products.
Acheteur Vérifié
purchased on 17/11/2018
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5
/5
★★★★★
I am satisfied and will continue to order
Acheteur Vérifié
purchased on 19/11/2018
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4
/5
★★★★☆
Good site, wide choice of products, small downside a minimum to make an order
Acheteur Vérifié
purchased on 17/11/2018
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5
/5
★★★★★
Very good candy and no breakage
Acheteur Vérifié
purchased on 14/11/2018
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4
/5
★★★★☆
Products match well
Acheteur Vérifié
purchased on 13/11/2018
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4
/5
★★★★☆
Very good fast delivery
Acheteur Vérifié
purchased on 16/11/2018
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