/10
★★★★★
based on 2696 reviews published
★★★★★
based on 2696 reviews published
Latest customer reviews
3
/5
★★★☆☆
Bonbonrama does its utmost to protect its deliveries by over-wrapping them in cardboard, which in my opinion is a deplorable source of pollution given the quantity of plastic stickers used for 1 single customer! This is all the more true given that the products inside were no better protected, as I still had 2 bags ripped open, and 1 opened, which seems enormous to me (unverifiable upon arrival of the parcel, which seemed to be in good condition). Could you at least reconsider the tights and use scotch tape and paper shock absorbers? It works very well and you'll make a considerable saving! Otherwise, delivery is impeccable and processing times normal.
Acheteur Vérifié
purchased on 19/11/2018
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Answer from Bonbonrama
Hello and thank you for sharing your opinion. Indeed, we do our utmost to protect our products because, as you may unfortunately have realized, transport conditions are sometimes very harsh for our parcels. We're sorry about your open bags. If the goods are unfit for consumption or resale because of their torn packaging, please do not hesitate to contact us to find a solution. In response to your interesting comments, we have already tested paper protections and they were not effective. The cardboard boxes we use to compartmentalize our parcels are recycled cardboard boxes in which manufacturers ship their products to us. We recycle! As for the scotch tape, even paper scotch tape contains solvents. To close the cartons, which often weigh more than 20 kg, we haven't found anything better yet. But we're sensitive to the need to preserve our planet, and we're listening to your comments. We will be attentive to the most ecological packaging solutions if they enable us to remain competitive and efficient.
5
/5
★★★★★
La Delicious thanks Bonbonrama for its speedy delivery and variety of products.
Acheteur Vérifié
purchased on 17/11/2018
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5
/5
★★★★★
I am satisfied and will continue to order
Acheteur Vérifié
purchased on 19/11/2018
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4
/5
★★★★☆
Good site, wide choice of products, small downside a minimum to make an order
Acheteur Vérifié
purchased on 17/11/2018
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5
/5
★★★★★
Very good candy and no breakage
Acheteur Vérifié
purchased on 14/11/2018
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4
/5
★★★★☆
Products match well
Acheteur Vérifié
purchased on 13/11/2018
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4
/5
★★★★☆
Very good fast delivery
Acheteur Vérifié
purchased on 16/11/2018
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5
/5
★★★★★
Fast, very well packed
Acheteur Vérifié
purchased on 09/11/2018
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5
/5
★★★★★
You have time to choose and it's very well explained
Acheteur Vérifié
purchased on 31/10/2018
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5
/5
★★★★★
I'm very satisfied with my 1st order, top packaging and very neat.
Acheteur Vérifié
purchased on 06/11/2018
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3
/5
★★★☆☆
3 times a broken can or an open bag
Acheteur Vérifié
purchased on 04/11/2018
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Answer from Bonbonrama
We apologize for the 3 packages that opened or broke in transit. As you may have noticed from the many orders you have placed with us, we take great care in packing our goods, but despite this, the sometimes brutal conditions in which they are handled can still break our protection. In such cases, please let us know so that we can find a solution if any merchandise is lost, and above all, so that we can provide even better protection next time for products with sensitive packaging.
5
/5
★★★★★
Top-notch delivery service
Acheteur Vérifié
purchased on 02/11/2018
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4
/5
★★★★☆
Not bad at all
Acheteur Vérifié
purchased on 03/11/2018
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5
/5
★★★★★
Very professional and fast delivery.
Acheteur Vérifié
purchased on 26/10/2018
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5
/5
★★★★★
Fast and reliable
Acheteur Vérifié
purchased on 28/10/2018
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5
/5
★★★★★
Nothing to say, order conformed and received in 24h! Perfect for me.
Acheteur Vérifié
purchased on 28/10/2018
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5
/5
★★★★★
I recommend it
Acheteur Vérifié
purchased on 18/10/2018
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5
/5
★★★★★
Responsive and professional Correct packaging Supplier to recommend
Acheteur Vérifié
purchased on 11/10/2018
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5
/5
★★★★★
Received quickly very good exchange I recommend.
Acheteur Vérifié
purchased on 20/10/2018
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5
/5
★★★★★
Easy ordering and perfect delivery service
Acheteur Vérifié
purchased on 16/10/2018
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5
/5
★★★★★
Products conform, the nougatine is very good. Very good site. I recommend
Acheteur Vérifié
purchased on 05/10/2018
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5
/5
★★★★★
Very good large selection of sweets good quality reasonable price very fast delivery I am very happy thank you
Acheteur Vérifié
purchased on 15/10/2018
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5
/5
★★★★★
Very serious company, top packaging! Nothing to say except recommend them!
Acheteur Vérifié
purchased on 13/10/2018
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5
/5
★★★★★
Impeccable
Acheteur Vérifié
purchased on 05/10/2018
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4
/5
★★★★☆
Excellent sweets, very fast delivery. The missing star is because you forgot a good part of my postal address, so I had to go to the GLS warehouse to pick up my parcel...
Acheteur Vérifié
purchased on 12/10/2018
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Answer from Bonbonrama
Hello and thank you for your opinion and comment. We apologize again for this inconvenience. Our preparer did not transcribe the complete address. As you immediately informed us, as you were able to follow the shipment step by step thanks to our FLEX DELIVERY solution, we were able to modify and add the missing information. Well, in the end it was useless as you preferred to go to the GLS depot rather than wait another 24 hours. Please note that you can also change the delivery address or day yourself, thanks to the link we send you as soon as the parcel leaves our warehouses.
5
/5
★★★★★
Great!
Acheteur Vérifié
purchased on 08/10/2018
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5
/5
★★★★★
Very good site with good products fast delivery
Acheteur Vérifié
purchased on 03/10/2018
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5
/5
★★★★★
Reliable website, fast delivery and order received as described.
Acheteur Vérifié
purchased on 28/09/2018
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5
/5
★★★★★
Excellent site and very fast delivery!
Acheteur Vérifié
purchased on 03/10/2018
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3
/5
★★★☆☆
I did not receive all my order
Acheteur Vérifié
purchased on 07/10/2018
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Answer from Bonbonrama
Hello. We're sorry that your order is missing an item. However, if you notice an error during the preparation of your order (or any other problem related to it), please contact us by e-mail or telephone. We'll get back to you and try to find a solution. But if we're not informed, there's not much we can do to try and put things right.