/10
★★★★★
based on 2688 reviews published
★★★★★
based on 2688 reviews published
Latest customer reviews
5
/5
★★★★★
After 3 orders from bonbonrama, I'm still extremely satisfied: top products, great prices, fast delivery and more than satisfactory packaging. As a professional, I can say that this kind of service is becoming rare these days!
Acheteur Vérifié
purchased on 05/09/2018
Translated review
4
/5
★★★★☆
Fast, efficient, well packaged, corresponds to our expectations. The only downside is that the prices are exclusive of VAT, so we don't really know the price until the end of the order...
Acheteur Vérifié
purchased on 02/09/2018
Translated review
5
/5
★★★★★
A site with excellent customer service!!!!
Acheteur Vérifié
purchased on 05/09/2018
Translated review
5
/5
★★★★★
Very good follow-up and very good help on the phone! Thank you for the gifts for the first order.
Acheteur Vérifié
purchased on 05/09/2018
Translated review
4
/5
★★★★☆
Very happy as with every order, very good sweets!
Acheteur Vérifié
purchased on 03/09/2018
Translated review
5
/5
★★★★★
SUPER
Acheteur Vérifié
purchased on 09/09/2018
Translated review
5
/5
★★★★★
Perfect and very fast 🙂
Acheteur Vérifié
purchased on 04/09/2018
Translated review
5
/5
★★★★★
Ras. Very fast
Acheteur Vérifié
purchased on 04/09/2018
Translated review
5
/5
★★★★★
Fast
Acheteur Vérifié
purchased on 29/08/2018
Translated review
5
/5
★★★★★
Fast, very well packaged and attractively priced.
Acheteur Vérifié
purchased on 30/08/2018
Translated review
5
/5
★★★★★
Fast, accommodating, very professional
Acheteur Vérifié
purchased on 29/08/2018
Translated review
5
/5
★★★★★
Serious company,fast delivery
Acheteur Vérifié
purchased on 20/08/2018
Translated review
5
/5
★★★★★
Super site! Well-packaged products, top-notch sales service, super-fast delivery and, above all, very good prices compared with my traditional suppliers.
Acheteur Vérifié
purchased on 23/08/2018
Translated review
3
/5
★★★☆☆
Wide selection. Fast delivery. One plexi box sent cracked but partly compensated, one parcel of marshmallow mushrooms received open.
Acheteur Vérifié
purchased on 18/08/2018
Translated review
Answer from Bonbonrama
We apologize for the cracked display stand, which has been compensated. We try to protect as much as possible the items we ship by GLS. But sometimes, the treatment received by some boxes is such that our protections are not enough. We'll try to add more protection for our next Plexiglas display shipments. Or maybe we'll just ship them on pallets.
As for the open mushroom package, we could have the same explanation, but we didn't charge for it on your order. Either you didn't buy them from us, or the preparer made a mistake and you got them for free.
As for the open mushroom package, we could have the same explanation, but we didn't charge for it on your order. Either you didn't buy them from us, or the preparer made a mistake and you got them for free.
5
/5
★★★★★
Everything was perfect thank you
Acheteur Vérifié
purchased on 16/08/2018
Translated review
5
/5
★★★★★
Easy site, attractive price and perfectly packaged parcels. I'm very happy and I'll recommend it with my eyes closed! Thank you
Acheteur Vérifié
purchased on 13/08/2018
Translated review
5
/5
★★★★★
Super fast delivery thank you very much
Acheteur Vérifié
purchased on 11/08/2018
Translated review
3
/5
★★★☆☆
The boxes were collapsed The 3 kg container should be much stronger as the miniatures were scattered throughout the package
Acheteur Vérifié
purchased on 10/08/2018
Translated review
Answer from Bonbonrama
Hello and thank you for letting us know about this problem. These mini chocolates are packaged and sold in a plastic box. We cannot modify this packaging as it is the manufacturer's choice. We're sorry about this. However, we can try to protect them even better next time. If you have products that are unsaleable or consumable, please contact our customer service department on 04 69 96 63 36.
5
/5
★★★★★
Compliant with requirements
Acheteur Vérifié
purchased on 13/08/2018
Translated review
3
/5
★★★☆☆
Hello, I have some packages of sweets that have been opened at the bottom of the boxes.
Acheteur Vérifié
purchased on 11/08/2018
Translated review
Answer from Bonbonrama
Hello, Sorry for the inconvenience. As you may have noticed when you opened our boxes, we go to great lengths to protect our products. And we're ready to redouble our efforts to ensure that our orders arrive in perfect condition 100% of the time. But sometimes, with the shocks these packages receive, it's the manufacturers' packaging that tears or cracks at the welds. In the event of such problems, please contact customer service on 04 69 96 63 36 or by e-mail at [email protected].
5
/5
★★★★★
As usual, good availability, correct price, good delivery time, thank you.
Acheteur Vérifié
purchased on 09/08/2018
Translated review
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 12/08/2018
Translated review
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 15/07/2018
Translated review
5
/5
★★★★★
Very good customer service
Acheteur Vérifié
purchased on 02/08/2018
Translated review
5
/5
★★★★★
Fast delivery at a relay point Despite the heat, only the pack of blackberries and raspberries was a little warm.
Acheteur Vérifié
purchased on 29/07/2018
Translated review
5
/5
★★★★★
Very serious house
Acheteur Vérifié
purchased on 05/08/2018
Translated review
4
/5
★★★★☆
Always satisfied with the service, delivery time, availability... a little less satisfied with the changes in shipping costs. 66€ ttc for half a pallet for Brittany, I find that very expensive. Cdlt
Acheteur Vérifié
purchased on 20/07/2018
Translated review
Answer from Bonbonrama
Thank you for your order and for your confidence in us. We understand that it may seem expensive, but you should know that we only ask for a contribution. The actual cost of transport is much higher. Since we're in the south of France, the pallet crosses the whole country, and the price is indexed to the kilometers covered. Otherwise, for Brittany, we offer transport for orders of 500 euros or more. We look forward to seeing you on our site!
5
/5
★★★★★
Thank you for your seriousness and your availability.
Acheteur Vérifié
purchased on 06/08/2018
Translated review
5
/5
★★★★★
Fast delivery, a good account!
Acheteur Vérifié
purchased on 26/07/2018
Translated review
4
/5
★★★★☆
Hello regarding bonbonrama very good but the carrier does not respect customers for the goods entrusted to him to review Cordially
Acheteur Vérifié
purchased on 23/07/2018
Translated review
Answer from Bonbonrama
Sorry about the damaged cored cables. As we explained to you over the phone, the heat has made this product brittle, and as soon as the carrier mistreats the package, the cables break. To prevent this kind of accident from happening again, we only ship them on pallets during the summer months. We also hope that the solution we have proposed to repair this damage has been acceptable to you.