/10
★★★★★
based on 725 reviews published
★★★★★
based on 725 reviews published
Latest customer reviews
3
/5
★★★☆☆
This seems to be a serious store, but there was one small problem: I received an e-mail proposing a discount and explaining that it would be automatically deducted when validating my basket, but this was not the case. I sent several messages via the site's messaging system without ever receiving a reply.
Genevieve C.
purchased on 14/12/2024
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Answer from boutique-malakoff.fr
Thank you GENEVIEVE for your feedback. We are very sorry that you did not receive your discount when you placed your order on our site. You were simply no longer subscribed to the Newsletter because you had suspended your subscription and now you are giving the site a bad mark for this reason, even though we are not responsible for your choice to unsubscribe.
Kind regards
Kind regards
5
/5
★★★★★
Excellent
Ludovic B.
purchased on 13/12/2024
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Answer from boutique-malakoff.fr
Thank you very much for your excellent feedback on our boutique-malakoff.fr website! We are delighted that you have enjoyed your online shopping experience. Please do not hesitate to contact us if you have any special requirements. We look forward to serving you again.
5
/5
★★★★★
👍
Christine D.
purchased on 12/12/2024
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Answer from boutique-malakoff.fr
Hello Christine,
Thank you for your positive review of our boutique-malakoff.fr website. I am delighted that our service has satisfied you. Do not hesitate to come back to us if you need other products or services.
Best regards,
[Your name]
Thank you for your positive review of our boutique-malakoff.fr website. I am delighted that our service has satisfied you. Do not hesitate to come back to us if you need other products or services.
Best regards,
[Your name]
5
/5
★★★★★
Fast Thank you
Lionel M.
purchased on 14/12/2024
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Answer from boutique-malakoff.fr
Thank you for your positive feedback, Lionel. We are delighted to have met your expectations in terms of speed on our boutique-malakoff.fr website. Please don't hesitate to contact us if you have any further queries, we'll be happy to help. Have a nice day!
5
/5
★★★★★
My parcel arrived very well and in perfect condition. Of course, the chocolates are excellent. Many thanks
Jeannine N.
purchased on 03/12/2024
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Answer from boutique-malakoff.fr
Thank you very much for your positive feedback, it makes us very happy to know that your parcel arrived in good condition and that the chocolates were appreciated. We hope to see you soon on our site! Best regards, the MALAKOFF & Cie team."
5
/5
★★★★★
Fast shipping and quality products
Sébastien K.
purchased on 11/12/2024
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Answer from boutique-malakoff.fr
Thank you for your positive review, Sébastien! We are delighted that you are satisfied with your order on our boutique-malakoff.fr website. We always do our best to ensure fast shipping and quality products for our customers. Thank you again for your 5/5 rating, it means a lot to us. We hope to see you soon on our site!
3
/5
★★★☆☆
Lack of customer service responsiveness
Freddy S.
purchased on 06/12/2024
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Answer from boutique-malakoff.fr
Hello Freddy, thank you for sharing your review of our boutique-malakoff.fr website. We are sorry to hear that you had a bad experience with our customer service. We take your comment into account and will do our best to improve our responsiveness in the future. Thank you for your trust and your 3/5 rating. We look forward to providing you with a better experience in the future. Sincerely, The MALAKOFF & Cie team.
5
/5
★★★★★
Ras
Jean-christophe D.
purchased on 10/12/2024
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Answer from boutique-malakoff.fr
Thank you for your positive review of our site. We are delighted to count you among our satisfied customers. Don't hesitate to come back to us if you have any other needs in terms of products or services.
5
/5
★★★★★
Fast delivery, impeccable packaging
Alessia P.
purchased on 10/12/2024
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Answer from boutique-malakoff.fr
Thank you for your positive review, Alessia. We are delighted that you are satisfied with our delivery service. We make a point of ensuring fast delivery and careful packaging so that our customers can receive their order in the best possible conditions. We hope to see you soon on our boutique-malakoff.fr website. Have a nice day.
5
/5
★★★★★
As always very good, except (!) for the labels on the milk spreads: it's impossible to tell the difference between the plain milk spread and the hazelnut milk spread, at least in the picture. What's more, the chocolate squares are really tiny. Otherwise, I recommend a visit to the Banassac factory. Best regards and happy holidays. AM
Agnes M.
purchased on 08/12/2024
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Answer from boutique-malakoff.fr
Good evening Agnes,
Thank you for your loyalty and trust in our online store. We are delighted to hear that you are satisfied with our products, apart from the labels on the spreads which can be difficult to distinguish, the hazelnut design on the toast does not seem to be sufficient. As for the chocolate squares, they are indeed small, but that's to make them easier to savor! We're a manufacturer, and each of these squares is handled several times before being packaged and delivered to you. We're delighted to count you among our customers and wish you all the best for the holidays too. Yours sincerely, The MALAKOFF & Cie boutique team
Thank you for your loyalty and trust in our online store. We are delighted to hear that you are satisfied with our products, apart from the labels on the spreads which can be difficult to distinguish, the hazelnut design on the toast does not seem to be sufficient. As for the chocolate squares, they are indeed small, but that's to make them easier to savor! We're a manufacturer, and each of these squares is handled several times before being packaged and delivered to you. We're delighted to count you among our customers and wish you all the best for the holidays too. Yours sincerely, The MALAKOFF & Cie boutique team
5
/5
★★★★★
Nickel. Spreads are delicious
Abderrahmane B.
purchased on 06/12/2024
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Answer from boutique-malakoff.fr
Thank you for your positive review, Abderrahmane! We're delighted that you enjoyed our spreads. Don't hesitate to come back to us if you need more details about our products or if you'd like to share other reviews with us. See you soon on boutique-malakoff.fr!
5
/5
★★★★★
Very satisfied with my order, I've rediscovered the taste of yesteryear.
Christiane G.
purchased on 08/12/2024
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Answer from boutique-malakoff.fr
Thank you very much for your positive review, we are delighted that you have rediscovered the taste of yesteryear thanks to our products. We hope to see you soon on our site. Best regards.
5
/5
★★★★★
Perfect!
Valerie L.
purchased on 07/12/2024
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Answer from boutique-malakoff.fr
Thank you for your positive feedback, Valerie. We are delighted that you are satisfied with our online store. Please don't hesitate to let us know if you have any suggestions or needs so that we can continue to offer you the best possible service. We hope to see you soon on boutique-malakoff.fr!
5
/5
★★★★★
Everything was perfect to respect them perfect merchandise . The little extras that made all the difference in the order you are perfect do not change anything the next order will arrive very quickly.
Yann B.
purchased on 07/12/2024
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Answer from boutique-malakoff.fr
Thank you very much Yann for your review and your note. We are delighted to know that you enjoyed your experience on our site and that you are satisfied with your order. We take note of your suggestion and will continue to provide quality service to our customers. We look forward to serving you again soon on boutique-malakoff.fr!
5
/5
★★★★★
Fast, accurate delivery
Philippe C.
purchased on 08/12/2024
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Answer from boutique-malakoff.fr
Thank you very much for your positive feedback, we are delighted that you have appreciated our fast delivery service and are happy with your order. We also thank you for taking the time to leave a review on our site, it helps us to better understand the needs of our customers and constantly improve our service. We hope to see you soon on our boutique-malakoff.fr website. Thank you again for your confidence.
5
/5
★★★★★
I've rediscovered the Malakoff of my childhood: thank you!
Dekerpel Jean-marc M.
purchased on 08/12/2024
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Answer from boutique-malakoff.fr
Thank you very much for your positive feedback on our online store! We're delighted that you've rediscovered the Malakoff taste of your childhood. We look forward to your next orders!
5
/5
★★★★★
Very happy with my well-packaged parcel
Beatrice B.
purchased on 03/12/2024
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Answer from boutique-malakoff.fr
Thank you very much for your positive feedback, Beatrice! We are delighted that you are satisfied with your order and the packaging of your parcel. Don't hesitate to come back to us if you need anything. See you soon on our site!
5
/5
★★★★★
Fast, careful delivery that meets my expectations
Frederique B.
purchased on 08/12/2024
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Answer from boutique-malakoff.fr
Thank you very much for your positive feedback on our site! We are delighted that you appreciated our fast and accurate shipping service. We do our utmost to satisfy our customers and we are happy to see that this is reflected in your experience. Thank you again for your confidence and please do not hesitate to come back to us if we can be of further assistance. Have a nice day!
5
/5
★★★★★
The Malakoffs of my childhood are as good as ever 👏
Monique B.
purchased on 06/12/2024
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Answer from boutique-malakoff.fr
Hello Monique, thank you very much for your positive review of our boutique-malakoff.fr website! We're delighted that our Malakoffs bring back fond memories of your childhood. We're delighted to know that you still appreciate their taste. See you soon on our site!
5
/5
★★★★★
Order confirmed and delivery on time Perfect
Charles E.
purchased on 08/12/2024
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Answer from boutique-malakoff.fr
Hello Charles,
Thank you for your positive feedback on our boutique-malakoff.fr website. We are delighted that your order went smoothly and that you received it on time. Your satisfaction is our priority. We hope to see you soon on our site for a next order. We thank you for your confidence.
Yours faithfully
The MALAKOFF & Cie team
Thank you for your positive feedback on our boutique-malakoff.fr website. We are delighted that your order went smoothly and that you received it on time. Your satisfaction is our priority. We hope to see you soon on our site for a next order. We thank you for your confidence.
Yours faithfully
The MALAKOFF & Cie team
5
/5
★★★★★
Quick and easy online ordering, ApplePay payment option would be interesting.
Jean B.
purchased on 08/12/2024
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Answer from boutique-malakoff.fr
Thank you very much for your positive feedback, Jean! We're glad you enjoyed your shopping experience on our site. We will take into account your suggestion concerning ApplePay to improve our payment method, but this offer does not seem to be available on our bank's module. Thank you again for your trust and your 5/5 rating! We hope to see you soon on boutique-malakoff.fr.
5
/5
★★★★★
Hello, very good product that I know and appreciate.
Orianne J.
purchased on 06/12/2024
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5
/5
★★★★★
Fast delivery in perfect condition
Genevieve P.
purchased on 02/12/2024
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5
/5
★★★★★
The gift of these chocolates is a shock to the eye and the palate, a return to childhood, all very, very well indeed!
Christiane R.
purchased on 03/12/2024
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5
/5
★★★★★
Perfect transaction
Laurence S.
purchased on 01/12/2024
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5
/5
★★★★★
Already my third order and always satisfied with your site, I speak of you to my entourage, I have tasted your spreads and some order you.
Christophe D.
purchased on 04/12/2024
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5
/5
★★★★★
The chocolates are too good
Pascal F.
purchased on 02/12/2024
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3
/5
★★★☆☆
The orange bag had a hole in it when I received the parcel.
Marie K.
purchased on 02/12/2024
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5
/5
★★★★★
PERFECT
Christine B.
purchased on 04/12/2024
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5
/5
★★★★★
Perfect. very good order tracking.
Isabelle D.
purchased on 21/11/2024
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Answer from boutique-malakoff.fr
Thank you very much for your positive feedback, Isabelle! We're delighted that you've enjoyed our service and we'll continue to do everything we can to make your shopping experience on our site a pleasant one. See you soon on boutique-malakoff.fr!