Customer reviews of CARREMENT BELLE

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 641 published reviews

Summary of reviews

The store consistently delivers fast, reliable service with quick processing and on-time shipping, and customers praise careful, personalized packaging that includes handwritten notes and thoughtful samples. They highlight strong product quality across numerous scents, with many customers noting enjoyable aromas, long-lasting hold for some fragrances, and good value for money. The customer service and contact experience stand out, featuring direct communication, personal assistance, and attentive handling of orders, address confirmations, and issues, contributing to a confident overall experience. Overall, shoppers report repeat purchases, strong recommendations, and a sense of trust in the store’s reliability and care.

Reviews 2 and 4 stars

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Melissa D.
Rating: 4 out of 5
following a purchase from 13/08/2025
Perfect
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Jocelyne B.
Rating: 4 out of 5
following a purchase from 11/08/2025
Good.
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Orckia B.
Rating: 4 out of 5
following a purchase from 04/08/2025
Sorry for the repetition. I couldn't edit.
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Sylvie Q.
Rating: 4 out of 5
following a purchase from 18/07/2025
Nice and reliable site
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Corinne P.
Rating: 4 out of 5
following a purchase from 14/07/2025
Very happy with my discovery pack order delivered quickly and with lots of nice attentions! Thank you to the whole team! I will test and place an order when I know which scent suits me best!
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Anne D.
Rating: 4 out of 5
following a purchase from 14/07/2025
Fast delivery Impeccable packaging
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Dominique Y.
Rating: 4 out of 5
following a purchase from 15/07/2025
The advice, exchanges, and delivery were perfect. However, I did not find the fragrance that suits me.
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Yves G.
Rating: 2 out of 5
following a purchase from 30/06/2025
Fragrance that doesn't last
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Response from CARREMENT BELLE
Sorry Yves if our fragrance doesn't suit you, but it would be interesting to try to understand why it doesn't last... on you! If our fragrances didn't last, we would have pulled the curtain a long time ago, but it's good to remember that a fragrance can react, smell, or last differently from one person to another, as the longevity depends a lot on the skin of the person wearing it. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or to opt for a pure perfume that will be even more concentrated and therefore more intense than the eau de parfum. Also be careful of temporary loss of smell caused by allergies or viruses, or a change in cosmetic products in your routine for example. Thank you for having the curiosity to test our fragrances and good luck in your olfactory quest!
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Isabelle W.
Rating: 4 out of 5
following a purchase from 14/06/2025
Package received quickly and I am testing the samples one after the other
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Valerie B.
Rating: 2 out of 5
following a purchase from 02/06/2025
I am disappointed, I bought the kit; no hold. Not even 10 minutes. I don't understand the other reviews
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Response from CARREMENT BELLE
We are also disappointed, Valerie, that you did not find your happiness in our collection! The other reviews are as sincere as yours, and you can imagine that if our perfumes did not last, we would not have existed since 1988. The explanation lies elsewhere... While some fragrances in our collection are made to be rather discreet and confidential (musk or aloe for example), others offer a beautiful trail and long-lasting presence. However, it is important to remember that a perfume can react, smell, or last differently from one person to another, as the longevity depends a lot on the skin of the person wearing it. Do not hesitate to perfume your clothes, on which the scent will last longer, or to opt for a pure perfume that will be even more concentrated and therefore more intense than eau de parfum. Also be careful of temporary loss of smell caused by allergies or viruses, or a change in cosmetic products in your routine for example. Finally, I concede that our samples are equipped with a roll-on that is less practical than a spray for dosing and distributing the perfume. This may also explain this impression of lightness, which could disappear with your bottle as it is equipped with a spray. Thank you for having the curiosity to test our fragrances and good luck in your olfactory quest... Maxime
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Dominique V.
Rating: 4 out of 5
following a purchase from 29/05/2025
In accordance with the description Ras
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Nicole S.
Rating: 4 out of 5
following a purchase from 21/05/2025
Very good idea this discovery offer. It allows you to choose the fragrance that suits you best.
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Caroline R.
Rating: 2 out of 5
following a purchase from 18/05/2025
Service and logistics nothing to complain about, the perfume called Vanilla I don't smell vanilla and it doesn't last .. I was hoping for vanilla. Disappointed Caroline
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Response from CARREMENT BELLE
We are sorry that you did not have an olfactory crush with our perfume Caroline. However, we wanted to confirm that vanilla is indeed the ingredient at the heart of this fragrance: a natural vanilla from Madagascar to be precise. Be careful: as explained on the sheet of this perfume, it is not a solinote, so other ingredients mingle with the vanilla to give it depth (like caramel, almond, or tobacco). This eau de parfum generally offers good longevity, especially thanks to its sweet notes, but it is true that the longevity can vary from person to person (depending on our skin, the cosmetic products used...). Don't hesitate to perfume your clothes or hair, on which the fragrance may last longer than on your skin. We hope you find your happiness with our colleagues, thank you again for having the curiosity to test our perfume! Maxime
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Fanny M.
Rating: 2 out of 5
following a purchase from 14/05/2025
Very disappointed by the perfumes..
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Response from CARREMENT BELLE
We are also disappointed Fanny: unfortunately, the magic doesn't work every time, despite the choice offered by the variety of our collection... It sometimes takes time to find your perfume, but that's what makes the pleasure so intense when you find the right one! We wish you to find your happiness with our colleagues. Thank you again for your curiosity and see you soon perhaps...
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Catherine D.
Rating: 4 out of 5
following a purchase from 16/04/2025
It's a shame that 2 of the 3 samples were broken in the package 📦
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Response from CARREMENT BELLE
You did well to inform us, Catherine, and we are sorry for this mishap: despite all our precautions and protections, packages can be mishandled during delivery and the samples sometimes suffer the consequences. Please let us know which 2 samples are affected: we will add them to your next order! Thank you for your loyalty and have a great day in Belgium...
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Maria E.
Rating: 4 out of 5
following a purchase from 25/03/2025
I am very satisfied with the product (Ippi Patchouli) and the distribution service. Not so much with the continuous price increase.
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Melanie A.
Rating: 4 out of 5
following a purchase from 10/03/2025
I received my parcel quickly, well packaged. A little attention with the tattoo and the little hand-written note that makes me happy. I liked some of the fragrances in the discovery box, but patchouli wasn't present enough for my taste. Nice little pouch with a very nice, well-organized delivery. I can't decide on a future purchase. Thanks again
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Emmanuel C.
Rating: 4 out of 5
following a purchase from 02/03/2025
To buy perfume only. Accessories are expensive and of poor quality. Only there to complete the order and avoid paying shipping costs.
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Response from CARREMENT BELLE
We will see the glass half full and be satisfied that you liked your perfume ïōdé Emmanuel. We are sorry if our pouch does not suit you, but your words are harsh and your opinion very blunt knowing that the price, photos, and features (material, dimensions) of our pouch are clearly indicated on the site. Have a nice day and see you soon... Maxime
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Nathalie S.
Rating: 4 out of 5
following a purchase from 27/02/2025
Delighted with my purchase, neat presentation.
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Annick C.
Rating: 4 out of 5
following a purchase from 08/02/2025
Reminds me of my youth very well
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Elisabeth D.
Rating: 4 out of 5
following a purchase from 05/02/2025
Very responsive and helpful chat before comma. A lot of good will to do the best. Fast delivery. Unfortunately the Patchouli I was looking for was not in the samples I received. Thank you for all your help. Sorry
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Virginie H.
Rating: 2 out of 5
following a purchase from 02/02/2025
A little disappointed with the fragrance
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Response from CARREMENT BELLE
So are we, Virginie: we'd love our perfumes to please every time, but this quest is what makes the relationship with our perfume unique when we've found the right one! We hope you've enjoyed the quality of our service, with your parcel dispatched promptly and the little touches that went into it... Don't hesitate to order our Discovery Pack if you think you'd like to try another fragrance from our collection, otherwise good luck and see you again sometime!
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Mireille C.
Rating: 4 out of 5
following a purchase from 30/01/2025
Beautiful presentation, good reception even if I don't like the scents too much, too strong...
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Cathy M.
Rating: 4 out of 5
following a purchase from 26/01/2025
Fine
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Sylvie G.
Rating: 4 out of 5
following a purchase from 21/01/2025
Hello very nice range of perfume all smelling very good a little disappointed because on me they do not hold
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Response from CARREMENT BELLE
Thank you Sylvie for this lovely compliment, and I'm sorry if it doesn't hold up on your skin. You've put your finger on a concern that we unfortunately can't control, because while some fragrances in our collection are designed to be rather discreet and confidential (musk or alõ, for example), others offer a beautiful sillage and a long afterglow. However, it's important to remember that a fragrance can react, smell or hold up differently from one person to another, as the way it holds up depends very much on the wearer's skin. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Beware, too, of temporary loss of smell caused by allergies or viruses, or a change of cosmetic product in your routine, for example. Finally, I concede that our samples come with an ear touch, which is less practical than a spray bottle for dosing and distributing the fragrance. This may also explain the impression of lightness, which could disappear with your bottle, which is fitted with a spray bottle. Thank you for your curiosity in testing our fragrances, and good luck in your olfactory quest!
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Corinne D.
Rating: 4 out of 5
following a purchase from 07/01/2025
Too bad it won't last long
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Response from CARREMENT BELLE
We can never guarantee how long a Corinne perfume will last, as it depends very much on the wearer's skin. If an eau de parfum from our collection doesn't last long enough on you, don't hesitate to try its pur parfum version, which is even more concentrated in raw materials (and therefore even more intense) and should last longer on your skin!
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Nadine D.
Rating: 4 out of 5
following a purchase from 19/12/2024
Very good, very fast, top quality thank you
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Nadège B.
Rating: 4 out of 5
following a purchase from 22/12/2024
Your terms and conditions state that 3 samples are enclosed with every order, but I haven't received any 😔
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Response from CARREMENT BELLE
This is normal, Nadège, because your order contained our Discovery Pack, which already contains samples of all our eaux de parfum and is reimbursed via the 15€ voucher you received (valid for 30 days and only sent after the first purchase of the Discovery Pack). If you order again in the future, and don't order the Discovery Pack, you'll see that you can choose the 3 free samples directly in the basket before finalizing your order! Sorry for the misunderstanding, I hope you enjoyed your fragrance, found some nuggets in our sample box and appreciated the free pouch... Happy New Year and see you soon! Maxime
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Véronique L.
Rating: 2 out of 5
following a purchase from 15/12/2024
Hello Delivery impeccable presentation nickel On the other hand disappointed perfume (not enough patchouli ..too sweet (I'm sorry all the excuses) I should have tested before Cordially Happy Holidays 🎄😀 Véronique
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Response from CARREMENT BELLE
Thank you Véronique for taking the time to write us these kind words about the quality of our service, and I'm sorry our perfume didn't meet your expectations! It contains over 40% natural patchouli from Indonesia, but also other ingredients that make it so unique! Not to be confused with patchouli essential oil, for example... Next time, consider the Discovery Pack, which allows you to try out the whole collection before taking the plunge. Happy Holidays and see you soon I hope! Maxime
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Letizia C.
Rating: 4 out of 5
following a purchase from 01/12/2024
Consegna a buon fine, molti giorni di attesa rispetto ad altri corrieri, 8 giorni
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Valérie G.
Rating: 4 out of 5
following a purchase from 16/11/2024
Order smoothly and quickly, parcel prepared with great care, little handwritten and personalized note, great! I ordered the samples to make a choice and I think the 15€ discount on the next order is a great idea. Unfortunately, having taken the time to try all the samples several times and over several days, I didn't like any of the fragrances...
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Brigitte L.
Rating: 4 out of 5
following a purchase from 20/11/2024
Good product and fast delivery
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Pascale C.
Rating: 4 out of 5
following a purchase from 18/11/2024
Super presentation of the package! Plus samples!
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Philippe J.
Rating: 4 out of 5
following a purchase from 09/11/2024
the perfume I've been looking for for years, just ordered and received, fast service.
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Steffy C.
Rating: 4 out of 5
following a purchase from 06/11/2024
Some of them are very nice juices! Too bad the bottle has a tigette instead of a spray.
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Faye T.
Rating: 4 out of 5
following a purchase from 08/09/2024
I absolutely love the scent but unfortunately it doesn’t seem to last, I can’t smell it after a couple of hours. When I sprayed it on a tested stick it seemed to last all day but I can’t smell it the same on myself.
Response from CARREMENT BELLE
Thank you Faye for your feedback and for giving a chance to our fragrance alõ. This perfume is not designed to be very powerful: its formula contains for instance many citrus, which are intense but very volatiles by nature. It can last more or less depending on your skin, that's true, but we invite you to perfume your clothes and accessory to enjoy it longer! Have a lovey day in the UK and we hope to perfume you soon!
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Corinne T.
Rating: 4 out of 5
following a purchase from 04/09/2024
Samples received quickly. Still testing, but so far I'm not disappointed with the fragrances.
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Sarah P.
Rating: 4 out of 5
following a purchase from 29/08/2024
Sample kit received promptly in pretty packaging. All I have to do now is find the one that suits me and, above all, find out if they stay on the skin. That's why I didn't give it 5 stars.
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Françoise C.
Rating: 2 out of 5
following a purchase from 25/08/2024
I love this perfume but the fragrance doesn't stay.
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Response from CARREMENT BELLE
Hello Françoise and thank you for your feedback. If our perfumes didn't last, we wouldn't exist any more, but we can hear that it doesn't last long enough on your skin: staying power can vary from one person to another! We'd love to hear what you thought of the quality of our service: from the speedy dispatch of your parcel to the thoughtfulness that went into it. Good luck in your quest for fragrance, and maybe we'll see you again! Maxime
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Pascale D.
Rating: 4 out of 5
following a purchase from 22/08/2024
Fast delivery and very well packaged...BRAVO!
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