Customer reviews of CARREMENT BELLE

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9,6 /10
Overall rating: 9,6 out of 10
Based on 2 557 published reviews

Summary of reviews

The online store CARREMENT BELLE is highly praised for its exceptional delivery speed, with many customers noting that they received their orders in just a few days, often less than 48 hours. The careful packaging of products is another recurring theme, as customers appreciate the neat presentation and thoughtful touches, such as handwritten notes and samples included in their orders, which enhance the overall experience.

Reviews 2 and 4 stars

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Jacqueline L.
Rating: 4 out of 5
following a purchase from 14/06/2024
Very satisfied with my order I will certainly make others
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Luisa B.
Rating: 4 out of 5
following a purchase from 30/05/2024
Il profumo ottimo, l’assistenza cliente molto disponibile Non posso dare una buona recensione invece per il corriere Bartolini che ha lasciato il pacco all’ingresso incustodito senza farmi firmare
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Florence N.
Rating: 4 out of 5
following a purchase from 28/05/2024
I received my discovery pack yesterday... So I think we need to review the way the samples are sent. I have 4 that were broken in the envelope. The envelope smelled really good as a result. Apart from that, the idea is good and the remaining samples smell very good too.
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Response from CARREMENT BELLE
What a pleasure to read that you've enjoyed our Florence fragrances - we can't wait to see which one(s) you'll fall for! Sorry to hear, however, that 4 samples arrived broken: despite all our vigilance, parcels are sometimes mishandled during delivery. Let us know which fragrances they are and we'll get back to you to arrange for you to try them out! Have a nice day and see you soon... Maxime
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Marjorie C.
Rating: 4 out of 5
following a purchase from 25/05/2024
Divine scents! Fast delivery, but delivery directly to the letterbox would be a plus.
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Nancy C.
Rating: 4 out of 5
following a purchase from 25/05/2024
Package received on time and as ordered :)
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Aude D.
Rating: 2 out of 5
following a purchase from 06/05/2024
Hello, I ordered the samples in order to choose my new "perfume" and order it. But I have to tell you my disappointment, they don't stay on my skin. Very quickly, I don't feel them anymore (on the wrist if I tested it on the wrist). So I'm really hesitating to order. Am I the only one?
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Response from CARREMENT BELLE
Hello Aude, and thank you for your curiosity and feedback! Far from wanting to convince you at all costs, let's try to provide you with some answers to explain this feeling. We're the first to apologize when the magic between our fragrances and your skin doesn't work, but if our fragrances didn't hold up, we'd have closed the store a long time ago! While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others offer a beautiful trail and long-lasting fragrance. However, it's important to remember that a fragrance can react, smell or hold up differently from one person to another, as the way it holds up depends very much on the wearer's skin. In this case, don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Beware, too, of temporary loss of smell caused by allergies or viruses, for example.
Finally, I concede that our samples come with an ear touch, which is less practical than a spray bottle, which would enable the fragrance to be better dosed and distributed. This may also explain the impression of lightness, which could disappear with your bottle as it is fitted with a spray bottle.
I've just extended your coupon to the end of June if you decide to treat yourself to a bottle. If not, good luck in your quest for fragrance, and I hope to see you soon! Maxime
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Victoria P.
Rating: 4 out of 5
following a purchase from 05/05/2024
2nd order and still very satisfied. Product well packaged, nice attention, good products, and fast delivery. I just got a very different bottle from the photo ... it's also "vanilla" but I don't know if it's the same as the old one, if it's only the packaging that's changed or not ...
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Léa P.
Rating: 4 out of 5
following a purchase from 24/04/2024
The brand deserves to be known! The initiative to make French perfumes is great and the quality is top notch! However, I don't think I'll buy a large model after ordering the samples, as I'm looking for my perfect perfume and haven't found the right one for me :)
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Murielle G.
Rating: 4 out of 5
following a purchase from 16/02/2024
I've tested the fragrances (the whole range) but some don't "hold" at all on the skin.
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Response from CARREMENT BELLE
Hello Murielle. We're the first to apologize when the magic between our fragrances and your skin doesn't work, but if our fragrances didn't last, we'd have closed the store a long time ago! While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others offer a beautiful trail and long-lasting fragrance. However, it's important to remember that a fragrance can react, smell or hold up differently from one person to another, as the way it holds up depends very much on the wearer's skin. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Beware, too, of temporary loss of smell caused by allergies or viruses.
Finally, I concede that our samples come with an ear touch, which is less practical than a spray bottle for dosing and distributing the fragrance. This may also explain the impression of lightness, which could disappear with your bottle, which is fitted with a spray bottle.
Thank you for your curiosity in testing our fragrances, and good luck in your olfactory quest!
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Frédérique G.
Rating: 4 out of 5
following a purchase from 16/03/2024
Top-notch Eau de Parfum, perfect order and very pleasant little attention.
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François M.
Rating: 4 out of 5
following a purchase from 16/03/2024
I can't find the smell of patchouli from my youth in the 70's/80's despite several purchases.
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Response from CARREMENT BELLE
Thank you François for your message, we hope you find what you're looking for! However, this description corresponds to our ippi patchouli fragrance, and we have 2 other fragrances (kilim and ippi patchouli clair) which contain over 40% natural patchouli from Indonesia. But these fragrances also contain other ingredients to give depth and personality to our creations. So be careful not to compare our fragrances with a patchouli essential oil containing only patchouli. Good luck in your quest, and I hope to see you soon!
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Marie D.
Rating: 4 out of 5
following a purchase from 11/03/2024
I received the samples. I would have preferred spray containers. It's great to be able to try them all before deciding.
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Martine D.
Rating: 4 out of 5
following a purchase from 11/03/2024
super produits très agreable parfum
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Eric T.
Rating: 4 out of 5
following a purchase from 05/03/2024
Order received the next day!!! Perfume as expected, I'll be back 😉
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Didier R.
Rating: 4 out of 5
following a purchase from 03/03/2024
Package well received, well packaged. As far as I'm concerned, the perfume doesn't last too long, but it's a good product nonetheless.
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Jean-Marc M.
Rating: 4 out of 5
following a purchase from 28/02/2024
Very well designed site, order delivered quickly. Small disappointment however concerning the Ippi Patchouli perfume: I don't really like notes that remain after a few hours, which is why I prefer essential oils, which are more stable and diffuse the long-loved scent.
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Response from CARREMENT BELLE
Thank you for your kind words about our quality of service and, above all, for your curiosity in testing our Jean-Marc perfume! Although composed of over 40% natural patchouli from Indonesia, the formula of this fragrance also includes other ingredients (details on the product sheet on our website and in the catalog we received). If you were looking for a fragrance composed solely of patchouli, it's probably these ingredients that are bothering you. However, they are important to us in giving character and depth to our creation. We hope you'll find what you're looking for in our range of essential oils, or that you'll come to fully appreciate ippi patchouli over time... See you soon! Maxime
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Jocelyne S.
Rating: 4 out of 5
following a purchase from 28/02/2024
Very good and serious
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Eva A.
Rating: 4 out of 5
following a purchase from 08/02/2024
Pleasant scents. Fast delivery. The only downside is that the scent doesn't last very long.
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Michaël L.
Rating: 4 out of 5
following a purchase from 10/02/2024
My order arrived quickly, and the blend of the two fragrances was top-notch.
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Sylviane Z.
Rating: 4 out of 5
following a purchase from 30/01/2024
I haven't tested it yet
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Gwenola Marie Elise S.
Rating: 2 out of 5
following a purchase from 20/01/2024
Nice packaging but the perfume doesn't last at all.
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Response from CARREMENT BELLE
Thanks for the kind words about our new packaging, Gwenola. We're the first to apologize when the magic between our fragrances and your skin doesn't work, but if our scents didn't hold up, we'd have closed the store long ago! While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others offer a beautiful trail and long-lasting fragrance. However, it's important to remember that a fragrance can react, smell or hold up differently from one person to another, as the way it holds up depends very much on the wearer's skin. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Beware, too, of temporary loss of smell caused by allergies or viruses.
Thank you for your curiosity in testing our fragrances, and good luck in your olfactory quest! Maxime
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Christelle P.
Rating: 4 out of 5
following a purchase from 18/01/2024
In my pack a bottle of broken I phoned to have the samples broken otherwise I started to smell perfumes I will make my choice next month with my reduction
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Hélène D.
Rating: 4 out of 5
following a purchase from 17/01/2024
I received the shipment with the discovery samples, sent very quickly and very practical to use, currently looking for the right tone that suits me best. Thank you very much.
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Marie-France N.
Rating: 4 out of 5
following a purchase from 11/01/2024
Fast delivery. Limited hold of the eau de parfum but I personally have trouble keeping the fragrance. I think for most women it's perfect.
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Encarnation A.
Rating: 4 out of 5
following a purchase from 30/12/2023
Samples received quickly, only I find 15€ expensive.
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Mireille C.
Rating: 4 out of 5
following a purchase from 28/12/2023
Super ... sent quickly and carefully ... the little message that feels good ... patchouli hippy fragrance soft and delicate not the patchouli I expected but still very pleasant to wear ... thank you bcp ...
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Catherine P.
Rating: 4 out of 5
following a purchase from 07/12/2023
bonjour je suis satisfaitaite de mes produits cependant lors de ma commande il était cordialement stipulé que si on commandait la pochette échantillon nous recevions un bon d'achat de 15 euros sur notre prochaine commande je n'ai toujours rien reçu
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Laurie L.
Rating: 2 out of 5
following a purchase from 03/12/2023
Long-time customer. VERY disappointed with the new packaging. The sticker makes the product look cheap. In perfume, the bottle is very important. I much preferred the old bottle. What a shame to sacrifice your product for economies of scale. This has a negative impact on its image. My first instinct was to remove the damn sticker 😕
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Response from CARREMENT BELLE
Hello Laurie,
As someone who should know us so well after so many years of wearing our perfumes, I'm amazed that you think we've changed our packaging "for economies of scale". What a pity you didn't call us, we would have explained to you that the new label decorating our bottles is anything but "cheap": we worked for several months with our French printer to create a specially designed shape, embossing and silver hot stamping. They are then delicately applied by hand in our Nîmes workshop by Dominique and Cécile, which requires a great deal of time and attention. The idea was not to save money, but to offer a graphic universe to each fragrance, to complement their olfactory worlds. We're sorry if you don't like the new design, but we'd have appreciated it if these comments had been tempered by the quality of our fragrances that you love so much, or by the quality of our service with the ultra-fast dispatch of your parcel, the thoughtfulness that goes into it... The whole team wishes you all the very best for the holidays, and we hope that our fragrances will continue to stick to your skin for a long time to come: after all, the most important thing is what's IN the bottle... 😊 See you soon, Maxime
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Laure D.
Rating: 4 out of 5
following a purchase from 20/11/2023
I am very satisfied with the speed with which the order was dispatched. I am disappointed by the smell of the perfume chosen "ippi patchouli" but that's my fault, I should have ordered samples to test beforehand.
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Pierrette S.
Rating: 4 out of 5
following a purchase from 20/11/2023
Thank you to the person I spoke to on the phone...who took my order... I was stuck on the website....
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Pascale G.
Rating: 4 out of 5
following a purchase from 10/11/2023
Very pleased
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Monia B.
Rating: 4 out of 5
following a purchase from 03/10/2023
I'm delighted with these new fragrances, which I love and recommend. Just that the candles are a bit expensive... Otherwise, nothing to say, great range!
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Marc B.
Rating: 4 out of 5
following a purchase from 26/09/2023
Serious site, excellent customer service, attention to detail with your order, a small handwritten note, very good value for money and top packaging/delivery I highly recommend
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Christine L.
Rating: 4 out of 5
following a purchase from 21/09/2023
order received quickly, perfume is top
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Orphé Alistaire K.
Rating: 4 out of 5
following a purchase from 20/09/2023
Perfumes smell good, but quality can always be improved to better satisfy customers.
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Response from CARREMENT BELLE
Hello Orphé Alistaire and thank you for your loyalty to our fragrances. Please let us know how we can further improve the quality of our service and fragrances: we always welcome constructive feedback! Happy fragrance adventures with so and see you soon...
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Sylviane D.
Rating: 4 out of 5
following a purchase from 19/09/2023
Received yesterday...good phone reception and really lots of samples...it's going to be hard to make a choice...Sincerely
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Marie-France J.
Rating: 4 out of 5
following a purchase from 16/09/2023
fast delivery; neat packaging and attractive documentation.
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Emmanuelle L.
Rating: 4 out of 5
following a purchase from 13/09/2023
Super pleasant fragrance👍
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Marie D.
Rating: 4 out of 5
following a purchase from 04/09/2023
Package received promptly, eau de parfum that looks more like an eau de toilette but is delicious nonetheless.
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Response from CARREMENT BELLE
Hello Marie and thank you for being curious enough to discover our iconic ippi patchouli! I can confirm that the bottle you ordered is indeed an eau de parfum, but I understand that your experience may depend on the intensity of the perfumes you're used to wearing. If you're looking for more intensity, don't hesitate to try the pure ippi patchouli perfume, which is even more concentrated than the eau de parfum! Enjoy your perfumed adventures, and I hope to see you soon... Maxime
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Odile C.
Rating: 4 out of 5
following a purchase from 05/09/2023
CLEAR
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