Customer reviews of CARREMENT BELLE

Hello Yolande and thank you for your kind words! I'd like to take advantage of this message to clarify something about your last order: the parcel was indeed returned as you didn't collect it in time, because the collection point you chose (a Consigne) has a very specific policy with collection required within 5 days only, unlike other collection points (post offices, retailers) which keep parcels for 2 weeks. Don't hesitate to ask us the next time you're in doubt about which collection point to choose - we'll be delighted to advise you! Cécile will get back to you as soon as possible to organize the forwarding of your parcel as mentioned above :) See you soon... Maxime

We're delighted to read that you've both found something to your liking in our Marie Joe fragrances! Perfume longevity can vary from one person to another, depending on their skin, but perfuming your clothes is a great idea for enjoying your fragrance for longer. Thank you for your feedback, and happy fragrance adventures... Maxime

We're the first to apologize when the magic between our fragrances and your skin doesn't work, Marie-Hélène, but as you can imagine, if our fragrances didn't last, we'd have closed up store a long time ago! While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others offer a beautiful, long-lasting trail. However, it's important to remember that a fragrance can react, smell or hold up differently from one person to another, as the way it holds up depends very much on the wearer's skin. Incidentally, you seem to have the same problem with other brands... Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Beware, too, of temporary loss of smell caused by allergies or viruses.
Finally, I concede that our samples come with an ear touch, which is less practical than a spray bottle for dosing and distributing the fragrance. This may also explain the impression of lightness, which could disappear with your bottle, which is fitted with a spray bottle.
Thank you for your curiosity in testing our fragrances, and good luck in your olfactory quest! Maxime

Hello Catherine and thank you for your feedback. Let's try to understand what could have happened, as you ordered our Discovery Pack, which necessarily includes the kilim eau de parfum sample, as it allows you to discover our 12 eaux de parfum. Two people prepare the Discovery Pack, and given our organization, it's almost impossible for us to forget to include a sample among the 12. Did your Discovery Pack contain the same sample twice? Did you mean that the kilim sample arrived damaged on delivery? Or were you referring to the pure kilim fragrance in your message? If so, I can confirm that we don't offer samples for pure perfumes, only for eaux de parfum. Please do not hesitate to write or call us to find out what may have happened so that you can discover kilim! Have a nice day and see you soon... Maxime

What a pleasure to read that you've enjoyed our Florence fragrances - we can't wait to see which one(s) you'll fall for! Sorry to hear, however, that 4 samples arrived broken: despite all our vigilance, parcels are sometimes mishandled during delivery. Let us know which fragrances they are and we'll get back to you to arrange for you to try them out! Have a nice day and see you soon... Maxime

Hello Aude, and thank you for your curiosity and feedback! Far from wanting to convince you at all costs, let's try to provide you with some answers to explain this feeling. We're the first to apologize when the magic between our fragrances and your skin doesn't work, but if our fragrances didn't hold up, we'd have closed the store a long time ago! While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others offer a beautiful trail and long-lasting fragrance. However, it's important to remember that a fragrance can react, smell or hold up differently from one person to another, as the way it holds up depends very much on the wearer's skin. In this case, don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Beware, too, of temporary loss of smell caused by allergies or viruses, for example.
Finally, I concede that our samples come with an ear touch, which is less practical than a spray bottle, which would enable the fragrance to be better dosed and distributed. This may also explain the impression of lightness, which could disappear with your bottle as it is fitted with a spray bottle.
I've just extended your coupon to the end of June if you decide to treat yourself to a bottle. If not, good luck in your quest for fragrance, and I hope to see you soon! Maxime

Hello Murielle. We're the first to apologize when the magic between our fragrances and your skin doesn't work, but if our fragrances didn't last, we'd have closed the store a long time ago! While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others offer a beautiful trail and long-lasting fragrance. However, it's important to remember that a fragrance can react, smell or hold up differently from one person to another, as the way it holds up depends very much on the wearer's skin. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Beware, too, of temporary loss of smell caused by allergies or viruses.
Finally, I concede that our samples come with an ear touch, which is less practical than a spray bottle for dosing and distributing the fragrance. This may also explain the impression of lightness, which could disappear with your bottle, which is fitted with a spray bottle.
Thank you for your curiosity in testing our fragrances, and good luck in your olfactory quest!

Thank you François for your message, we hope you find what you're looking for! However, this description corresponds to our ippi patchouli fragrance, and we have 2 other fragrances (kilim and ippi patchouli clair) which contain over 40% natural patchouli from Indonesia. But these fragrances also contain other ingredients to give depth and personality to our creations. So be careful not to compare our fragrances with a patchouli essential oil containing only patchouli. Good luck in your quest, and I hope to see you soon!

Thank you for your kind words about our quality of service and, above all, for your curiosity in testing our Jean-Marc perfume! Although composed of over 40% natural patchouli from Indonesia, the formula of this fragrance also includes other ingredients (details on the product sheet on our website and in the catalog we received). If you were looking for a fragrance composed solely of patchouli, it's probably these ingredients that are bothering you. However, they are important to us in giving character and depth to our creation. We hope you'll find what you're looking for in our range of essential oils, or that you'll come to fully appreciate ippi patchouli over time... See you soon! Maxime

Thanks for the kind words about our new packaging, Gwenola. We're the first to apologize when the magic between our fragrances and your skin doesn't work, but if our scents didn't hold up, we'd have closed the store long ago! While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others offer a beautiful trail and long-lasting fragrance. However, it's important to remember that a fragrance can react, smell or hold up differently from one person to another, as the way it holds up depends very much on the wearer's skin. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Beware, too, of temporary loss of smell caused by allergies or viruses.
Thank you for your curiosity in testing our fragrances, and good luck in your olfactory quest! Maxime

Hello Laurie,
As someone who should know us so well after so many years of wearing our perfumes, I'm amazed that you think we've changed our packaging "for economies of scale". What a pity you didn't call us, we would have explained to you that the new label decorating our bottles is anything but "cheap": we worked for several months with our French printer to create a specially designed shape, embossing and silver hot stamping. They are then delicately applied by hand in our Nîmes workshop by Dominique and Cécile, which requires a great deal of time and attention. The idea was not to save money, but to offer a graphic universe to each fragrance, to complement their olfactory worlds. We're sorry if you don't like the new design, but we'd have appreciated it if these comments had been tempered by the quality of our fragrances that you love so much, or by the quality of our service with the ultra-fast dispatch of your parcel, the thoughtfulness that goes into it... The whole team wishes you all the very best for the holidays, and we hope that our fragrances will continue to stick to your skin for a long time to come: after all, the most important thing is what's IN the bottle... 😊 See you soon, Maxime