The store consistently delivers fast, reliable service with quick processing and on-time shipping, and customers praise careful, personalized packaging that includes handwritten notes and thoughtful samples. They highlight strong product quality across numerous scents, with many customers noting enjoyable aromas, long-lasting hold for some fragrances, and good value for money. The customer service and contact experience stand out, featuring direct communication, personal assistance, and attentive handling of orders, address confirmations, and issues, contributing to a confident overall experience. Overall, shoppers report repeat purchases, strong recommendations, and a sense of trust in the store’s reliability and care.
Pleasant scents. Fast delivery. The only downside is that the scent doesn't last very long.
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Michaël L.
Rating: 4 out of 5
following a purchase from 10/02/2024
My order arrived quickly, and the blend of the two fragrances was top-notch.
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Pascale G.
Rating: 3 out of 5
following a purchase from 05/02/2024
tried the 2 patchouli samples and the scent didn't stick what a shame I'm disappointed
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Response from CARREMENT BELLE
When the chemistry between your skin and our fragrance isn't there, we're disappointed too, Pascale! But be careful to analyze things carefully, because if our fragrances didn't hold up, we wouldn't have been around for a long time... While some of the fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), our 3 patchouli fragrances offer a beautiful trail and a long afterglow. However, it's important to remember that a fragrance can react, smell or hold up differently from one person to another, as the way it holds up depends very much on the wearer's skin. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Beware, too, of temporary loss of smell caused by allergies or viruses.
Finally, I concede that our samples come with an ear touch, which is less practical than a spray bottle for dosing and distributing the fragrance. This may also explain the impression of lightness, which could disappear with your bottle, which is fitted with a spray bottle.
Thank you for your curiosity in testing our fragrances, and good luck in your olfactory quest! Maxime
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Dominique Q.
Rating: 3 out of 5
following a purchase from 02/02/2024
Very fast and the perfume is great
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Response from CARREMENT BELLE
Many thanks for this lovely message Dominique, it's a pleasure to read that you've found your happiness with our ippi patchouli eau de parfum!
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Véronique M.
Rating: 3 out of 5
following a purchase from 01/02/2024
Don't feel too bad
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Response from CARREMENT BELLE
Thank you for having the curiosity to try our Véronique fragrance, and sorry if it's not strong enough for you! The strength of a fragrance can vary from one skin to another, and this appreciation depends very much on individual preferences. I sincerely hope you find what you're looking for from our colleagues, and wish you all the best for the future! Maxime
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Sylviane Z.
Rating: 4 out of 5
following a purchase from 30/01/2024
I haven't tested it yet
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Christelle P.
Rating: 4 out of 5
following a purchase from 18/01/2024
In my pack a bottle of broken I phoned to have the samples broken otherwise I started to smell perfumes I will make my choice next month with my reduction
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Hélène D.
Rating: 4 out of 5
following a purchase from 17/01/2024
I received the shipment with the discovery samples, sent very quickly and very practical to use, currently looking for the right tone that suits me best. Thank you very much.
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Marie-France N.
Rating: 4 out of 5
following a purchase from 11/01/2024
Fast delivery. Limited hold of the eau de parfum but I personally have trouble keeping the fragrance. I think for most women it's perfect.
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Encarnation A.
Rating: 4 out of 5
following a purchase from 30/12/2023
Samples received quickly, only I find 15€ expensive.
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Valérie S.
Rating: 3 out of 5
following a purchase from 01/01/2024
I'm a bit disappointed because I received my eau de parfum and it's more flowery. I've been wearing it for over 30 years and I immediately felt the change, even my children agree because I always wear the same perfume. Too bad you didn't keep me informed. Thank you
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Response from CARREMENT BELLE
It's always a good idea to share your feelings Valérie, but we're very surprised because we can guarantee that your fragrance hasn't changed! You've known us all these years: we're very transparent about the way we work, and we would have informed you if we'd changed the formula of our fragrance. If you compare the bottle you ordered a few days ago with the last bottle you ordered on our site almost 2 years ago, it's normal to notice a difference, as the fragrance it contained had naturally evolved between the time you started it and the time you finished it. Your new bottle, freshly produced, allows you to rediscover the initial scent of your perfume, which will evolve over the coming months/years and become more intense, often sweeter, with time.
Note that our brains sometimes play tricks on us and can influence the perception we have of a fragrance, even when we think we know it by heart:
- Over time, and the longer we wear a fragrance, our brain tends to "fall asleep": as it becomes accustomed to a scent, we have the impression of no longer (or less) smelling our perfume. We may also have the impression that it has changed, as the brain may also discover other ingredients and new facets of the fragrance, less obvious to perceive at first.
- Some fragrances can also change color: in contact with air, light and temperature variations, the juice naturally oxidizes (more information here). The conditions under which a fragrance is stored in a bottle can therefore accelerate its "aging". Its scent won't change radically, but it will become more intense and mellower. For example, the freshly produced juice of our SO eau de parfum is translucent with a slight green tinge, but it will become darker and darker, until it is dark brown after a few months or years!
- Finally, we need to take into account the context in which we evolve: a change in skincare/beauty products, a hormonal evolution or the contraction of a virus (COVID or other) can explain a new perception of one's perfume for sometimes several months.
I hope you now have a better understanding of this feeling of change, and I'll be happy to answer any further questions you may have! Have a nice day and see you soon...
Maxime
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Mireille C.
Rating: 4 out of 5
following a purchase from 28/12/2023
Super ... sent quickly and carefully ... the little message that feels good ... patchouli hippy fragrance soft and delicate not the patchouli I expected but still very pleasant to wear ... thank you bcp ...
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Catherine P.
Rating: 4 out of 5
following a purchase from 07/12/2023
bonjour je suis satisfaitaite de mes produits cependant lors de ma commande il était cordialement stipulé que si on commandait la pochette échantillon nous recevions un bon d'achat de 15 euros sur notre prochaine commande je n'ai toujours rien reçu
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Laure D.
Rating: 4 out of 5
following a purchase from 20/11/2023
I am very satisfied with the speed with which the order was dispatched. I am disappointed by the smell of the perfume chosen "ippi patchouli" but that's my fault, I should have ordered samples to test beforehand.
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Pierrette S.
Rating: 4 out of 5
following a purchase from 20/11/2023
Thank you to the person I spoke to on the phone...who took my order... I was stuck on the website....
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Pascale G.
Rating: 4 out of 5
following a purchase from 10/11/2023
Very pleased
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Monia B.
Rating: 4 out of 5
following a purchase from 03/10/2023
I'm delighted with these new fragrances, which I love and recommend. Just that the candles are a bit expensive... Otherwise, nothing to say, great range!
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Marc B.
Rating: 4 out of 5
following a purchase from 26/09/2023
Serious site, excellent customer service, attention to detail with your order, a small handwritten note, very good value for money and top packaging/delivery I highly recommend
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Christine L.
Rating: 4 out of 5
following a purchase from 21/09/2023
order received quickly, perfume is top
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Jean-Paul P.
Rating: 3 out of 5
following a purchase from 20/09/2023
Package well received.... pleasant fragrance but I'm looking for more patchouli
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Response from CARREMENT BELLE
Hello Jean-Paul, and thank you for being curious enough to try our iconic ippi patchouli! Natural patchouli from Indonesia accounts for over 40% of this fragrance's formula. Patchouli is therefore clearly the main ingredient in this fragrance, which also offers woody and earthy notes in particular. Patchouli is also featured in our kilim (a spicy oriental patchouli) and ippi patchouli clair (a sunny patchouli) fragrances, which you were able to test thanks to the samples included in your parcel. If you like these fragrances but are looking for more intensity, consider our pure perfumes, which are more concentrated than eaux de parfum, and therefore more intense. But if that's still not enough for you - and we understand that you're addicted to this addictive ingredient - then we hope you'll find what you're looking for from our colleagues! Good luck in your quest, and we hope to see you soon... Maxime
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Orphé Alistaire K.
Rating: 4 out of 5
following a purchase from 20/09/2023
Perfumes smell good, but quality can always be improved to better satisfy customers.
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Response from CARREMENT BELLE
Hello Orphé Alistaire and thank you for your loyalty to our fragrances. Please let us know how we can further improve the quality of our service and fragrances: we always welcome constructive feedback! Happy fragrance adventures with so and see you soon...
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Sylviane D.
Rating: 4 out of 5
following a purchase from 19/09/2023
Received yesterday...good phone reception and really lots of samples...it's going to be hard to make a choice...Sincerely
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Marie-France J.
Rating: 4 out of 5
following a purchase from 16/09/2023
fast delivery; neat packaging and attractive documentation.
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Emmanuelle L.
Rating: 4 out of 5
following a purchase from 13/09/2023
Super pleasant fragrance👍
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Marie D.
Rating: 4 out of 5
following a purchase from 04/09/2023
Package received promptly, eau de parfum that looks more like an eau de toilette but is delicious nonetheless.
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Response from CARREMENT BELLE
Hello Marie and thank you for being curious enough to discover our iconic ippi patchouli! I can confirm that the bottle you ordered is indeed an eau de parfum, but I understand that your experience may depend on the intensity of the perfumes you're used to wearing. If you're looking for more intensity, don't hesitate to try the pure ippi patchouli perfume, which is even more concentrated than the eau de parfum! Enjoy your perfumed adventures, and I hope to see you soon... Maxime
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Odile C.
Rating: 4 out of 5
following a purchase from 05/09/2023
CLEAR
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Marie-Hélène B.
Rating: 3 out of 5
following a purchase from 30/08/2023
Fine
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Marc B.
Rating: 4 out of 5
following a purchase from 26/08/2023
Respect for the customer and attention to detail are very rare qualities these days and deserve to be mentioned. A site that earns its 4 stars and good personal experience so far. Sincerely
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Gilbert G.
Rating: 4 out of 5
following a purchase from 20/08/2023
Order for a bottle of Ippi Patchouli received on D+4 perfectly packaged in a small parcel with three samples and a personalized note. Excellent scent with an oriental touch. Would recommend. Good value for money
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Béatrice E.
Rating: 4 out of 5
following a purchase from 11/08/2023
Fast delivery and the package was very well packaged.Thank you for the samples. I just think that the hippy patchouli bottle was much classier before. I don't think that big label is pretty. But that's just my opinion and doesn't change a thing about this wonderful, captivating fragrance. Thank you very much.
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Nathalie D.
Rating: 4 out of 5
following a purchase from 08/08/2023
Damn good!!!
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Carole P.
Rating: 3 out of 5
following a purchase from 04/08/2023
Fast delivery, well packaged, perfect. But I'm disappointed to say that kilim eau de parfum doesn't last very long...
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Response from CARREMENT BELLE
A big THANK YOU Carole for underlining the quality of our service, and sorry if the eau de parfum kilim doesn't hold enough on your skin. It's one of the most intense fragrances in our collection, but it's true that a perfume can react, smell or hold differently from one person to another, as the way it holds depends very much on the wearer's skin. Don't hesitate to try the pur parfum next time: it's the same formula, but even more concentrated and therefore more intense than eau de parfum... Have a nice day and see you soon! Maxime
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Françoise K.
Rating: 4 out of 5
following a purchase from 18/06/2023
My friends find KELIM patchouli captivating! I really like it!
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Caroline P.
Rating: 4 out of 5
following a purchase from 27/07/2023
Very fast
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John B.
Rating: 4 out of 5
following a purchase from 09/07/2023
Super nice scents , super service. I would recommend it to anyone.
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Christine R.
Rating: 4 out of 5
following a purchase from 25/06/2023
Order received promptly, I will try the samples quietly and advise later.
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Christophe H.
Rating: 3 out of 5
following a purchase from 10/06/2023
Totally fine lol
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Marie-Claude C.
Rating: 4 out of 5
following a purchase from 10/06/2023
I received the samples. I don't like any of them. I like eau de parfum like opium and Shalimar. None of them stand out. A bit disappointed 😞. Thank you anyway continue to find the French perfume and not too expensive. Sincerely.
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Response from CARREMENT BELLE
We're very sorry if you didn't find what you were looking for among our Marie-Claude fragrances, but thank you for your curiosity! We sincerely hope you'll find what you're looking for with our colleagues... Have a nice day and see you soon... Maxime
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Caroline L.
Rating: 3 out of 5
following a purchase from 09/06/2023
Nice choice, but it's a shame the fragrances don't stay on the skin and the patchouli is disappointing - it's no longer the scent I knew as a teenager, too drowned out by other scents, which is a shame. As a result, only the label rose has found favor in my eyes.
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Response from CARREMENT BELLE
Hello Caroline. If I have to see the glass as half full, I'm happy to see that you've found your happiness with label rose! But let me come back to the other points raised by your experience... You should know that our 3 fragrances built around patchouli (ippi patchouli, ippi patchouli clair and kilim) contain over 40% natural patchouli from Indonesia: so it's not fair to say that these fragrances don't smell of patchouli. On the other hand, we can hear that they don't correspond to your interpretation of patchouli, which has been influenced by all the patchouli fragrances you may have liked, themselves containing patchouli, but not only. Secondly, while some of the fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others (including our patchouli fragrances) are long-lasting. But it's important to remember that a fragrance can react, smell or hold up differently from one person to another, because the way it holds up depends very much on the wearer's skin. In this case, it's always possible to opt for a pure perfume (even more concentrated and therefore more intense), or to perfume your clothes, for example. Enjoy your adventures with label rose, and I hope to see you soon! Maxime
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Carole D.
Rating: 4 out of 5
following a purchase from 07/06/2023
Hello, I have received the samples, I like 2 fragrances, but on the other hand, they do not last at all. Is this normal? Sincerely
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Response from CARREMENT BELLE
Thanks for your feedback Carole, and sorry for the late reply. While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others are very long-lasting. But it's important to remember that a fragrance can react, smell or hold up differently from one person to another, because the way it holds up depends very much on the wearer's skin. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Our samples come with an ear bud, which is admittedly less practical than a spray bottle for dosing and distributing the fragrance. This may also explain the impression of lightness, which could disappear with your bottle, properly equipped with a spray bottle. I'd like to take this opportunity to extend the validity of your coupon, in case you'd like to treat yourself to a fragrant gift for back-to-school... I hope to see you soon! Maxime
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