Customer reviews of CARREMENT BELLE

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 641 published reviews

Summary of reviews

The store consistently delivers fast, reliable service with quick processing and on-time shipping, and customers praise careful, personalized packaging that includes handwritten notes and thoughtful samples. They highlight strong product quality across numerous scents, with many customers noting enjoyable aromas, long-lasting hold for some fragrances, and good value for money. The customer service and contact experience stand out, featuring direct communication, personal assistance, and attentive handling of orders, address confirmations, and issues, contributing to a confident overall experience. Overall, shoppers report repeat purchases, strong recommendations, and a sense of trust in the store’s reliability and care.

Reviews 3 and 4 stars

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Edwige B.
Rating: 4 out of 5
following a purchase from 05/06/2023
perfect nothing to say
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Pascaline B.
Rating: 3 out of 5
following a purchase from 02/06/2023
Nothing to say about the speed of delivery. Beautiful bottle, but I'm disappointed by the fragrance, which reminds me very little of the patchouli of my youth. It also lacks ez naturel....dommage
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Response from CARREMENT BELLE
Thank you Pascaline for highlighting the quality of our service and the new bottle design! I only wish you were as big a fan of our perfume... Please note that the ippi patchouli formula contains over 40% natural Indonesian patchouli, so it's not fair to say that this fragrance doesn't smell like patchouli. On the other hand, we can hear that it doesn't match your interpretation of patchouli, which has been influenced by all the patchouli perfumes you've ever loved, themselves containing patchouli, but not only. It's a pity you didn't order our Discovery Pack to avoid this disappointment. I sincerely hope you find what you're looking for with our colleagues, and that your nose crosses paths with our fragrances one day! Have a nice day, Maxime
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Orphé Alistaire K.
Rating: 4 out of 5
following a purchase from 29/05/2023
Very good quality fragrance, although the cost is a little high for a product made locally in France.
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Nathalie G.
Rating: 3 out of 5
following a purchase from 27/05/2023
The site is serious, shipping is fast and careful. However, I didn't like the vanilla fragrance, which for me is meant to be a home fragrance, not a women's fragrance. I use it in my toilet as a diffuser. It's very heady, strong and doesn't smell like vanilla. Very disappointed with this perfume.
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Response from CARREMENT BELLE
I'm very happy to read that you've appreciated the quality of our service Nathalie, but I wish you'd been as delighted with our vanilla eau de parfum. I can confirm that this fragrance does contain natural vanilla (from Madagascar, to be precise), but not only. You may not like the surrounding ingredients, particularly the caramel and almond notes. If you use it at home, don't hesitate to scent your sheets, curtains or sofa, for example, to enjoy the subtle benefits. I hope you find what you're looking for and have a wonderful day! Maxime
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Odile C.
Rating: 4 out of 5
following a purchase from 25/05/2023
A little expensive... but when you like it...
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Béatrice P.
Rating: 4 out of 5
following a purchase from 16/05/2023
Serious company at the service of its customers. Very easy dialogue in case of problems. Thank you
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Magali V.
Rating: 4 out of 5
following a purchase from 03/05/2023
Order arrived and recpetionee without worry, well packaged 👌🏻par against, mini sprayers instead of vials would be more judicious! That is easier, to evaluate and to give an idea of the wake of the perfume with a vaporization! 😉
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Martine V.
Rating: 4 out of 5
following a purchase from 30/04/2023
I am still in the testing period, I received the samples very recently.
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Sylvie A.
Rating: 4 out of 5
following a purchase from 02/04/2023
Ok
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Carole L.
Rating: 4 out of 5
following a purchase from 27/03/2023
Very good perfume, nice packaging.
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Marie-José T.
Rating: 3 out of 5
following a purchase from 03/03/2023
I received it very quickly, it was perfect but I am disappointed by the perfume's staying power. I was seduced by the sample but I can only smell it a few minutes after spraying it.
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Response from CARREMENT BELLE
We are so happy to read that you have fallen in love with our Marie-José kilim eau de parfum! It is one of the most intense fragrances in our collection, and although its staying power may vary from person to person (some skin types return a fragrance more than others), it normally lasts from half a day to a day. Give your perfume some time to let your brain discover all its facets, your feeling will surely change! Otherwise, don't hesitate to try the pure kilim perfume, which is even more concentrated than the eau de parfum and therefore lasts longer!
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Marie-Pascale D.
Rating: 4 out of 5
following a purchase from 07/12/2022
Top! Fast turnaround. Great scent! I recommend it.
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Response from CARREMENT BELLE
A huge THANK YOU and long life to label rose and 555 on your skin Marie-Pascale!
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Claudine B.
Rating: 3 out of 5
following a purchase from 26/02/2023
Non-remanent fragrances
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Response from CARREMENT BELLE
Thank you Claudine for being curious enough to test our fragrances! Which fragrance(s) do you find not long-lasting enough for your taste? The staying power of a fragrance is different from one skin to another, and it is important to keep in mind that not all fragrances are made to be intense and leave a powerful trail: we try to design a balanced collection to suit all tastes, with powerful fragrances and others that are more discreet. Our advice: on occasion, try the pure perfumes which are even more concentrated than the eaux de parfum, and therefore more intense! See you soon I hope...
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Gaetan B.
Rating: 4 out of 5
following a purchase from 07/02/2023
Package received on time and very well packaged.
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Response from CARREMENT BELLE
Thank you for thinking of our pure ippi patchouli perfume for your thoughtful gift Gaetan!
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Aline V.
Rating: 4 out of 5
following a purchase from 06/02/2023
for a first order, everything arrived as ordered
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Response from CARREMENT BELLE
The first but not the last Aline ! Beautiful scented adventures with our intense pure ippi patchouli perfume...
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Isabelle L.
Rating: 4 out of 5
following a purchase from 27/01/2023
N a little expensive for shipping. Barely half of it suited me. Good "smells".
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Response from CARREMENT BELLE
Hello Isabelle. We find it hard to understand this return knowing that the Discovery Pack is free, and that it is fully refunded if you find your happiness and order a bottle within 30 days. We can't wait to know which perfumes you like the most... Nice evening and see you soon I hope!
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Véronique D.
Rating: 4 out of 5
following a purchase from 25/01/2023
Order of samples arrived quickly, unfortunately one of them was broken and embalmed the whole package. At least this one is tested but the test strips for the other samples are all unusable. It would be wise to wrap the samples in bubble wrap.
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Response from CARREMENT BELLE
Thank you for this feedback Veronique: our shipments are mixed with other large packages of several tens of kilos on the delivery lines of our carrier, and it can indeed happen that some of them get banged up and that our protections are not enough. Fortunately it is very rare, but I am sorry that it happened to you. We will send you back the sample in question when you next order, so please let us know! If you've finished testing all the perfumes in the Discovery Pack and you've found what you're looking for, don't forget to take advantage of your coupon, valid for the purchase of an eau de parfum or a pure perfume on our site, before it expires. Don't hesitate to contact us if you have any questions! Nice evening and see you soon...
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Marie-Christine F.
Rating: 4 out of 5
following a purchase from 21/01/2023
Perfume received very quickly. However, I was a little disappointed with the gift included with my order.
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Response from CARREMENT BELLE
We do everything to send your packages in less than 24 hours, so if the delivery person is this efficient it's a great team effort! Don't hesitate to offer our attention to someone who will appreciate it...
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Brigitte P.
Rating: 4 out of 5
following a purchase from 20/01/2023
Warm welcome and real efficiency. At the top
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Response from CARREMENT BELLE
Because it is a shared pleasure to discuss and exchange! Thank you for your curiosity Brigitte!
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Nadine F.
Rating: 4 out of 5
following a purchase from 06/01/2023
Pleasant. I chose iodine. But the marine note is a little too discreet
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Response from CARREMENT BELLE
Thank you for having the curiosity to try our chypre fragrance ïōdé Nadine! If you like marine notes, you might also like our alõ eau de parfum, with its spicy cocktail notes and vetiver base... See you soon !
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Valérie L.
Rating: 4 out of 5
following a purchase from 05/01/2023
Quick reception and well packed package!
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Response from CARREMENT BELLE
We only have to wish you beautiful perfumed adventures with label rose in 2023 Valerie!
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Audrey B.
Rating: 4 out of 5
following a purchase from 04/01/2023
Very happy with my sample kit order delivered quickly Very good the little guide I'm taking my time to decide but already full of desire The only small downside The Enkor sample was missing and the Alfred age crushed and empty in the envelope 😩
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Response from CARREMENT BELLE
Thank you for your curiosity Audrey, what a pleasure to read that you fell under the charm of our perfumes! For your information, our fragrance "enkor" has been discontinued a few months ago, so it is normal that you do not find it in your Discovery Pack (although this perfume is still presented in the catalog because we had printed it in large quantities). Sorry to read that the alfred kafé sample was damaged during transport. We made a note to send you a sample with your next order! If you've finished testing all the perfumes in the Discovery Pack and you've found what you're looking for, don't forget to take advantage of your coupon, valid for the purchase of an eau de parfum or a pure perfume on our site, before it expires. I advise you not to delay: after 3 years of stability, our prices will increase from February 1st. Don't hesitate to contact us if you have any question! Have a nice day and see you soon...
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Odile C.
Rating: 3 out of 5
following a purchase from 03/01/2023
Enchanted by this perfume which carries me away from the first spray, but it does not really keep its promises ... it evaporates too quickly (little hold)
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Response from CARREMENT BELLE
Thanks for the feedback Odile, we're so glad to read that you love the chypre scent of ïōdé! The floral heart and woody base of this fragrance offer a nice staying power in general, but it can vary from skin to skin. Here are 2 tips: scent your clothes on which the fragrance will last longer, and don't hesitate to try the "pure perfume" version which is even more concentrated than eau de parfum, and thus more intense. Have a nice perfumed adventure and see you soon...
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Orphé Alistaire K.
Rating: 4 out of 5
following a purchase from 22/12/2022
The scents are good, however the perfumes are not so strong or noticeable. You can do better.
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Response from CARREMENT BELLE
Delighted that you like our incenses Orphé Alistaire, you have something to perfume each room of the house! Some customers sometimes find our incenses too powerful, so if you find that some could be even more intense it reassures me, there is a happy medium 😅 In any case we keep your remark in mind and we wish you a beautiful year!
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Huguette K.
Rating: 4 out of 5
following a purchase from 17/12/2022
fragrance a little light, fades quickly. one of the two was a gift, I'm waiting to hear the impressions.
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Response from CARREMENT BELLE
Thank you for thinking of our perfumes for your inspired gifts Huguette! You must be talking about the "musk" eau de parfum which is indeed a fragrance thought and produced to be rather discreet and satisfy people looking for a confidential perfume. We hope that "label rose" has been appreciated and wish you a very nice holiday season!
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Emmanuel C.
Rating: 4 out of 5
following a purchase from 18/12/2022
smooth and fast service well packed package delivered 1 day late
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Response from CARREMENT BELLE
I am glad to read that you appreciated the quality of our service Emmanuel. Your package was shipped in 24H as promised and delivered in 72H which is the best delay on which our carrier in Belgium for information. All the team wishes you a beautiful end of year and full of adventures perfumed with the intense pure perfume label rose!
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Barbara A.
Rating: 4 out of 5
following a purchase from 14/12/2022
No promotion during this Christmas period
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Response from CARREMENT BELLE
But what about the tote-bag we offered you Barbara?
Since 1988, our policy is to offer high quality perfumes at fair prices... all year long! So we never have sales or promotions, and we don't participate in Black Friday for example. On the other hand, we offer free shipping in France for orders over 60€ and we always give you 3 samples and a little attention with each order.
Please note that we have only raised our prices once in the last 8 years, and that was 3 years ago. Since the COVID, and even more so with the conflict in Ukraine, our suppliers increase their prices 2 to 3 times a year, and on all the materials we need (raw materials, alcohol, glass, paper for our packaging, metal for the caps/vaporizers...). We have decided to maintain our prices again in 2022 to try, on our small scale, to fight inflation. But it has become totally untenable since 3 years, and our prices will increase on February 1st 2023 (we will announce it in our January newsletter). We consider that this was the best "discount" we could give to our customers without betraying our "0 promotion" policy to respect also our resellers. I hope you understand our vision even better and that you share our values.
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Mérélie L.
Rating: 4 out of 5
following a purchase from 12/12/2022
Hello ! I did receive your samples 😊 Out of all the ones I tried, vanilla is still the most suitable, although the others smell good they are not my style. At least each sample is tailored to each style of your customers 🙏
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Response from CARREMENT BELLE
If you found your happiness with vanilla, then we are the happiest and it is mission accomplished for the Carrément Belle team! But indeed, we try to build a balanced collection, with scents that can meet different tastes. If you have finished testing all the samples of the Discovery Pack, don't forget to take advantage of your coupon, valid for the purchase of an eau de parfum or a pure perfume on our site, before it expires. In addition, we offer you 1 new tote-bag for each order placed in December! Don't hesitate to contact us if you have any questions! Have a nice day and happy holidays Mérélie...
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Pauline A.
Rating: 3 out of 5
following a purchase from 04/12/2022
I am a little disappointed because the smells are almost all the same I thought it would be more varied
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Response from CARREMENT BELLE
Hello Pauline, and thank you for having been curious to discover our fragrances! We must admit that we are surprised by your message, because our 12 current eaux de parfum, which you were able to test thanks to our Discovery Pack, are all very different. From the discreet musk to the powerful kilim, from the floral label rose to the woody and earthy ippi patchouli, from the aromatic alfred kafé to the marine ïōdé or from the gourmand vanilla to the festive alõ to name a few, we find it difficult to compare. Certainly several perfumes belong to the same olfactory family (musky ones are represented by musk and original musk, oriental ones by ippi patchouli, kilim or so for example), but we try to build, perfume by perfume, a balanced and varied collection. In any case, we are the first to be disappointed that you did not find your happiness and we sincerely wish you to find it with our fellow perfumers! Don't hesitate to offer your Discovery Pack to a loved one, hoping that it will make someone else happy... Happy Holidays and good quest ☺️
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Aline H.
Rating: 4 out of 5
following a purchase from 02/12/2022
Not yet tested everything. Christmas preparations are the reason. Nevertheless, I have already spotted the scents most mentioned by the buyers. I still have to take the time to test everything to find maybe a surprise to my taste. For the moment I test and see it after the holidays. I do not regret this purchase.
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Response from CARREMENT BELLE
We are already delighted to see that you have been curious to test our perfumes, and that you like the content of your Aline Discovery Pack. If you have finished testing all the perfumes of the Discovery Pack and you have found your happiness, for you or your loved ones, don't forget to take advantage of your discount coupon, valid for the purchase of an eau de parfum or a pure perfume on our site, before its expiration. In addition, we offer you 1 new tote-bag for each order placed in December! Don't hesitate to contact us if you have any questions! Have a nice day and see you soon...
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Catherine M.
Rating: 3 out of 5
following a purchase from 03/11/2022
Nice scents but not what I was looking for
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Response from CARREMENT BELLE
Thank you for having been curious enough to discover our Catherine perfumes: we would have loved you to find your happiness, but unfortunately the magic does not work every time! Don't hesitate to offer your Discovery Pack to your friends and family to make them happy, and good luck in your perfume quest...
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Philippe B.
Rating: 3 out of 5
following a purchase from 17/10/2022
I find that the perfume does not hold on me
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Response from CARREMENT BELLE
Thank you Philippe for having the curiosity to test our perfume! This fragrance has been known for more than 34 years to leave a trail behind your steps, but the staying power of a perfume can indeed vary from one person to another because we all have a different skin. Our advice: on occasion, try the pure perfume which is even more concentrated and therefore more intense! See you soon I hope...
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John B.
Rating: 4 out of 5
following a purchase from 05/10/2022
very special fragrances for a fair price. In any case, I made a special person happy with it. You could do the same..
Response from CARREMENT BELLE
Thank you so much John for offering our fragrances, we are delighted to read that the lucky one loved our scents! If you've finished testing all the perfumes of the Discovery Set and you've found your new second skin, don't forget to take advantage of your voucher for the purchase of an eau de parfum or a pure perfume within 30 days: I even extended its validity until next week! Don't hesitate to contact us if you have any questions, we would love to help. Kind regards from France!
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Salem B.
Rating: 3 out of 5
following a purchase from 22/09/2022
Superbe
Response from CARREMENT BELLE
Grazie mille Salem! I am thrilled to read that you loved your eau de parfum vanille and its gourmand notes. I hope you enjoyed the complementary samples too and I wish you a lovely day in Italy...
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Adela M.
Rating: 4 out of 5
following a purchase from 15/09/2022
Fast order, and good quality perfume.
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Response from CARREMENT BELLE
We are so happy to read that you love our eau de parfum so and that you liked our Adela Discovery Pack! If you've finished testing all the perfumes in the Discovery Pack and you've found what you like, don't forget to take advantage of your coupon, valid for the purchase of an eau de parfum or a pure perfume on our site, before it expires. Don't hesitate to contact us if you have any questions or need advice! Nice evening...
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Kadidja P.
Rating: 4 out of 5
following a purchase from 04/09/2022
I love a beautiful memory of my youth
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Response from CARREMENT BELLE
ippi patchouli, this perfume of yesterday, today and tomorrow, which crosses time on your skin Kadidja!
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Marie L.
Rating: 4 out of 5
following a purchase from 04/09/2022
very satisfied with the perfume I ordered but very disappointed with the incense I ordered it just smells like smoke too bad
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Response from CARREMENT BELLE
And we are very happy that you take so much pleasure in perfuming yourself with our Marie kilim eau de parfum! Concerning our incenses we would have preferred that you like them as much but it can't work every time... They are however highly concentrated in perfume but I think you are referring to the smell of rattan which leaves an olfactory trace when burned. If you are a fan of patchouli, don't hesitate to try our ippi patchouli candle which might suit you better! Have a nice day and see you soon...
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Isabelle L.
Rating: 4 out of 5
following a purchase from 01/09/2022
Nothing to say about the site itself! Smooth navigation, easy to order but a little downside on the ippi patchouli. The fragrance is too ephemeral. You really have to put it on your skin, your hair, your clothes to really hear yourself say: you smell good! The 555 is a little more tenacious!
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Response from CARREMENT BELLE
It's a very interesting feedback Isabelle, which proves how a perfume can react differently to different skins. Our ippi patchouli fragrance is recognized by our customers as one of the most intense with a long-lasting scent. I'm glad you like this fragrance and that you'll be happy with 555 too! If you're looking for more intensity, ippi patchouli also exists in pure perfume, even more concentrated and therefore more powerful. Enjoy your perfumes and see you soon!
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Stella M.
Rating: 4 out of 5
following a purchase from 26/07/2022
Very good
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Response from CARREMENT BELLE
Beautiful scented adventures with your faithful companion ippi patchouli Stella!
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Sandrine B.
Rating: 3 out of 5
following a purchase from 23/07/2022
They smell good overall but I find that they don't hold enough
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Response from CARREMENT BELLE
Thank you for your curiosity to discover our creations Sandrine, it's a pleasure to read that you like our fragrances. Some perfumes are made to be powerful and leave a trail, others are thought to be discreet and confidential: we try to offer a balanced collection to meet the different tastes of our customers. Please note, however, that since our samples are equipped with an earpiece (and not a spray bottle), the result is not always representative. However, our bottles are equipped with a spray bottle that allows for a better dosage and distribution of the perfume, thus improving the feeling of hold. Also keep in mind that each skin is different, and the same perfume will last more or less on different people. But on the whole, the samples sent being eaux de parfum, they offer a nice concentration offering a hold from half a day to a day on the skin and more on clothes. If you like very intense perfumes, you can also use your coupon to treat yourself to a pure perfume, which is even more concentrated than the eau de parfum, and therefore lasts longer with a higher intensity. Have a nice day and enjoy...