Customer reviews of CARREMENT BELLE

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 641 published reviews
5 2 332 88% 4 204 8% 3 57 2% 2 27 1% 1 21 1%

Summary of reviews

The store consistently delivers fast, reliable service with quick processing and on-time shipping, and customers praise careful, personalized packaging that includes handwritten notes and thoughtful samples. They highlight strong product quality across numerous scents, with many customers noting enjoyable aromas, long-lasting hold for some fragrances, and good value for money. The customer service and contact experience stand out, featuring direct communication, personal assistance, and attentive handling of orders, address confirmations, and issues, contributing to a confident overall experience. Overall, shoppers report repeat purchases, strong recommendations, and a sense of trust in the store’s reliability and care.

Reviews 3 and 4 stars

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M
Martine C.
Rating: 4 out of 5
following a purchase from 29/09/2021
Fast delivery. Product conforms and is well packaged
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Response from CARREMENT BELLE
If you liked the quality of our service, we are delighted, Martine, but we also hope that you found what you were looking for among our 13 eaux de parfum ? Your code expires in a few days: don't forget to take advantage of your coupon for the purchase of an eau de parfum or a pure perfume, and don't hesitate to contact us if you have any question! Have a nice day and see you soon...
C
Corinne C.
Rating: 4 out of 5
following a purchase from 30/09/2021
Nice discovery
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Response from CARREMENT BELLE
Thank you for your curiosity Corinne, we are delighted that you have adopted our enkor citrus eau de parfum! Have a great adventure and see you soon...
V
Valérie G.
Rating: 3 out of 5
The advisor is at the top! On the other hand the perfume is not to my taste. Good day to you.
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Response from CARREMENT BELLE
Unfortunately, the magic doesn't happen every time, but we don't despair Valerie: we will eventually create THE perfume that will satisfy you! Thank you for your curiosity and see you soon I hope...
M
Marie C.
Rating: 4 out of 5
very nice pouch with a lot of choice
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Response from CARREMENT BELLE
Thank you Marie for this precious feedback! We hope you found what you were looking for with the Discovery Pack! Don't forget to take advantage of your coupon for the purchase of an eau de parfum or a pure perfume within 30 days, and don't hesitate to contact us if you have any question... See you soon!
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Yvonne L.
Rating: 4 out of 5
Very good scent
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Response from CARREMENT BELLE
Have a nice summer with ippi patchouli and thank you for this precious feedback Yvonne!
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Myriam L.
Rating: 4 out of 5
Thank you
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Response from CARREMENT BELLE
Thank you for this feedback Myriam, we are delighted to see that everything went well. Enjoy kilim and the original musk to perfume your daily adventures!
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Sophie P.
Rating: 4 out of 5
Exactly what I wanted
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Response from CARREMENT BELLE
So we can say that you had flair Sophie! Have a great fragrance adventure with our vanilla and ippi patchouli fragrances, and welcome to the Carrément Belle famille!
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Annie M.
Rating: 4 out of 5
I love the fragrances and the fast delivery. I recommend it.
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Response from CARREMENT BELLE
Here's a heartwarming return Anne! We hope you brought your bottle of pure ïōdé perfume to perfume your summer... See you soon!
L
Laurence A.
Rating: 4 out of 5
Eau de parfum patchouli top !!!!
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Response from CARREMENT BELLE
I'm glad to read that this is the beginning of a long romance with our ippi patchouli eau de parfum Laurence! Have a nice perfumed adventure and see you soon!
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Nolan G.
Rating: 4 out of 5
Very good!
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Response from CARREMENT BELLE
Thank you for thinking of our Nolan Mother's Day fragrances! We hope your lucky mom will find her happiness among our collection...
C
Corine J.
Rating: 3 out of 5
I am disappointed by the ippy patchouli perfume, too strong a scent for my taste, and I have trouble finding the patchouli ... the sample of ippy patchoul clair would suit me a little better. I don't like Enkor at all, neither in perfume nor in incense, but I like So a lot. Sincerely Corine
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Response from CARREMENT BELLE
We are sorry to read that it was not love at first sight with ippi patchouli. I can confirm that the patchouli is indeed present, in a natural form and coming from Indonesia. If the eau de parfum is too intense for your taste, feel free to spray (in moderation) your clothes or above you for example to create a mist that will delicately perfume you. We are delighted to see that our SO incense will have seduced you with its amber scent!
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Françoise D.
Rating: 4 out of 5
I received my order extremely quickly, very well packaged and with a little attention. The customer service is very reactive. I have just received their products, so I'm still testing them, but I'm very satisfied so far.
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Response from CARREMENT BELLE
The suspense is unbearable Françoise: we want to know for which perfume(s) your nose has succumbed! Have a nice day and see you soon...
S
Sylviane B.
Rating: 4 out of 5
Good products
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Response from CARREMENT BELLE
Thank you for perfuming your home with our SO Sylviane incense. You can count on its oriental fragrance to make you travel from your sofa!
S
Sylvie F.
Rating: 4 out of 5
Package with beautiful scents and small gifts. I am delighted
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Response from CARREMENT BELLE
Thank you Sylvie for your feedback, we can't wait to know which perfume has made your nose fall in love with it... See you soon for new perfumed adventures!
S
Sofia R.
Rating: 4 out of 5
A very friendly team and the delivery is very fast. However, it is important to order the sample pack before ordering. I myself would have preferred the Label rose perfume, which is very feminine, rather than the Enkor perfume, which I don't like.
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Response from CARREMENT BELLE
Indeed, when you don't know our perfumes we always advise you to start by ordering our Discovery Pack to test them. If the magic didn't work with enkor, we are delighted to read that you fell in love with label rose Sofia, and we hope to see you back here soon!
H
Helene C.
Rating: 4 out of 5
Very good perfume, the vanilla and the musk bewitched me... Very nice olfactory experience
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Response from CARREMENT BELLE
What a joy to see that you have found your happiness with the Helene Discovery Pack! Our musk and vanilla scents are happy to stick to your skin and follow you on your daily adventures!
A
Annie M.
Rating: 4 out of 5
My choice goes to patchouli ... I will order it... it seems sensual and quite present as I like...
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Response from CARREMENT BELLE
Annie and ippi patchouli said OUIII to each other, this is a great way to start our day ❤️
C
Carole S.
Rating: 4 out of 5
Delivered with gift card and some samples, delicate attention
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Response from CARREMENT BELLE
We are happy that you are sensitive to these small gestures Carole. Feel free to tell us what we could improve to make your next experience perfect and earn the 5 stars! We hope that ippi patchouli helped you start the day with a good nose and we hope to see you soon...
R
Roselyne F.
Rating: 4 out of 5
I have been a client for many years and have never received a promotional offer. It's a shame.
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Response from CARREMENT BELLE
Indeed Roselyne, we never make discounts or sales because since 1988 we offer high quality fragrances at fair prices... all year round! On the other hand, we always slip a little attention in each parcel and sometimes even more beautiful gifts to thank you for your loyalty. I note that we have thus offered you during your various orders 1 kilim incense case, 1 shaking incense case and lately 1 pocket mirror, I hope you have appreciated these gifts. Beautiful day scented with the oriental "kilim" and happy holidays!
M
Michele R.
Rating: 4 out of 5
First order. Nice presentation. Sober bottle. I prefer to have the quality of the contents rather than to bet on a too sophisticated container.
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Response from CARREMENT BELLE
It seems that we share common values, Michèle, because for more than 30 years we have been investing most of our budget in the quality of perfume, and opt for simple, elegant and timeless packaging to sublimate our juices. We will try to take even more care of the presentation and to surprise you with your next order in order to obtain the 5 stars! Nice evening and see you soon we hope...
I
Isabelle T.
Rating: 4 out of 5
Order samples received with a personalized note; touching gesture. The fragrances do not suit me and I regret it because I would have enjoyed buying at CARREMENT BELLE.
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Response from CARREMENT BELLE
Good evening, Isabelle! Thank you for having had the curiosity to discover our fragrances: we would have liked love at first sight to occur between our fragrances and your nose, but our tastes evolve over time so we don't lose hope! Have a nice holiday and see you soon maybe...
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