Customer reviews of Casambu

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 1 562 published reviews
5 1 451 93% 4 85 5% 3 7 0% 2 9 1% 1 10 1%

Summary of reviews

Casambu consistently delivers on fast, reliable service with shipments that arrive quickly and in well-packaged condition. Customers highlight products that match descriptions and expectations, with careful packaging and on-time delivery reinforcing trust in the store. The experience is amplified by helpful, friendly, and knowledgeable support, including personal handwritten notes and confident recommendations from both sales and after-sales contacts. Overall, shoppers praise the site’s clarity, responsiveness, and dependable fulfillment, making Casambu a trusted source for practical, well-described products.

All reviews

L
Lechevalier F.
Rating: 5 out of 5
following a purchase from 11/12/2025
Perfect order tracking. A team that listens, top-notch
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Hubert C.
Rating: 4 out of 5
following a purchase from 09/12/2025
Hello. E-commerce with fast delivery. But does not listen to the customer for a delivery to the Boutté sorting center and not to the village sorting center. Regards.
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Roseline M.
Rating: 5 out of 5
following a purchase from 10/12/2025
Package not opened yet. But order was handled immediately, super nice contact from Ori, efficient for a locker change, fast delivery. Don't change anything, everything is fine!
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Lucien H.
Rating: 4 out of 5
following a purchase from 10/12/2025
From ordering to delivery, everything went well. Thank you
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Alain C.
Rating: 5 out of 5
following a purchase from 09/12/2025
Great selection of cool items
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Brigitte C.
Rating: 5 out of 5
following a purchase from 09/12/2025
Perfect, don't change anything.
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Andres R.
Rating: 5 out of 5
following a purchase from 07/12/2025
Everything went well. Great article.
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Isabelle G.
Rating: 5 out of 5
following a purchase from 29/11/2025
Great service, thank you!
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Dominique R.
Rating: 5 out of 5
following a purchase from 04/12/2025
everything is fine - the mugs are beautiful and the person I spoke to on the phone was very pleasant !! super happy!
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Cecile A.
Rating: 5 out of 5
following a purchase from 30/11/2025
Top customer service! I had made a first order where I made a mistake in choosing the product. I was contacted to indicate that there might be an error on my order. The person I spoke to on the phone gave me product references to modify my order. I was able to correct my order and I received my package super quickly. Great, thank you very much for this top customer service! It's always a pleasure to order from Casambu!
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Dominique G.
Rating: 5 out of 5
following a purchase from 01/12/2025
Service without problems and product matching my search, very interesting and timely price offer
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Marianne A.
Rating: 5 out of 5
following a purchase from 01/12/2025
I bought a seat on sale on many sites. But I was attracted by Casambu direct. The order was processed quickly, the delivery went well. I hope my adventurer will appreciate her gift.
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R
Riviere R.
Rating: 5 out of 5
following a purchase from 29/11/2025
Fast and compliant.
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Isabelle D.
Rating: 5 out of 5
following a purchase from 29/11/2025
Fast processing and without problems!
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V
Veronique B.
Rating: 5 out of 5
following a purchase from 26/11/2025
Good quality products
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Manuel B.
Rating: 5 out of 5
following a purchase from 25/11/2025
Great advice over the phone, and very accommodating with my order preparation before purchase! top
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Pascale F.
Rating: 5 out of 5
following a purchase from 24/11/2025
Perfect, everything arrived very quickly. They even called me to let me know that there was a slightly torn package, asking if I still wanted it or not. I had a very very nice person on the phone. I recommend 1000%
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J
Johanne B.
Rating: 5 out of 5
following a purchase from 08/10/2025
Hello, I had a problem with my order and after exchanging emails, we managed to find a satisfactory solution for everyone. I will be able to finalize my Christmas gifts without worry! Thank you again to the team for their listening ability. Have a great holiday season!
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M
Martial L.
Rating: 5 out of 5
following a purchase from 23/11/2025
beautiful selection of products great service
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F
Françoise S.
Rating: 5 out of 5
following a purchase from 17/11/2025
I received my order very quickly, it's a coffee maker, a Christmas gift for my husband. The team is very professional and welcoming. I recommend.
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Nelly R.
Rating: 5 out of 5
following a purchase from 17/11/2025
Fast delivery.
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Samuel G.
Rating: 4 out of 5
following a purchase from 16/11/2025
Top delivery
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P
Phetlavanh P.
Rating: 5 out of 5
following a purchase from 14/11/2025
Order as described. Competitive price. I recommend.
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Jean Pierre M.
Rating: 5 out of 5
following a purchase from 14/11/2025
Perfect
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Sylvaine C.
Rating: 5 out of 5
following a purchase from 12/11/2025
I love it. Pleasant welcome. Fast shipping and well packaged. Quality product
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C
Catherine M.
Rating: 4 out of 5
following a purchase from 12/11/2025
Delivery received within 1 week. Product conforms, first recipe tested not great with a silicone taste. To retry
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Benedicte F.
Rating: 5 out of 5
following a purchase from 13/11/2025
Fast delivery and excellent product
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Jasmyne D.
Rating: 5 out of 5
following a purchase from 11/11/2025
Great product and fast shipping. Thank you
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Karine A.
Rating: 5 out of 5
following a purchase from 10/11/2025
Friendly communication and efficient and careful shipping. I haven't tested the product or its longevity yet
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Martine D.
Rating: 5 out of 5
following a purchase from 11/11/2025
As described. Fast and well-protected shipping. Thank you.
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Aurore D.
Rating: 5 out of 5
following a purchase from 10/11/2025
Quality product! I highly recommend
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Olivier C.
Rating: 5 out of 5
following a purchase from 06/11/2025
Respect for the order Speed And a personalized note Thank you
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V
Vincent F.
Rating: 5 out of 5
following a purchase from 30/10/2025
Products a bit expensive but nice
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E
Eric R.
Rating: 5 out of 5
following a purchase from 05/11/2025
Fast shipping, quality products.
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Marie Françoise O.
Rating: 5 out of 5
following a purchase from 04/11/2025
Super professional and very friendly.
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Jean-François P.
Rating: 5 out of 5
following a purchase from 03/11/2025
Very good advice, very professional.
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O
Olivier B.
Rating: 5 out of 5
following a purchase from 02/11/2025
Order delivered very quickly. Groenenberg coffee maker as requested. Attentive customer service with personalized little notes. Well done.
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A
Agnes R.
Rating: 4 out of 5
following a purchase from 29/10/2025
this order is a gift for Christmas but I still unwrapped it and indeed it doesn't take up much space.
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Anaïs V.
Rating: 5 out of 5
following a purchase from 27/10/2025
Absolutely perfect! From the north to Savoie!
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Nathalie S.
Rating: 5 out of 5
following a purchase from 27/10/2025
Easy site. Simple order. Fast delivery.
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