★★★★★
based on 1399 reviews published
Latest negative customer reviews
I am sorry but unfortunately I am very disappointed with your product, because it does turn on very well but when I turn it off there is a white smoke that has come out of my lamp (borderline toxic) I had to take it out and extinguish the wick with water.
My order has not arrived yet
Order not yet received. I will tell you what I think of the product when I finally have it in hand
No response received to my return request
Advertising for European, eco-friendly products. In reality, the manufacturing is Chinese.
Thank you for your feedback. We choose our products and the brands we collaborate with very carefully and with particular attention.
We do our best to prioritize French and European manufacturing. However, as you know, many materials are now predominantly produced in Asia, which makes it difficult to offer a 100% local supply and meet all needs.
That is why we only select brands that use sustainable and quality materials, even if some of them are sometimes manufactured internationally.
We thank you for your understanding and remain at your disposal for any further information,
Best regards,
Ori and Aurel,
The founders of Casambu
Package not received on the scheduled day! Now available at a different address than planned, but since I work 75km from my home, I can only pick it up next weekend... But according to Chronopost, I only have until Wednesday to pick it up, so for me it's impossible! So 1 star, that's already a lot...