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D
Rating: 4 out of 5
Fast and efficient
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Customer reviews of CAUJOLLE ROUES ET ROULETTES
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 488 published reviews
Summary of reviews
The store consistently delivers fast and reliable service, with multiple mentions of quick shipping and timely delivery that match or exceed expectations. Customers highlight concrete positives such as products arriving well packaged, exactly as described, and suitable for their needs, including complete wheels inflated to the specified rim value and parts that fit like a glove. Customer service is described as professional and responsive, with positive experiences when contacting support and receiving helpful, courteous reception. Overall, the range of products and the speed of delivery are repeatedly praised, making the shopping experience dependable and satisfying.
Reviews 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
If I remember correctly, previously shipping over a certain amount was free.
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N
Rating: 4 out of 5
Fast and careful shipping
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B
Rating: 4 out of 5
Good
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J
Rating: 4 out of 5
Responsiveness
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S
Rating: 3 out of 5
1st order too large, 2nd too long, not enough details on the size of the stem that fits into the furniture
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Response from CAUJOLLE ROUES ET ROULETTES
Hello,
For any questions or if you need assistance, you can reach us at 05.61.35.92.64.
For any questions or if you need assistance, you can reach us at 05.61.35.92.64.
B
Rating: 4 out of 5
Nothing to report
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J
Rating: 4 out of 5
Very good contact and a very large choice. Compliant with my expectations, I highly recommend this company. Jean Pierre
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T
Rating: 3 out of 5
Average quality. The wheel has no bearing and the rubber seems cracked. A Chinese product?
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Response from CAUJOLLE ROUES ET ROULETTES
Hello, we have been manufacturing this model for about fifty years, always in our workshops in Toulouse! We have the same model available with bearings; you actually selected the version without bearings which is cheaper, that's why.. We apologize if the product sheet was not clear? Perhaps you would like us to send you a bearing by post?
T
Rating: 3 out of 5
Wheel bearings were blocked and had to be replaced
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M
Rating: 4 out of 5
Small problem with card payment, otherwise impeccable!
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Y
Rating: 4 out of 5
Very good material
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S
Rating: 3 out of 5
Average experience
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D
Rating: 3 out of 5
Very good
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N
Rating: 4 out of 5
Good
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F
Rating: 4 out of 5
Good
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P
Rating: 4 out of 5
Following purchase ref 99135 exactly corresponding to my need (deck chair wheel with adapted axle and wheel diameters) Missing a star because the indication 'aluminum' heavily emphasized is exaggerated, as it is actually plastic-nylon colored aluminum (even if this is well indicated in the detailed description)
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Y
Rating: 4 out of 5
Good
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T
Rating: 4 out of 5
Order received quickly in a very compact and precise packaging but I haven't used it yet
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J
Rating: 4 out of 5
Perfect
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F
Rating: 4 out of 5
very good
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D
Rating: 4 out of 5
Package perfect, not damaged. Nothing to report
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J
Rating: 4 out of 5
Good quality.
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S
Rating: 3 out of 5
Correct material, only the carrier did not properly ensure their service which spoiled this purchase.
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I
Rating: 4 out of 5
It would be great if they sold just the individual wheels of this model. Thank you.
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D
Rating: 4 out of 5
Matches what I was looking for
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D
Rating: 4 out of 5
Nothing to report
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J
Rating: 4 out of 5
In accordance with the description
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I
Rating: 4 out of 5
good but just the customer service who are real robots. otherwise the equipment is good and overall good because I made a mistake in the order and they took it back without any issues.
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J
Rating: 4 out of 5
Hello. The wheels are great with the needle bearings. Perfect. Best regards. Jmg
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J
Rating: 4 out of 5
I do not give 5 stars because of the price of this item, which I found VERY high. For the rest, the site is quite clear, smooth navigation, lightning delivery... Overall, a good supplier. I might come back on occasion.
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M
Rating: 3 out of 5
The delivered item was not the one that was ordered. Very good phone support at the complaints service.
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G
Rating: 3 out of 5
Diameter 275 mm instead of the announced 280 mm --- I installed it anyway but the 5 mm was very important for me as they usually wear out very quickly and the brake disc touches the ground -- it's a soapbox.
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P
Rating: 4 out of 5
Well received, the ordered model
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