English
★★★★★
based on 2142 reviews published
Latest customer reviews
Very good products ordered with confidence on the Caujolle site. Serious company.
Excellent logistics product strictly compliant and good price seems difficult to do better ..
R. A. S. Thank you
Well Done its job
Conforms to expectations and very good follow-up
Product conforms to the description especially dimensional Delivery time respected
Very good
Wheels conform to the description and fast delivery I recommend
No problem everything went well
A very serious company in its listening and follow-up as we would like to have many. Quality products. Highly recommended without reservation
Very good
Price and delivery time top notch!
Delivery times respected Order compliant Good quality, just a defect on one of the wheels (striped surface)
Thank you very much for your positive feedback regarding our delivery times and the compliance of your order!
We take note of your comment regarding the striped surface on one of the wheels. Even though our steel rollers are robust, this visual defect should not be present. If you find that this hinders the proper rolling of your gate, please do not hesitate to send a photo to our customer service at [email protected]. We will gladly send you a new part.
Thank you very much for your trust and see you soon!
The Caujolle team
Very very serious! đŸ™‚
Fast delivery, compliant product
Fast delivery, good quality materials. Nothing to complain about.
Upon receipt, I wanted to mount the hinges on a 10 mm groove rail, according to the product description. Unfortunately, the four received rollers had different dimensions from each other. As a result: only one could possibly fit, the others being incompatible with the rail. I find it quite surprising that a product sold for a specific dimension can have so many machining variations. In my case, this simply blocked the project and made assembly impossible. I contacted customer service, which responded quickly and provided me with a return label without difficulty. I was also offered either a new shipment or a 15% discount on a future order. I commend the responsiveness of the after-sales service, but for my part, I ultimately had to have the rollers taken back by a machinist in order to finish my installation. An experience that does not make me want to reorder this type of product.
Thank you for your detailed feedback. While we are pleased to hear that the responsiveness of our customer service met your expectations, we are sincerely sorry for the machining defect found on these rollers.
A dimensional discrepancy on a 10 mm groove rail is abnormal and does not correspond at all to our quality standards. We have immediately reported this information to our production control service to verify the concerned batch and prevent this from happening again.
We fully understand your frustration regarding the blockage of your project. We hope to have the opportunity to prove the true quality of our products during your next need.
Best regards,
The Caujolle team
Product compliant and fast and careful shipping.
High quality wheels, and delivered very quickly. I intend to recommend the same ones soon, thank you.
Professional service
Products compliant
All good
Just installed. Impeccable. Now, let's see how it holds up over time.
Great
Products matching their descriptions. Fast shipping.
Matches my order, perfect, package received quickly
Fast efficient pro
Super !!
Very good.
Fast shipping and product conf
Perfect
Very good product thank you I will actually take more quickly
Product as advertised, fast delivery, clear and easy-to-navigate website. Establishment to recommend.
Nothing to complain about. Everything went well..
Very satisfied with my order best regards
Well received. Everything is compliant
Satisfied
Wheels correspond well to the door very happy with this purchase
Exactly identical to the original
Products received on time. Well packaged. To see the quality, over time...