English
/10
★★★★★
based on 1416 reviews published
★★★★★
based on 1416 reviews published
Latest positive customer reviews
5
/5
★★★★★
Perfect
Jean-claude S.
purchased on 21/11/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your 5-star review! Your satisfaction is our greatest reward. We look forward to accompanying you again for more perfect moments! Customer service Caviar de Neuvic
5
/5
★★★★★
Fast and secure shipping, and the product itself is perfect.
Guillaume L.
purchased on 07/11/2024
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Answer from Caviar de Neuvic
Hello, Thank you for your review! We are delighted that your experience with us went well and that our Baeri caviar met your expectations. We look forward to seeing you among our next orders! Customer service Caviar de Neuvic
5
/5
★★★★★
Received on time, well packaged
Florine M.
purchased on 03/11/2024
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Answer from Caviar de Neuvic
Hello, Thank you for your kind review. We are happy to know that you were able to receive your package on time. At Caviar de Neuvic, our products are carefully packaged to preserve their freshness and quality. Thank you for your confidence. See you soon! Customer service Caviar de Neuvic
5
/5
★★★★★
Very good. Good caviar even if I'm not a connoisseur.
Alain M.
purchased on 07/11/2024
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Answer from Caviar de Neuvic
Hello, Thank you for your feedback and for your 5-star rating. We are fully satisfied that even without being a connoisseur, you were able to appreciate our Baeri caviar. Please do not hesitate to contact us if you require any further information for your next order. See you soon Customer service Caviar de Neuvic
5
/5
★★★★★
Very good products overall
Alain P.
purchased on 31/10/2024
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Answer from Caviar de Neuvic
Hello, Thank you for your positive feedback. We are happy to hear that our delicatessen products have met your expectations. See you soon! Customer service Caviar de Neuvic
5
/5
★★★★★
RAS: precise and punctual delivery, careful and protective packaging.
Patrick L.
purchased on 21/10/2024
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Answer from Caviar de Neuvic
Hello, Thank you for your review and 5-star rating. Caviar de Neuvic is delighted to hear that your experience with us was a success. Your satisfaction is our priority. Thank you for your confidence! Customer service Caviar de Neuvic
5
/5
★★★★★
Perfect!
Alain C.
purchased on 17/10/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your 5-star review! Your satisfaction is our greatest reward. We look forward to accompanying you again for more perfect moments! Caviar de Neuvic Customer Service
5
/5
★★★★★
Fast delivery. Products well packaged in a space-saving, easy-to-handle box. Products not yet tasted ....
Christiane J.
purchased on 15/10/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your 5 star feedback! We are delighted that the delivery was quick and that our products were carefully packaged for optimal reception. We hope you will appreciate their quality as soon as you taste them. Don't hesitate to come back and share your experience with us! See you soon! Caviar de Neuvic Customer Service
5
/5
★★★★★
Ras.
Gisbert M.
purchased on 29/09/2024
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Answer from Caviar de Neuvic
Hello, thank you for your feedback and your 5-star review! See you soon! Customer service Caviar de Neuvic
5
/5
★★★★★
Very good
Franck L.
purchased on 07/10/2024
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Answer from Caviar de Neuvic
Hello, Thank you for your 5-star review. Your satisfaction is our priority! See you soon! Customer service Caviar de Neuvic
5
/5
★★★★★
Everything is perfect, the site is easy to use, the products perfectly explained and the delivery impeccable on the times announced and the cold chain perfectly respected.
Denis K.
purchased on 28/09/2024
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Answer from Caviar de Neuvic
Hello, Thank you for your constructive feedback and for your 5-star rating! Caviar de Neuvic is very pleased to hear that the entire purchasing process for your order went smoothly. Our products are carefully packaged to guarantee freshness and quality. What's more, we ship with Chronofresh to ensure refrigerated delivery. Your satisfaction is our greatest reward. See you soon! Caviar de Neuvic Customer Service
5
/5
★★★★★
Very good quality products. Faultless shipping and packaging.
Jean Pierre M.
purchased on 25/09/2024
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Answer from Caviar de Neuvic
Hello, thank you for this superb 5-star review! Caviar de Neuvic is committed to the quality of its products. We are happy to know that our delicatessen products have met all your expectations. Thank you for your confidence. See you soon! Customer service Caviar de Neuvic
5
/5
★★★★★
Very good products
Eugenio F.
purchased on 17/09/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your 5 stars and your excellent feedback! We are delighted that our products met your expectations and that you found them to be up to your standards. At Caviar de Neuvic, we pride ourselves on offering products of the highest quality. Your satisfaction is our greatest reward, and your feedback encourages us to continue offering the very best in French excellence. We look forward to meeting you again for future tastings of our exceptional products. Customer service Caviar de Neuvic
5
/5
★★★★★
Very good
Alexis D.
purchased on 12/09/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your 5-star review! We are delighted to hear that our fish roe has met your expectations. Your satisfaction is our priority. We hope to see you again soon among our next orders. Customer service Caviar de Neuvic
5
/5
★★★★★
A happy duo...
Evelyn M.
purchased on 09/09/2024
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Answer from Caviar de Neuvic
Hello, Thank you so much for your 5 stars and your enthusiastic feedback! We're delighted to hear that our "Plaisir Duo" gift set added a touch of happiness to your moment. Our boxes are designed to offer a refined gourmet experience, and we're delighted to hear that you enjoyed this tasting for two. At Caviar de Neuvic, we do our utmost to create unique moments of sharing around exceptional products. Your satisfaction is the best reward of all, and we're happy to contribute to these precious moments. We look forward to welcoming you to our range of gift sets for new tasting experiences.* Caviar de Neuvic Customer Service
5
/5
★★★★★
No (nasty) surprises. The order arrived exactly as expected, in good condition, in a word: perfect.
Jacques C.
purchased on 23/08/2024
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Answer from Caviar de Neuvic
Hello, Thank you for your 5-star review! Your satisfaction is our priority! We are delighted to hear that your experience with us was a success! See you soon! Caviar de Neuvic Customer Service
5
/5
★★★★★
Easy to order. Very good online support.
Marc C.
purchased on 09/08/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your positive feedback! We're delighted to hear that you found our site easy to use and that our online support lived up to your expectations. We do our best to provide a smooth and enjoyable experience for our customers, and your feedback is a great source of motivation for us. Please don't hesitate to contact us if you need any help in the future. the caviar de Neuvic team
5
/5
★★★★★
Delivery assured under the best conditions.
Anne-marie P.
purchased on 29/07/2024
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Answer from Caviar de Neuvic
Thank you very much for your positive feedback! We are delighted to hear that the delivery went smoothly. Your satisfaction is our priority, and we are pleased to see that our efforts to ensure quality delivery are bearing fruit. Please do not hesitate to contact us if you have any further queries. See you soon! The caviar de Neuvic team
5
/5
★★★★★
User-friendly navigation. Good delivery service.
Christian V.
purchased on 18/07/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your positive feedback! We are delighted that you found our site easy to navigate and that our delivery service met your expectations. Your satisfaction is our priority, and your comments encourage us to continue offering a quality experience. We hope to see you soon on our site! The caviar de Neuvic team
5
/5
★★★★★
On-time delivery
Thierry F.
purchased on 26/06/2024
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Answer from Caviar de Neuvic
Hello Thank you very much for your positive feedback and for taking the time to share your experience. We are delighted to hear that your delivery went well and that you are satisfied with our service. Your satisfaction is our priority, and your feedback encourages us to continue to provide a quality service. If you have any further questions or requirements, please do not hesitate to contact us. We look forward to serving you again soon. Thank you again for your confidence. Caviar de Neuvic customer service
5
/5
★★★★★
Perfect order, delivery and tasting
Dominique L.
purchased on 29/06/2024
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Answer from Caviar de Neuvic
Hello Thank you so much for your complimentary feedback and for sharing your experience. We are delighted to hear that your order, delivery and tasting were perfect. Your satisfaction is our greatest reward, and your positive feedback encourages us to continue offering high quality products and services. If you have any further questions or requirements, please do not hesitate to contact us. We look forward to serving you again soon. Thank you again for your trust and support. Caviar de Neuvic customer service
4
/5
★★★★☆
Perfect delivery - excellent Beluga caviar.
Pierre B.
purchased on 01/07/2024
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Answer from Caviar de Neuvic
Hello Thank you so much for your positive feedback and for taking the time to share your experience. We are delighted to hear that you found the delivery perfect and that our Beluga caviar lived up to your expectations. Your satisfaction is our top priority, and your glowing comments encourage us to continue offering products and services of the highest quality. If you have any further questions or requirements, please do not hesitate to contact us. We look forward to serving you again soon. Thank you again for your trust and support. Caviar de Neuvic customer service
5
/5
★★★★★
I received my parcel, thank you, I trust you, I hope to buy.
Mamuka K.
purchased on 26/06/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your positive feedback! We are delighted to hear that you have received your parcel and that you are satisfied with our service. Your trust is precious to us, and we are committed to continuing to offer you quality products and services. We look forward to serving you again in the near future. If you have any further questions or requirements, please do not hesitate to contact us. Thank you again for your trust and support. Caviar de Neuvic customer service
5
/5
★★★★★
Very fine caviar, remarkable quality, and, on special offer, a particularly good price! All this for a 100% French product!
Samuel L.
purchased on 30/06/2024
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Answer from Caviar de Neuvic
Hello, thank you very much for your complimentary feedback! We are delighted to hear that you have appreciated the finesse and remarkable quality of our caviar, as well as our attractive promotion. We are particularly proud to offer a 100% French product, and your satisfaction is our greatest reward. Your positive comments encourage us to continue offering exceptional products at competitive prices. We look forward to serving you again soon. If you have any further questions or requirements, please do not hesitate to contact us. Thank you again for your trust and support. Caviar de Neuvic customer service
5
/5
★★★★★
Good product quality On-time delivery
Josiane T.
purchased on 26/06/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of our products and that the delivery was made on time. Your satisfaction is our priority, and your feedback encourages us to continue to offer a high quality service. If you have any further questions or requirements, please do not hesitate to contact us. We look forward to serving you again soon. Thank you again for your confidence. Customer service caviar de Neuvic
5
/5
★★★★★
Simple, clear, practical
Edgard T.
purchased on 29/06/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your positive feedback! We're delighted to hear that you find our website simple, clear and convenient to use. We strive to make your online experience as pleasant as possible, and your feedback encourages us to continue in this direction. If you have any suggestions or additional requirements, please let us know. We look forward to serving you again soon. Thank you again for your confidence. Caviar de Neuvic customer service
4
/5
★★★★☆
Normal service and delivery, as befits this type of product
Thesy W.
purchased on 24/06/2024
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Answer from Caviar de Neuvic
Hello, Thank you for your feedback. We are pleased to hear that our service and delivery met your expectations for this type of product. Your satisfaction is important to us, and we strive to maintain a consistent level of service. If you have any suggestions or additional requirements, please do not hesitate to let us know. We look forward to serving you again soon. Thank you again for your confidence. Customer service caviar de Neuvic
4
/5
★★★★☆
The Baeri signature caviar is average in taste.
Andre G.
purchased on 24/06/2024
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Answer from Caviar de Neuvic
Hello, Thank you for taking the time to share your experience with us. We are happy to hear that the order and delivery went very well. We are sorry that the taste of our Baeri Signature caviar did not fully meet your expectations. Your feedback is invaluable and will help us to improve our products. We would like to learn more about your experience to better understand your taste expectations. Please do not hesitate to contact us directly to discuss the matter. We look forward to satisfying you with your next order. Thank you again for your feedback and your confidence. Caviar de Neuvic customer service
5
/5
★★★★★
Very good service in terms of on-time delivery
Therese Marie D.
purchased on 24/06/2024
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Answer from Caviar de Neuvic
Hello Thank you very much for your positive feedback and for taking the time to share your experience. We are delighted to hear that your delivery went well and that you are satisfied with our service. Your satisfaction is our priority, and your feedback encourages us to continue to provide a quality service. If you have any further questions or requirements, please do not hesitate to contact us. We look forward to serving you again soon. Thank you again for your confidence. Caviar de Neuvic customer service
5
/5
★★★★★
Very good, no problem
Isabelle L.
purchased on 03/06/2024
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Answer from Caviar de Neuvic
Hello Thank you very much for your positive feedback and for taking the time to share your experience. We are delighted to hear that your delivery went well and that you are satisfied with our service. Your satisfaction is our priority, and your feedback encourages us to continue to provide a quality service. If you have any further questions or requirements, please do not hesitate to contact us. We look forward to serving you again soon. Thank you again for your confidence. Caviar de Neuvic customer service
5
/5
★★★★★
Order received on time Very well packaged with respect for the cold chain, essential in my eyes The products are of very good quality It's a great discovery Neuvic I will recommend Neuvic without hesitation
Atika Z.
purchased on 16/05/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your enthusiastic feedback! We are delighted to hear that your order was received on time and that you appreciated the cold chain packaging and the quality of our products. We are delighted that you have discovered caviar de Neuvic and are satisfied with your experience. Your positive comments encourage us to continue offering high quality products and service. We look forward to serving you again in the near future. Please do not hesitate to contact us if you have any further questions or needs. Thank you again for your trust and recommendation. Caviar de Neuvic customer service
5
/5
★★★★★
Well-packaged products
Christiane J.
purchased on 21/05/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your positive feedback! We are delighted to hear that you found our products well packaged. We place great importance on packaging to ensure the quality and freshness of our products until they reach you. Your satisfaction is our priority, and your feedback encourages us to maintain these high standards. If you have any further questions or requirements, please do not hesitate to contact us. We look forward to serving you again soon. Thank you again for your confidence. Caviar de Neuvic customer service
5
/5
★★★★★
Very good product
Pascal L.
purchased on 08/05/2024
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Answer from Caviar de Neuvic
Hello Thank you very much for your positive review! We are delighted that you like our products. Your satisfaction is our priority. Customer satisfaction motivates us to offer the best products. Don't hesitate to consult our newsletters to take advantage of our offers throughout the year. Have a wonderful day!
5
/5
★★★★★
Clear and practical
Xavier C.
purchased on 30/04/2024
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Answer from Caviar de Neuvic
Hello Thank you very much for your review! We're glad you were satisfied with our product and that you found our website clear and practical. We value your feedback. Please do not hesitate to contact us if you have any further questions or needs. Have a nice day!
4
/5
★★★★☆
The delivery was a little long, postponed from the delivery site; this was not your fault.
Michelle A.
purchased on 28/04/2024
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Answer from Caviar de Neuvic
Hello, Thank you for your kind review! We are sorry to hear that the delivery time did not meet your expectations. We will pass on your comment to our Chronofresh carrier so that we can improve this aspect for your next order. Nevertheless, we hope that our delicatessen products have met your expectations. We hope to see you again soon in our orders. Customer service Caviar de Neuvic
4
/5
★★★★☆
Good contact, prices are correct, delivery times are a little long.
Bernard E.
purchased on 16/04/2024
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Answer from Caviar de Neuvic
Hello, thank you for these 4 out of 5 stars! We are happy to hear that our prices match the quality of our products. However, we would like to apologize on behalf of our carrier Chronofresh for the delivery delays. We will pass on your comments in order to improve customer satisfaction. We hope to see you back with our orders very soon. Customer service Caviar de Neuvic
4
/5
★★★★☆
Good site ergonomics
Benoît Y.
purchased on 11/04/2024
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Answer from Caviar de Neuvic
Hello, Thank you for your review! We're delighted to hear that our site and its navigation are working well for you. We also hope that our Baeri caviar has met your expectations. Thank you again for your note and see you soon! Customer service Caviar de Neuvic
5
/5
★★★★★
Very good quality
Pascal L.
purchased on 15/04/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your review! We are delighted to hear that you find our caviar of very high quality. Your satisfaction is our priority. Please do not hesitate to come back to us if you have any questions or require further information. Have a wonderful day! Customer service caviar de Neuvic
4
/5
★★★★☆
Lack of freshness protection in carton
Viviane C.
purchased on 26/03/2024
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Answer from Caviar de Neuvic
Hello, Thank you for taking the time to share your review and for giving our products a 4-star rating. Customer satisfaction and the quality of our products are very important to us. We do everything in our power to guarantee the freshness of our caviars. Our products are kept in optimal conditions, and we work with Chronofresh, a specialized carrier who uses refrigerated trucks to maintain the cold chain throughout delivery. We apologize for any perceived lack of freshness in your order. Your feedback is invaluable and enables us to continually improve our services. Please do not hesitate to contact us directly if you have any further comments or would like to discuss the matter in more detail. We're here to help. Customer service Caviar de Neuvic
5
/5
★★★★★
Easy to navigate, fast delivery Excellent, compliant product
Pascal L.
purchased on 26/03/2024
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Answer from Caviar de Neuvic
Hello, Thank you for your feedback and your 5-star review! We're delighted to hear that you enjoyed browsing our site, the speed of delivery, and above all, the quality of our products. Your satisfaction is our greatest reward and encourages us to maintain a high level of service. Don't hesitate to come back to us for any other order or question, we'll be delighted to assist you again. Customer service Caviar de Neuvic