9.5/10
★★★★★
based on 1416 reviews published

Latest positive customer reviews

4 /5
★★★★☆

It would be interesting to see views of the breeding site.

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Etienne T.
purchased on 23/03/2024
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5 /5
★★★★★

Very good, impeccable, careful and attentive service.

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Daniel A.
purchased on 14/03/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your review! We are delighted to know that our service has lived up to your expectations. Your satisfaction is our greatest reward. Please don't hesitate to contact us if you have any further questions. Have a wonderful day! Customer service caviar de Neuvic
5 /5
★★★★★

Nothing to say, everything is wonderful.

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Daniel A.
purchased on 22/02/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your feedback and your 5-star rating! We are happy to hear that your order went well. We sincerely hope that our delicatessen products and our Osciètre caviar lived up to your expectations. Your satisfaction is our greatest reward, and we value your opinions so that we can continue to meet your expectations. See you soon for new taste experiences. Caviar de Neuvic Customer Service
4 /5
★★★★☆

The site and the product are very good but the carrier did not respect the delivery time, bad customer service from the carrier, too bad.

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Amandine N.
purchased on 02/02/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for taking the time to share your experience and for giving us a 4 star rating despite the inconvenience encountered with the carrier. We are delighted that you enjoyed our site and our products. However, we are very sorry that the carrier did not meet the delivery deadline and that their customer service did not live up to your expectations. While this situation is beyond our control, we understand how frustrating it can be. Your feedback is valuable, and we will pass it on to our logistics partner so that they can improve their services and prevent this type of situation from recurring. We look forward to seeing you again. Caviar de Neuvic Customer Service
5 /5
★★★★★

Very well done and easy to navigate for ordering

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Lionel P.
purchased on 14/01/2024
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Answer from Caviar de Neuvic
Hello, Thank you for your 5 star review! We are happy to hear that your Caviar de Neuvic experience went well. We hope that our Baeri caviar and delicatessen products fully met your expectations. We look forward to seeing you among our next orders! Caviar de Neuvic Customer Service
5 /5
★★★★★

Efficient customer service, smooth delivery

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Nicolas E.
purchased on 09/02/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your excellent feedback and 5-star rating! We're delighted that you appreciated our efficient customer service and smooth delivery. Your satisfaction is our priority, and your words encourage us to continue on this path. We look forward to seeing you soon for another order! Customer service Caviar de Neuvic
5 /5
★★★★★

Well

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Bernard C.
purchased on 08/02/2024
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Answer from Caviar de Neuvic
Hello, Thank you for your 5-star rating! Your satisfaction is our priority! See you soon for more taste experiences! Customer service Caviar de Neuvic
5 /5
★★★★★

Perfect delivery, perfect packaging, perfect tasting... Thank you!

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Antoine C.
purchased on 30/01/2024
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Answer from Caviar de Neuvic
Hello, Thank you for your review and generous 5-star rating. We are very happy to hear that your Caviar de Neuvic experience was a success. At Caviar de Neuvic we do our utmost to meet your expectations. That's why your feedback is so important and helps us to continually improve. Thank you for your order and for your confidence. Customer service Caviar de Neuvic
5 /5
★★★★★

Perfectly clear, easy-to-use site

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Céline F.
purchased on 05/02/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your 5-star feedback! We're delighted that you find our site clear and easy to use. We've designed our platform so that every visitor can navigate with ease and enjoy a smooth, pleasant experience. Your satisfaction is our priority, and your compliments on the ergonomics of our site are a fine acknowledgement of our efforts. We will continue to improve our online services to offer our customers the best possible experience. We look forward to serving you again soon. Caviar de Neuvic Customer Service
5 /5
★★★★★

Fast, careful delivery. 1st caviar tasting much appreciated.

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Jefferey G.
purchased on 02/02/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your 5-star feedback! We are delighted that you appreciated the speed and care of the delivery. At Caviar de Neuvic, we attach great importance to ensuring that every order arrives in the best possible condition, and your comments confirm that our efforts are bearing fruit. We're also delighted to hear that your first caviar tasting was a success! Neuvic caviar is the fruit of unique know-how, and we're proud to be able to offer you an exceptional taste experience. We hope this first tasting will be the start of many more discoveries with our products. Don't hesitate to come back to us for new gastronomic adventures! Caviar de Neuvic Customer Service
5 /5
★★★★★

We received the advertisement by post. We went to the site without any problem and placed the order. Delivery was on time. The box is magnificent. Thank you

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Isabelle L.
purchased on 08/01/2024
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Answer from Caviar de Neuvic
Hello, Thank you very much for your review! We're glad you enjoyed our advertising and found our site easy to use. We are delighted that the delivery went as planned and that you liked the box. Your satisfaction is our top priority. Thank you again for your trust and support. Have a wonderful day! Customer service caviar de Neuvic
5 /5
★★★★★

Very creamy Not too salty. Pleasant taste

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Marie Thérèse D.
purchased on 09/12/2023
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Answer from Caviar de Neuvic
Hello, Thank you very much for your 5-star review! We are delighted to hear that our Baeri caviar has met your expectations. Your satisfaction is our greatest reward. We hope to see you again soon among our next orders. Customer service Caviar de Neuvic
5 /5
★★★★★

Thank you for the quality of the product, the on-time delivery and the follow-up.

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Dima H.
purchased on 15/12/2023
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Answer from Caviar de Neuvic
Hello, Thank you for your 5-star review! At Caviar de Neuvic the quality of our products is paramount. We are delighted that our Baeri caviar lived up to your expectations. Every detail counts for us and we work every day to make your customer experience a success. We look forward to hearing from you soon. Customer service Caviar de Neuvic
5 /5
★★★★★

Well packaged and perfect delivery

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Francoise M.
purchased on 26/12/2023
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Answer from Caviar de Neuvic
Hello, Thank you very much for your 5-star feedback! We are delighted to hear that the packaging and delivery of your order lived up to your expectations. We pay particular attention to every detail, from the preparation of your package to its delivery, to ensure that your experience with Caviar de Neuvic is impeccable. We look forward to working with you. Caviar de Neuvic Customer Service
5 /5
★★★★★

Everything was perfect

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Andre L.
purchased on 27/12/2023
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Answer from Caviar de Neuvic
Hello, Thank you for your review and your superb 5-star rating! Customer satisfaction is very important to us. We are very happy to hear that your experience was perfect. We look forward to seeing you again in the future. Customer service Caviar de Neuvic
5 /5
★★★★★

Impeccable telephone service Easy payment by bank transfer Chronofresh delivery on time as planned. Perfect freshness and, above all, impeccable quality of the product itself (oscietre caviar) - in short, the top level of know-how from this French company ... we already had vodka, now we have eggs ....

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'patrick' L.
purchased on 21/12/2023
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Answer from Caviar de Neuvic
Hello, Thank you very much for your glowing 5-star review! We are delighted to read that your experience with Caviar de Neuvic lived up to your expectations. Your satisfaction with the quality of our telephone service, the ease of payment, the punctuality of Chronofresh delivery, and the freshness of our products touches us deeply. We are also delighted that our Osciètre caviar has won you over with its impeccable quality. At Caviar de Neuvic, we make it a point of honor to promote French know-how, and your words encourage our entire team to continue excelling in what we do. We hope to have the pleasure of accompanying you again very soon for new exceptional tastings. Caviar de Neuvic Customer Service
4 /5
★★★★☆

Very good product and delivery. I had noted a request for blinis offered as a gift for the amount of my order and did not receive it.

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Jean Christian B.
purchased on 14/12/2023
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4 /5
★★★★☆

Sales

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Richard D.
purchased on 26/12/2023
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5 /5
★★★★★

Unquestionable and very professional contact and responsiveness.

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Sas Jean Louis F.
purchased on 20/12/2023
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Answer from Caviar de Neuvic
Hello, Thank you so much for your 5-star review and your encouraging words! We're delighted that you appreciated the quality of our contact and our responsiveness. At Caviar de Neuvic, we are committed to offering impeccable service, combining professionalism and availability, to guarantee the best possible experience for our customers. Your compliments are a great reward for our team, always dedicated to meeting your needs with speed and attention. We remain at your disposal for any future requests and hope to have the pleasure of accompanying you again very soon. Caviar de Neuvic Customer Service
5 /5
★★★★★

A simple, intuitive site with an attractive product presentation

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Michael R.
purchased on 19/12/2023
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Answer from Caviar de Neuvic
Hello, Thank you very much for your 5-star feedback! We're delighted that you found our site simple and intuitive, and that the presentation of our products appealed to you. We take particular care to provide a smooth, pleasant browsing experience, with each product presented with care, so that you can easily discover our offers and make your choices with ease. Your compliments encourage us to continue in this direction, and to constantly improve our site to make it even more accessible and attractive. We hope you enjoy revisiting our site for future orders and discoveries. Caviar de Neuvic Customer Service
4 /5
★★★★☆

Practical site

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Alain M.
purchased on 22/12/2023
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Answer from Caviar de Neuvic
Hello, Thank you very much for your review and your 4 stars! We're glad you found our site convenient and easy to use. Your feedback is valuable to us, and we're constantly working to improve the online experience to make your browsing experience even more enjoyable. If you have any suggestions or comments to make your experience even better, please let us know. We look forward to assisting you on your next visit. Customer service Caviar de Neuvic
5 /5
★★★★★

RAS Professionalism

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Jean C.
purchased on 15/12/2023
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Answer from Caviar de Neuvic
Hello, Thank you for your 5-star review! We are very pleased that you enjoyed your experience with us. At Caviar de Neuvic, your satisfaction is our priority. We look forward to seeing you again in the future. Customer service Caviar de Neuvic
5 /5
★★★★★

Fine

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Georges L.
purchased on 11/12/2023
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5 /5
★★★★★

Perfect for online ordering service. Received on time, delivered with care for a tasting at Château de Bacqueville.

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Antoine C.
purchased on 20/12/2023
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5 /5
★★★★★

As usual, impeccable service.

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Alain L.
purchased on 21/12/2023
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4 /5
★★★★☆

Disappointed by false promotions during holiday periods A clearer pricing policy would be welcome

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Patrick D.
purchased on 14/11/2023
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5 /5
★★★★★

Perfect, super fresh products, delivered in record time and delicious!

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Hélène D.
purchased on 19/12/2023
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5 /5
★★★★★

Good quality products! The caviar and vodka were the perfect accompaniment to our family holiday meals!

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Thibaut G.
purchased on 19/12/2023
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4 /5
★★★★☆

Lack of user-friendliness and fluidity

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Brigitte C.
purchased on 15/12/2023
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5 /5
★★★★★

Delivery on time. Perfectly packaged, respecting the cold chain.

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Philippe R.
purchased on 12/12/2023
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5 /5
★★★★★

Order arrived on time as agreed, quality products, but that's no surprise !!...

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Pierre B.
purchased on 13/12/2023
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5 /5
★★★★★

Very intuitive

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Ludovic C.
purchased on 19/12/2023
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5 /5
★★★★★

Very good for a first order. Partnership with conciergerie crédit agricole.

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Francois B.
purchased on 13/12/2023
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5 /5
★★★★★

Excellent as every year!

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Danielle A.
purchased on 19/12/2023
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5 /5
★★★★★

Responsiveness, precision, accuracy, no problems at all.

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Jean Jacques L.
purchased on 15/12/2023
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5 /5
★★★★★

Fluctuating delivery cheek: 20th then 21st then 20th then 21st!

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Georges M.
purchased on 17/12/2023
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4 /5
★★★★☆

Too bad delivery problems spoiled the fun a bit. Delivery delayed twice by one day. Complicated to book 3 days from 8:00 am to 6:00 pm to wait for a delivery... Telephone contact with Neuvic service very pleasant and professional. The caviar is excellent and lives up to its reputation. We thoroughly enjoyed it.

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Pierre C.
purchased on 15/12/2023
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5 /5
★★★★★

Apart from the initial confusion of civility / initial postal address due to the drafting of promotional and commercial documents, perfect!

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Jean Paul A.
purchased on 12/12/2023
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend it!

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Pascal D.
purchased on 05/12/2023
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5 /5
★★★★★

A product bought as a gift for Christmas! I hope to introduce people to caviar and French vodka!

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Juliette B.
purchased on 01/12/2023
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