English
★★★★★
based on 1416 reviews published
Latest customer reviews
Very good product and delivery. I had noted a request for blinis offered as a gift for the amount of my order and did not receive it.
Sales
Unquestionable and very professional contact and responsiveness.
A simple, intuitive site with an attractive product presentation
Practical site
RAS Professionalism
Fine
Perfect for online ordering service. Received on time, delivered with care for a tasting at Château de Bacqueville.
As usual, impeccable service.
Disappointed by false promotions during holiday periods A clearer pricing policy would be welcome
Perfect, super fresh products, delivered in record time and delicious!
Good quality products! The caviar and vodka were the perfect accompaniment to our family holiday meals!
Lack of user-friendliness and fluidity
No respect for delivery dates!
Delivery on time. Perfectly packaged, respecting the cold chain.
Order arrived on time as agreed, quality products, but that's no surprise !!...
Payment not validated, even though my credit card had been debited. Without a phone call from me on the scheduled delivery day, I would never have received my order, which arrived 2 days later.
Very intuitive
Very good for a first order. Partnership with conciergerie crédit agricole.
Attractive when opened, but a little disappointed by the gustatory side of this caviar, explaining my score; lacks a little flavor.
Excellent as every year!
Responsiveness, precision, accuracy, no problems at all.
Fluctuating delivery cheek: 20th then 21st then 20th then 21st!
Not very easy to navigate
Too bad delivery problems spoiled the fun a bit. Delivery delayed twice by one day. Complicated to book 3 days from 8:00 am to 6:00 pm to wait for a delivery... Telephone contact with Neuvic service very pleasant and professional. The caviar is excellent and lives up to its reputation. We thoroughly enjoyed it.
Apart from the initial confusion of civility / initial postal address due to the drafting of promotional and commercial documents, perfect!
Very good, impeccable service, careful and attentive. I recommend it!
A product bought as a gift for Christmas! I hope to introduce people to caviar and French vodka!
Relatively easy to find the product, but I'm not an expert
Very satisfied with my order, the fact of choosing the day of delivery is very practical.
Very satisfactory.
All right!
Clean packaging Packaging in good condition Delivery on time Top of the range
Clear navigation, top delivery
Fast shipping in very good conditions. Always so satisfied. Thank you
Excellent Fast delivery
Very good site and fast delivery.
Quality products delivered in perfect conditions, on time and at the right temperature.
I had ordered this brand because the delivery date was two days after my order and it arrived later and after the day I needed it!
Delivery with perfect cool storage by appointment.