English
★★★★★
based on 1416 reviews published
Latest customer reviews
Delivery problem with chronofresh. Too bad ...
The quality of the service is in line with the product.
SALES DEPARTMENT VERY CLOSE TO ITS CUSTOMERS, PERFECT
Excellent products, fast delivery. Serious merchant
Very good product with serious delivery!
Fast delivery, perfect packaging. Already ordered from this site, which I recommend. Thank you
Very good
Zero defects: online ordering is easy, delivery is on time and well protected. Thank you.
Beautiful site, clear explanations on "how to consume"
A series of errors or absent-mindedness! After placing my order, having mentioned my wish to include gift bags, an operator called me back, saying that she was making sure. On receiving the parcel, I noted that only one copy was enclosed and called the after-sales service, who told me that they would call me back! With no news after two days, I called back and was told that the necessary would be done... To be continued! I'm waiting and hope I won't have to call again.
Simply perfect and efficient
Easy navigation
Very well
We haven't tasted them yet, but the order, appointment and delivery were perfect.
The site is simple and clear. One call to arrange delivery, which is fast (24h) and reliable.
Fine
Good, constructive and respectful telephone conversations! Perfect refrigerated delivery ....
Pleasant site and enlightening content on the various products
Easy to access, very clear.
Everything went very well, the order arrived without any problems, I was warned in good time, which is very good.
Follow-up of delivery always perfect with a very good reception. The product is excellent. I'll definitely recommend it.
The site is very well done. I was contacted to schedule delivery. Excellent service! Bravo
Always very satisfied with the service However, I would like to point out that a few months ago you asked me to return a tin of wild white caviar and I haven't had any reply since.
On the site it is mentioned that for caviar osciètre short DDM qu'elle was two months guaranteed (still present on the site this day 29/09 the young woman doubted the phone to contact and told me it was good. In fact ordered on 20/09 DDM on the box 17/10/21! Not happy at all, hard to believe that such a DDM guarantee is left unfulfilled.
Perfect, the site is easy to use and I don't hesitate to place the same order again, it's super fast!
Great service! Navigation on the new site is top notch. Thank you for scheduling delivery so well.
Perfect
Well... simple
Personalized, efficient service
Perfect
Very disappointed with the order! I called you, I'm still waiting for your call back. I promise.
Everything went well, I'm very satisfied.
As expected
Wonderful and delicious thank you for your work
Very good product fast delivery
As ordered
It's not user-friendly: you have to be very careful about what you order: gram, price, etc. In addition, the delivery was cancelled without any warning. The service provider chosen to deliver is really mediocre in terms of customer relations. This is detrimental to Neuvic's image.
Easy order call to check delivery date excellent delivery tracking
With the exception of one major oversight that made my friends uncomfortable, everything is perfect.
Very pleasant and responsive customer service