English
★★★★★
based on 1416 reviews published
Latest customer reviews
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Thank you and we are delighted to see that your order meets your expectations.
Best regards,
Customer service
Caviar de Neuvic
Perfect
Thank you and we are delighted to see that your order meets your expectations.
Best regards,
Customer service
Caviar de Neuvic
Perfect
Thank you and we are pleased to see that your order meets your expectations.
Best regards,
Customer service
Caviar de Neuvic
I cannot respond to you because it was a gift that I gave without tasting it.
Thank you for your feedback. We completely understand and hope that the recipient of the gift was able to appreciate your thoughtfulness. Please feel free to share their impressions if the opportunity arises!
Best regards,
Customer service
Caviar de Neuvic
Package received quickly and in good condition. I am always satisfied with the products, but a note for this order: the jar of cisco roe was barely closed, it opened as soon as I picked it up and was tasted without delay.
Customer Service
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Super fast delivery, excellent caviar! Thank you
Best regards,
Customer service
Caviar de Neuvic
Very good product. Given the expiration dates of the shipped products, I recommend allowing a bit of leeway on the delivery to avoid any scares. Note the very high availability of the sales service. I would order again.
Thank you very much for your feedback and constructive remarks. We are delighted that the quality of our products and the availability of our sales service met your expectations.
We would be happy to welcome you again for your next order.
Best regards,
Customer service
Caviar de Neuvic
Perfect thank you
Thank you very much for your feedback. We are delighted that the product met your expectations.
Best regards,
Customer service
Caviar de Neuvic
Perfect products arrived on the scheduled day
Thank you very much for your feedback. We are delighted that our products were very appreciated and hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
Delivery on time, Caviar Baeri signature fine and fragrant. Box of 100g is more than enough for 2. Delicious blinis to absolutely order.
Thank you very much for your feedback. We are delighted that our products were very appreciated and hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
Very good
Very good, too bad it's still a bit expensive, otherwise we would eat it more often!...
Thank you very much for your feedback. We are delighted that our products have been very appreciated and hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
Despite an error in the order, which was quickly rectified, this company is serious and offers good products.
Thank you very much for your feedback. We are delighted that the situation was quickly rectified and that you appreciate the quality of our products. Your trust is precious to us and we hope to continue fully satisfying you with your future orders.
Best regards,
Customer service
Caviar de Neuvic
Excellent product, top quality, from refrigerated delivery to tasting everything is really perfect.
Thank you very much for your feedback. We are delighted that our products have been very appreciated and we hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
Disappointing. Package received 7 days after the order, an email from Chronopost saying that I modified the delivery when I did not receive the initial email. Upon receipt of the products, a box of caviar filled with liquid barely filled... A message left with customer service on 26/12 and to this day no response
We are sincerely sorry for the inconveniences encountered and fully understand your disappointment.
After checking your order and the associated complaint, we note that the requested delivery date during the order was 20/12. Unfortunately, during the holiday season, delivery times can be extended due to the very high volume of orders.
This year, the situation was complicated by an event beyond our control: blocked roads due to farmers' protests, which caused additional disruptions in our carrier's routes.
Regarding the quality issue reported, following your call on 31/12, we explained the procedure to follow. As soon as we received the necessary elements, we forwarded your file to our quality service, which got back to us on 06/01 to address your complaint.
We sincerely regret these inconveniences and remain at your disposal for any further questions.
Best regards,
The Caviar de Neuvic team
The salmon is not sliced as well as last year, especially the tail of the salmon cut with the skin, no problem with the trout roe.
Customer Service
Thank you for the quality of service, the kindness of the staff, and the quality of the product. Experience to be renewed.
Thank you very much for your feedback. We are delighted that our products have been very appreciated as well as your experience with our sales service. We hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
Quality products, and friendly and efficient service. I am happy to have (re)discovered sturgeon meat, delicate, tasty, and substantial
Thank you very much for your feedback. We are delighted that our sturgeon has been very appreciated and we hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
My sincere thanks to Emily for facilitating the delivery to Castelnau Monratier. My children really enjoyed the caviar. It seems it was really delicious.
Caviar de Neuvic Customer Service
We loved it!!! Thank you
Thank you very much for your feedback. We are delighted that our products were very appreciated and we hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
Received my package on the requested date. Very good products
Thank you very much for your feedback. We are delighted that your experience was very appreciated and we hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
All products were excellent, especially the caviar.
Thank you very much for your feedback. We are delighted that your experience was very appreciated and we hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
Very good
Everything was perfect
Thank you very much for your feedback. We are delighted that your experience was very appreciated.
Best regards,
Customer service
Caviar de Neuvic
Very good value for money; delivery always precise. Great variety of products.
High quality product that satisfied the entire audience
Thank you very much for your feedback. We are delighted that our products were very appreciated and we hope to see you again soon.
Best regards,
Customer service
Caviar de Neuvic
Perfect
Thank you very much for your feedback. We are delighted that your experience was very satisfactory and we hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
The taste, the quality, and the service. Everything is perfect
Thank you very much for your feedback. We are delighted that your experience was greatly appreciated and hope to continue offering you pleasant tastings.
Best regards,
Customer service
Caviar de Neuvic
10 out of 10
We sincerely thank you for your feedback. We are delighted that your experience met your expectations and hope to continue introducing you to wonderful tastings.
Best regards,
Customer service
Caviar de Neuvic
Perfect service!
We sincerely thank you for your feedback. We are delighted that your experience met your expectations and hope to continue introducing you to wonderful tastings.
Best regards,
Customer service
Caviar de Neuvic
Disappointed with the beluga reserve, I expected better in terms of fat and aromatic complexity and length on the palate.
Thank you for taking the time to share your feedback. We are sorry that our beluga caviar reserve did not meet your expectations. Your feedback is valuable and helps us constantly improve the quality of our products. Please feel free to contact us directly to discuss further. We hope to have the opportunity to fully satisfy you during your next tasting.
Best regards,
The Caviar de Neuvic team
Excellent
Thank you very much for your message. We are thrilled that you enjoyed your experience and will be happy to continue providing you with exceptional gourmet moments.
Best regards,
Customer service
Caviar de Neuvic
Yum, it was delicious, we will order again as soon as the opportunity arises
Thank you for your feedback, and we are delighted that your experience was so pleasant. We look forward to offering you more refined tastings and exceptional moments with our products.
Best regards,
Customer service
Caviar de Neuvic
Excellent caviar. Perfect delivery
Box with a lot of juice and not too full the rest very good
Customer Service
Efficiency, speed, and quality
We thank you for your feedback and are delighted that your experience was so pleasant. We hope to continue offering you refined tastings and exceptional moments with our products.
Best regards,
Customer service
Caviar de Neuvic
Respect for the cold chain. Serious transport and driver calls before arriving.
Thank you very much for your feedback. We are delighted that the respect of the cold chain, the quality of the transport, and the punctuality of our driver fully met your expectations.
Best regards,
Customer service
Caviar de Neuvic
An excellent caviar with a good quality-price ratio
Thank you for your feedback. We are delighted that you enjoyed your experience and will be happy to continue to introduce you to the excellence of our products.
Best regards,
Customer service
Caviar de Neuvic
Perfect!