Reviews Caviar de Neuvic

9.5/10
★★★★★
based on 1416 reviews published

Latest customer reviews

5 /5
★★★★★

Sensitive to the fact that a contact such at the initiative of the company Neuvic takes place the day after the order to finalize the delivery date Navigation on the site easy and not posing pb .

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Acheteur Vérifié
purchased on 11/06/2018
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5 /5
★★★★★

I am very satisfied with the order and its delivery.

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Acheteur Vérifié
purchased on 08/06/2018
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5 /5
★★★★★

Thank you very much! The product sheets contain all the necessary information. Very good contact with the shipping department to plan my delivery.

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Acheteur Vérifié
purchased on 11/06/2018
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5 /5
★★★★★

Careful

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Acheteur Vérifié
purchased on 25/05/2018
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5 /5
★★★★★

A must-see for those who haven't heard of us yet. Thank you for calling us to schedule your delivery.

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Acheteur Vérifié
purchased on 14/05/2018
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5 /5
★★★★★

Very practical

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Acheteur Vérifié
purchased on 14/05/2018
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5 /5
★★★★★

Good site

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Acheteur Vérifié
purchased on 30/04/2018
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5 /5
★★★★★

A customer-focused site

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Acheteur Vérifié
purchased on 07/04/2018
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5 /5
★★★★★

Very user-friendly and functional

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Acheteur Vérifié
purchased on 01/04/2018
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5 /5
★★★★★

Easy ordering, fast delivery, good product presentation and interesting promotional offers.

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Acheteur Vérifié
purchased on 23/03/2018
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5 /5
★★★★★

Still very good quality

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Acheteur Vérifié
purchased on 28/03/2018
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5 /5
★★★★★

Very interesting site with all the necessary information. Very professional telephone contact and fast delivery! Highly recommend!

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Acheteur Vérifié
purchased on 14/03/2018
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3 /5
★★★☆☆

I'm not a connoisseur, but two months apart I ordered the same caviar from you. The first time it was really excellent, whereas lately, and I say this cautiously as I don't necessarily have an infallible taste, I didn't like it very much and it even seemed to have a very slight vase aftertaste. I'm embarrassed to admit this to you as I'm sure you take the greatest care with your product.

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Acheteur Vérifié
purchased on 12/03/2018
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5 /5
★★★★★

Highly interactive and easy to use

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Acheteur Vérifié
purchased on 27/02/2018
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Answer from Caviar de Neuvic
Thank you very much!
5 /5
★★★★★

Very good caviar, careful packaging and dispatch, thank you.

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Acheteur Vérifié
purchased on 17/12/2017
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Answer from Caviar de Neuvic
Thank you very much, and don't hesitate to sign up for our newsletter!
5 /5
★★★★★

Very good follow-up

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Acheteur Vérifié
purchased on 16/12/2017
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Answer from Caviar de Neuvic
Thank you so much Florence!
1 /5
★☆☆☆☆

2 consecutive problems with delivery and missing product. This was my second order with you, but following these incidents which led me to cancel, I will no longer recommend you.

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Acheteur Vérifié
purchased on 25/11/2017
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4 /5
★★★★☆

Nice

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Acheteur Vérifié
purchased on 22/01/2018
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Answer from Caviar de Neuvic
Thank you for your order Stéphane!
3 /5
★★★☆☆

Hello i sent an email about a month ago without any news from you. the 1st tin of caviar was not good, the taste was acid and not good while the 2nd tin was succulent.

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Acheteur Vérifié
purchased on 15/12/2017
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Answer from Caviar de Neuvic
Further to your first e-mail, we would first like to apologize. We have passed on your comment to our quality department, who have not noticed any other remarks about this batch of caviar. We apologize for this inconvenience, and hope that the second box has been suitable for you.
5 /5
★★★★★

Well described

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Acheteur Vérifié
purchased on 10/02/2018
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Answer from Caviar de Neuvic
Thank you very much.
3 /5
★★★☆☆

Site could certainly be improved

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Acheteur Vérifié
purchased on 09/02/2018
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Answer from Caviar de Neuvic
We're working on it right now!
5 /5
★★★★★

Well

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Acheteur Vérifié
purchased on 02/12/2017
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Answer from Caviar de Neuvic
Thank you
5 /5
★★★★★

Perfect, as usual

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Acheteur Vérifié
purchased on 14/12/2017
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Answer from Caviar de Neuvic
Merci infiniment !
4 /5
★★★★☆

Very good ... good product ... fast delivery... cold chain preserved

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Acheteur Vérifié
purchased on 13/12/2017
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Answer from Caviar de Neuvic
Thank you for your comment, we're delighted you enjoyed it!
5 /5
★★★★★

Well-designed, ergonomic and user-friendly site

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Acheteur Vérifié
purchased on 20/12/2017
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Answer from Caviar de Neuvic
Thank you very much!
3 /5
★★★☆☆

Details of origin and payment card to be improved

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Acheteur Vérifié
purchased on 14/12/2017
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Answer from Caviar de Neuvic
We're working on improvements to the website, thank you!
4 /5
★★★★☆

Nothing to report

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Acheteur Vérifié
purchased on 05/12/2017
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Answer from Caviar de Neuvic
Thank you very much!
3 /5
★★★☆☆

Beluga bof

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Acheteur Vérifié
purchased on 18/12/2017
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Answer from Caviar de Neuvic
We're sorry the Beluga wasn't to your liking. We hope you enjoyed the Osciètre caviar from our selection.
5 /5
★★★★★

Much appreciated by my guests

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Acheteur Vérifié
purchased on 27/11/2017
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Answer from Caviar de Neuvic
We are delighted that you liked the caviar! Thank you very much!
3 /5
★★★☆☆

Good, but the promotional offers could be clearer.

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Acheteur Vérifié
purchased on 18/12/2017
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Answer from Caviar de Neuvic
Thanks for your feedback, we're working on it right now!
4 /5
★★★★☆

Clear, with no surprises

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Acheteur Vérifié
purchased on 17/12/2017
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Answer from Caviar de Neuvic
Thank you very much!
3 /5
★★★☆☆

The delivery service needs to be reviewed: it is imperative to be there but with an amplitude of 4 h it is necessary to take a day off work! in addition 2 days in a row since the 1st day no delivery and warned at the last moment.moreover the product was not in a cooler.

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Acheteur Vérifié
purchased on 09/12/2017
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Answer from Caviar de Neuvic
Hello, we're sorry about this delivery problem. Our Chronofresh carrier specializes in the delivery of fresh products. Refrigerated deliveries respect the cold chain until they reach your home. If you wish, we can provide you with the temperature curve of the parcel. As for the time of delivery, unfortunately our carrier cannot guarantee a precise time of arrival. That's why we recommend our customers to be at home in the morning.
5 /5
★★★★★

Very fast delivery, delicious caviar

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Acheteur Vérifié
purchased on 28/12/2017
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Answer from Caviar de Neuvic
Merci infiniment !
5 /5
★★★★★

Follow-up in line with product quality

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Acheteur Vérifié
purchased on 11/12/2017
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Answer from Caviar de Neuvic
Thank you very much!
5 /5
★★★★★

Very good speed and quality of delivery

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Acheteur Vérifié
purchased on 29/11/2017
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Answer from Caviar de Neuvic
Thank you very much
5 /5
★★★★★

Not disappointed

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Acheteur Vérifié
purchased on 12/12/2017
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Answer from Caviar de Neuvic
We're delighted that you're satisfied with our products!
4 /5
★★★★☆

The order was processed and delivered within the announced time.

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Acheteur Vérifié
purchased on 27/12/2017
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Answer from Caviar de Neuvic
Thank you very much
5 /5
★★★★★

Fine

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Acheteur Vérifié
purchased on 23/11/2017
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Answer from Caviar de Neuvic
Merci !
5 /5
★★★★★

It was awkward to point out that a product was missing when I placed my first order.

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Acheteur Vérifié
purchased on 15/12/2017
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Answer from Caviar de Neuvic
Hi Danielle, did you report it afterwards?
If so, you did the right thing !!!! And we apologize.
If not, please do and we'll sort it out, again with our apologies!
5 /5
★★★★★

Order delivered quickly, well packaged. And more delicious than I had ever imagined!

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Acheteur Vérifié
purchased on 15/12/2017
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Answer from Caviar de Neuvic
Merci infiniment !!!