9.5/10
★★★★★
based on 1416 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect as always

User icon
Sylvain J.
purchased on 29/11/2025
Translated review
5 /5
★★★★★

Order arrived on time

User icon
Odile G.
purchased on 10/12/2025
Translated review
5 /5
★★★★★

Perfect

User icon
Jean Luc C.
purchased on 09/12/2025
Translated review
5 /5
★★★★★

Easy order, delivery by appointment is great

User icon
Francis H.
purchased on 26/11/2025
Translated review
5 /5
★★★★★

Wide selection of caviar and packaging; fast delivery and packages that have kept their tasting freshness expected at Christmas

User icon
Jean Claude L.
purchased on 09/12/2025
Translated review
Answer from Caviar de Neuvic
Thank you very much for your feedback! We are delighted that you enjoyed our products and hope to see you again very soon for new tastings.
The Caviar de Neuvic Customer Service
5 /5
★★★★★

Very good experience with customer service. Delivery as planned.

User icon
Fabienne H.
purchased on 04/12/2025
Translated review
Answer from Caviar de Neuvic
Thank you very much for your feedback! We are delighted that our products pleased you and hope to see you very soon for new tastings.
Caviar de Neuvic Customer Service
5 /5
★★★★★

Perfect

User icon
Nicolas N.
purchased on 30/11/2025
Translated review
5 /5
★★★★★

Perfect in every way

User icon
Bernard B.
purchased on 30/11/2025
Translated review
5 /5
★★★★★

Everything went well.

User icon
Laurence C.
purchased on 25/11/2025
Translated review
5 /5
★★★★★

Fast delivery and okay packaging. The products are delicious, I recommend and will reorder.

User icon
Claudia W.
purchased on 08/12/2025
Translated review
Answer from Caviar de Neuvic
Thank you very much for your feedback! We are delighted that our products pleased you and hope to see you very soon for new tastings.
Caviar de Neuvic Customer Service
5 /5
★★★★★

Not tasted yet!

User icon
Marie-france L.
purchased on 06/12/2025
Translated review
5 /5
★★★★★

Received on time, package in good condition.

User icon
Bernard A.
purchased on 21/11/2025
Translated review
5 /5
★★★★★

Delivered on the chosen day and time!

User icon
Corinne G.
purchased on 29/11/2025
Translated review
5 /5
★★★★★

Package received on time. Package in very good condition.

User icon
Didier C.
purchased on 07/12/2025
Translated review
5 /5
★★★★★

Perfect packaging, products too

User icon
Christophe P.
purchased on 06/12/2025
Translated review
5 /5
★★★★★

I can't wait to taste it for the holidays.

User icon
Jean Francois S.
purchased on 06/12/2025
Translated review
Answer from Caviar de Neuvic
Thank you very much for your feedback! We hope you will fully enjoy the product during your tasting and we will be happy to know your opinion afterwards.
Caviar de Neuvic Customer Service
5 /5
★★★★★

Perfect

User icon
Prade P.
purchased on 21/11/2025
Translated review
5 /5
★★★★★

VERY GOOD AND TASTY

User icon
Vincent P.
purchased on 05/12/2025
Translated review
5 /5
★★★★★

I ordered smoked pike roe, as usual of great finesse, not too strong in smoking, and not too salty... Thank you and well done

User icon
Olivier W.
purchased on 04/12/2025
Translated review
Answer from Caviar de Neuvic
Thank you very much for your feedback! We are delighted that our products pleased you and hope to see you very soon for new tastings.

Caviar de Neuvic Customer Service
5 /5
★★★★★

Caviar of excellence

User icon
Catherine D.
purchased on 01/12/2025
Translated review
5 /5
★★★★★

-

User icon
Brigitte M.
purchased on 05/12/2025
Translated review
5 /5
★★★★★

On-time delivery with Chronofresh. Perfect. Now to taste.

User icon
Béatrix B.
purchased on 30/11/2025
Translated review
Answer from Caviar de Neuvic
Thank you very much for your feedback! We hope you fully enjoy the product during your tasting and would love to hear your opinion afterwards.
Caviar de Neuvic Customer Service
5 /5
★★★★★

Delivery made on the requested date, merchandise impeccably packaged.

User icon
Marie-paule P.
purchased on 20/11/2025
Translated review
Answer from Caviar de Neuvic
Thank you very much for your feedback! We are delighted that your experience was pleasing and we would love to hear your opinion afterwards.
Caviar de Neuvic Customer Service
5 /5
★★★★★

Perfect

User icon
Christelle L.
purchased on 01/12/2025
Translated review
4 /5
★★★★☆

Excellent delivery

User icon
Xavier W.
purchased on 29/11/2025
Translated review
4 /5
★★★★☆

Perfect delivery

User icon
Jean-louis P.
purchased on 04/12/2025
Translated review
5 /5
★★★★★

Very good reception on the phone for taking the order. Perfect for delivery. Everything is OK.

User icon
Odile B.
purchased on 01/12/2025
Translated review
5 /5
★★★★★

Delivery as expected

User icon
Thierry C.
purchased on 29/11/2025
Translated review
5 /5
★★★★★

Good communication

User icon
Sylvie B.
purchased on 02/12/2025
Translated review
5 /5
★★★★★

Impeccable service

User icon
Christophe B.
purchased on 27/11/2025
Translated review
5 /5
★★★★★

Fast delivery and impeccable packaging! Quality products... I recommend! Merry Christmas....

User icon
Serge L.
purchased on 03/12/2025
Translated review
Answer from Caviar de Neuvic
Thank you very much for your feedback! We are delighted that you liked our products and hope to see you very soon for new tastings.
Caviar de Neuvic Customer Service
5 /5
★★★★★

The ordered caviar arrived in excellent condition.

User icon
Jerome B.
purchased on 28/11/2025
Translated review
5 /5
★★★★★

Excellent - experience to repeat

User icon
Bernard G.
purchased on 02/12/2025
Translated review
5 /5
★★★★★

The kindness, dedication, and responsiveness of the Caviar de Neuvic team is exemplary! ... many, having a storefront, would do well to take inspiration from it ... bravo and a big thank you to all of you!!!

User icon
Sas Jean Louis F.
purchased on 21/11/2025
Translated review
Answer from Caviar de Neuvic
A big thank you for your encouraging words! The entire team is delighted to know that our commitment and responsiveness have satisfied you. Your compliments warm our hearts and motivate us to continue in this spirit.
Caviar de Neuvic Customer Service
5 /5
★★★★★

Perfect

User icon
Philippe H.
purchased on 07/11/2025
Translated review
5 /5
★★★★★

Very good

User icon
Michèle B.
purchased on 01/12/2025
Translated review
5 /5
★★★★★

Very satisfied, as every year, with the quality of the products and the preparation of my order. Just a downside but Caviar de Neuvic is not responsible, Chronofresh does a bit as they please, and changes the delivery dates as they see fit.

User icon
Pierre-marie B.
purchased on 30/11/2025
Translated review
Answer from Caviar de Neuvic
Thank you very much for your loyalty! We are delighted that the quality of our products and the preparation of your order give you complete satisfaction. We take note of your comment regarding Chronofresh and understand the inconvenience caused.
Caviar de Neuvic Customer Service
5 /5
★★★★★

PERFECT, I HAVE ALREADY PLACED ANOTHER ORDER 🙂

User icon
Ghislaine E.
purchased on 27/11/2025
Translated review
Answer from Caviar de Neuvic
Thank you very much for your loyalty! We are delighted to accompany you again in your tastings and hope that this order will please you just as much.
Caviar de Neuvic Customer Service
3 /5
★★★☆☆

The order announced one day.. not arrived scheduled the next day.. not arrived .. finally here on the 3rd day.! I had it at half price at Carrefour just a stone's throw away. Too bad. Note that the delivery person was efficient and communicative.

User icon
Claude F.
purchased on 01/12/2025
Translated review
Answer from Caviar de Neuvic
Thank you for your feedback. We are sincerely sorry for the delivery delay. During the holidays, we unfortunately encountered disruptions related to strikes, which impacted a large part of our parcels. We thank you for your understanding and hope that the products still met your expectations.
Customer Service
5 /5
★★★★★

Excellent service

User icon
Annie G.
purchased on 24/11/2025
Translated review


We use cookies for audience measurement and improving user experience.