9.4/10
★★★★★
based on 1119 reviews published

Latest customer reviews

5 /5
★★★★★
Quality products delivered in perfect conditions, on time and at the right temperature.
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Edgard T.
purchased on 10/12/2023
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1 /5
★☆☆☆☆
I had ordered this brand because the delivery date was two days after my order and it arrived later and after the day I needed it!
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Pierre F.
purchased on 11/12/2023
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Answer from Caviar de Neuvic
Thank you for ordering from our website. We apologize for the problem you encountered with the delivery of your order. At this time of year, our carrier Chronofresh may experience difficulties in meeting delivery deadlines due to high demand. Thank you for informing us of the problem you encountered, so that we can report it to our carrier's sales department. We hope that this incident will not affect your confidence in our company. Sincerely, Caviar de Neuvic customer service
5 /5
★★★★★
Delivery with perfect cool storage by appointment.
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Chantal L.
purchased on 22/11/2023
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3 /5
★★★☆☆
Non-conforming order
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Serge H.
purchased on 03/12/2023
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Answer from Caviar de Neuvic
Thank you for ordering from our website. We apologize for the problem you encountered with your order. Our consulting teams dealt with you on the phone at that time and we offered you a commercial gesture. I hope that this logistical problem will not affect your confidence in our company, and we have made our order preparation teams aware of the problem again. Sincerely, Caviar de Neuvic Customer Service
5 /5
★★★★★
Everything was in order: order OK advance notice OK delivery time OK
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Evelyne B.
purchased on 16/11/2023
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5 /5
★★★★★
No delivery problems. On the other hand, the announcement that ended on 12/11 is not precise, since it does not indicate that the 2 advantages are concerned (use of the singular in asterisk).
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Jean-marc E.
purchased on 06/12/2023
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5 /5
★★★★★
All was well
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Philippe H.
purchased on 23/11/2023
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5 /5
★★★★★
Very well packed. Delivery on the chosen date. Top
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Christine B.
purchased on 06/12/2023
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3 /5
★★★☆☆
Product too salty. Disappointed to find that this caviar comes from Bulgaria. The delivery man demanded that I go down the street rather than deliver to my home. Otherwise no problem with the cold.
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Nicole H.
purchased on 04/12/2023
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5 /5
★★★★★
Excellent products, fast and careful shipping, just a site to recommend 100% !
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Pierre-marie B.
purchased on 04/12/2023
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3 /5
★★★☆☆
Promotional offer not interesting given the application of shipping costs. So that was the last time.
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Prade P.
purchased on 24/11/2023
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5 /5
★★★★★
Explicit, unequivocal site ...
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Jean Pierre L.
purchased on 01/12/2023
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5 /5
★★★★★
I haven't eaten it yet, I'm saving these products for Christmas.
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Marie France T.
purchased on 22/11/2023
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5 /5
★★★★★
I ordered by telephone and was able to pay by cheque for my order. Delivery on time, I order every year and everything is perfect.
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Dominique L.
purchased on 21/11/2023
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5 /5
★★★★★
Perfect
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Laurence M.
purchased on 25/11/2023
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5 /5
★★★★★
Very good company, we were very well received during our visit.
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Nicole O.
purchased on 22/11/2023
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4 /5
★★★★☆
Very good, good information
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Michel F.
purchased on 23/11/2023
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1 /5
★☆☆☆☆
Chronofresh does not meet its deadlines
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Guy M.
purchased on 24/11/2023
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Answer from Caviar de Neuvic
We apologize for the delay in your delivery. Despite our best efforts to guarantee the best possible delivery, our carrier Chronofresh sometimes encounters difficulties. We apologize for the inconvenience.
5 /5
★★★★★
Excellent product
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Beatrice B.
purchased on 21/11/2023
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1 /5
★☆☆☆☆
Superb delivery, fast and well packaged
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Cyril F.
purchased on 20/11/2023
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Answer from Caviar de Neuvic
Hello, thank you very much for your comment. We are delighted that you were satisfied with our logistics service. However, it does not seem to correspond to the 1/5 rating you gave us. Probably a click error. Could you please change this rating? Many thanks in advance.
5 /5
★★★★★
Hello, I ordered on the site caviar de neuvic, frankly it's the 1st time I order on this site, I am not disappointed, received in time, the cold chain well respected. Not yet tasted because for the holidays đŸ¥³ but I highly recommend to all those who want to order go there eyes closed. Thank you very much.
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Jordan G.
purchased on 12/11/2023
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5 /5
★★★★★
Browsing and buying online on this site is very pleasant! You get all the information you need. The delivery date and freshness were respected. Great communication with the friendly delivery driver! Thank you, I really recommend it!
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Aurélien L.
purchased on 16/11/2023
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5 /5
★★★★★
Perfect.
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Daniel V.
purchased on 20/11/2023
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5 /5
★★★★★
Very good products and good responsiveness for order delivery
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Odin J.
purchased on 20/11/2023
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5 /5
★★★★★
Very good luxury products at reasonable prices. Delivered quickly. And on time.
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Édouard B.
purchased on 15/11/2023
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5 /5
★★★★★
Clear website and fast service
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Genevieve P.
purchased on 16/11/2023
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4 /5
★★★★☆
I can't give it 5 stars, I don't know anything about caviar, but I find it better than what I've tasted in supermarkets.
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Véronique B.
purchased on 02/11/2023
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5 /5
★★★★★
Friendly and responsive, with a high level of commercial awareness that is much appreciated. Thank you to the whole team!
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Sas Jean Louis F.
purchased on 10/11/2023
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5 /5
★★★★★
Perfect delivery. The same goes for quality, of course.
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Alain M.
purchased on 27/10/2023
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5 /5
★★★★★
No comments, everything went very well!
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Martine S.
purchased on 26/10/2023
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