Customer reviews of CBDOO

Hello Stéphane,

We are sorry that the effects felt did not meet your expectations and we completely understand your disappointment.
We have also tried to contact you to discuss with you and find a solution that may satisfy you.

However, we would like to clarify that our products are made from natural references and naturally sourced cannabinoids. CBD can provide a feeling of relaxation and calm, but it is not intended to produce a psychoactive effect or a 'high' effect.

Once again, our apologies for this experience, and thank you nonetheless for your feedback, which allows us to continue improving our service.

CBDOO

Hello Jérôme,

We are sorry that the taste of the product did not meet your expectations. Tastes and preferences being very personal, some references may indeed not suit everyone.

Fortunately, we offer different varieties and references with very different aromatic profiles, some of which are particularly appreciated for their stronger and more indulgent flavors.
We have also tried to contact you to discuss with you and propose a solution.
Do not hesitate to contact us directly: we will be happy to advise you and guide you towards a tastier reference that better matches your preferences.

CBDOO

Hello Mario,

We are sincerely sorry that the quality of your order did not meet your expectations. We completely understand your disappointment and regret not being able to satisfy you this time.
We have also attempted to contact you in order to discuss directly with you and find a suitable solution together.
It is also possible that the chosen products simply do not meet your quality expectations. We offer on our site a selection of more premium references, including ranges and CBD flowers of superior quality, which might suit you better.
Do not hesitate to get back to us so that we can personally advise you and guide you towards the products best suited to your expectations.
Once again, we apologize for this experience, and thank you nonetheless for your feedback, which allows us to continue improving our service.

Hello Cédric,
We are sorry that the effects felt did not meet your expectations and we completely understand your disappointment.
We actually tried to contact you to discuss with you and find a solution that could satisfy you.
However, we would like to clarify that our products are made from natural references and naturally sourced cannabinoids. CBD can provide a feeling of relaxation and calm, but it is not intended to produce a psychoactive effect or a 'high' effect.

Once again, we apologize for this experience, and thank you nonetheless for your feedback, which allows us to continue improving our service.

CBDOO

Hello Hervé
,
We are sorry that the effects felt did not meet your expectations and we completely understand your disappointment.
We actually tried to contact you to discuss with you and find a solution that could satisfy you.
However, we would like to clarify that our products are made from natural references and naturally sourced cannabinoids. CBD can provide a feeling of relaxation and calm, but it is not intended to produce a psychoactive effect or a 'high' effect.

Once again, we apologize for this experience, and thank you nonetheless for your feedback, which allows us to continue improving our service.

CBDOO

Hello Meltem,

We are sorry that the effects felt did not meet your expectations and we completely understand your disappointment.
We have actually tried to contact you in order to discuss with you and find a solution that could satisfy you.
However, we would like to clarify that our products are made from natural references and naturally sourced cannabinoids. CBD can provide a feeling of relaxation and calm, but it is not intended to produce any psychoactive effect or a 'high' effect.

Once again, we apologize for this experience, and thank you nonetheless for your feedback, which allows us to continue improving our service.

CBDOO

Hello Emmy,

We sincerely apologize that the quality of your order did not meet your expectations. We completely understand your disappointment and regret that we were unable to satisfy you this time.
We actually tried to contact you to discuss directly with you and find a suitable solution together.
It is also possible that the chosen products simply do not meet your expectations in terms of quality. We offer on our site a selection of more premium references, including ranges and CBD flowers of superior quality, which might suit you better.
Do not hesitate to get back to us so that we can personally advise you and guide you towards the products best suited to your expectations.
Once again, we apologize for this experience, and thank you nonetheless for your feedback, which allows us to continue improving our service.

CBDOO

Hello Jérémy,

We are sorry that the taste of the product did not meet your expectations. Tastes and preferences are very personal, and some references may indeed not suit everyone.

Fortunately, we offer different varieties and references with very different aromatic profiles, some of which are particularly appreciated for their stronger and more indulgent flavors.
We have also tried to contact you to discuss and offer you a solution.
Please feel free to contact us directly: we will be happy to advise you and guide you towards a tastier reference that better matches your preferences.

CBDOO

Hello Michiel,

Thank you for your feedback.

A small clarification: you ordered the Small Bud Shiva Haze, a range specifically composed of small buds as indicated in its name, it is offered at a reduced price for this reason. The reduced size of the buds is therefore normal and indicated in the product description.

Regarding the wood (you are probably referring to twigs), please know that we carry out careful manicuring on all our products and that we do not sell any batch with twigs. The slightly leafier batches are explicitly indicated in the clearance range but this does not concern your order. However, it can happen that the buds break during transport, revealing more stems upon receipt. That is why we would have liked to discuss this with you to understand what happened.

We always strive to make 100% of our customers satisfied, which is why we have tried to contact you several times. Please do not hesitate to reach out to us via chat, phone, SMS, email, or on social media.

Best regards,
The CBDOO team

Hello Vincent,
Thank you very much for your detailed feedback.

We are delighted that the Ice O Lator Hash fully satisfies you; regarding the Malana Cream, we are confident that it will charm you, it is one of our most appreciated resins.

However, we are sorry that the shatter did not meet your expectations. To be honest, it is a concentrated product on clearance at a reduced price. As you know, we can send samples to compensate for the product you do not like ;)

Do not hesitate to contact us again via chat, phone, SMS, email, or on social media, we will be happy to guide you towards the references that best match your preferences.

Best regards,
The CBDOO team

Hello Linda,

Thank you for taking the time to share your feedback.

We are sorry that the Super Royal Haze seemed too dry to you. For your information, it is one of our best-selling varieties that receives a lot of positive feedback; therefore, it is unlikely that the quality of the batch is to blame. However, transportation and storage conditions (heat, dry air) can dry out the flowers after shipping. We understand that everyone has different tastes and preferences, and we strive to satisfy all our customers.

We would have liked to offer you this solution directly. We tried to reach you to find an arrangement. Please feel free to contact us again via chat, phone, SMS, email, or social media: we would be happy to offer you a commercial gesture.

Best regards,
The CBDOO team

Hello Jason,

Thank you for taking the time to leave a review.

We would have liked to know a little more about your experience in order to better understand what did not fully meet your expectations. Your satisfaction is our priority; for your information, we tried to contact you to find a solution, unfortunately without success.

Please feel free to contact us again via chat, phone, SMS, email, or on social media, we would be happy to talk with you and offer you a commercial gesture.

Best regards,
The CBDOO team

Hello Nath,
Thank you for your feedback. We understand that tastes and expectations in terms of potency can vary from person to person. If you want more potent products, we can recommend our hydroponic range. For your information, this remains CBD, which consequently offers mild effects.

We always strive to make 100% of our customers satisfied, feel free to contact us again via chat, phone, SMS, email, or on social media, we will be happy to guide you towards products better suited to your preferences.

Best regards,
The CBDOO team

Bonjour Larissa,

Merci d'avoir pris le temps de partager votre avis. Nous sommes sincèrement navrés que les fleurs et l'huile n'aient pas répondu à vos attentes.

Les effets des produits peuvent varier en fonction de nombreux facteurs, tels que la sensibilité individuelle ou la méthode de consommation. Nous sommes persuadés qu'avec près de 100 variétés différentes sur notre boutique, nous pourrions trouver des produits qui vous correspondent mieux.
Nous avons tenté de vous contacter à plusieurs reprises afin de vous proposer une solution. Notre priorité est votre satisfaction, n'hésitez pas à nous recontacter par chat, téléphone, SMS, mail ou sur les réseaux sociaux.

Bien à vous,
L'équipe CBDOO

Hello Bruno,
Thank you for your feedback. We are delighted that you enjoyed the taste, even though we would have liked to convince you more! With over 80 varieties in our shop, we are confident that some might surprise you.

For your information, we tried to contact you to find a solution (commercial gesture or sending a premium sample).

Feel free to contact us via chat, phone, SMS, email, or on social media, we will be happy to guide you towards references that match your preferences.

Best regards,
The CBDOO team

Hello Greg,
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations.

Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback. We understand that everyone's tastes and preferences are different. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you, particularly the hydroponic range.

For your information, we tried to contact you to find a solution (refund of order or sending a premium sample).

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team

Hello Dominic,
Thank you for your feedback.

We apply a minimum order of 30 € because below this amount, most of our products are not profitable (preparation, packaging, logistics). This allows us to maintain a responsive and quality service, especially in case of unforeseen events (e.g. delivery issues), where we implement quick solutions such as resending orders for example.

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team

Hello Jean Paul,
Thank you for your feedback,

The effects of the products can vary depending on many factors, such as the method of consumption or individual sensitivity.
If you want more powerful CBD products, we can recommend our hydroponic range.

We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks, we remain entirely at your disposal.

Best regards,
The CBDOO team

Hello Hakim,
Thank you very much for your feedback,

We understand that when ordering a variety, it may not suit everyone as tastes and preferences vary. However, we are convinced that with nearly 80 different varieties in our store, you could have found several products that suit you.

We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture. Our priority is the satisfaction of our customers, please do not hesitate to contact us again via chat, phone, SMS, email, or on social media.

Best regards,
The CBDOO team

Hello Laura,
Thank you very much for your feedback,

We understand that tastes can vary, but it seems that the issue does not come from the quality of our products, but rather from a matter of personal preference. We understand that when ordering a variety, it may not suit everyone as tastes and preferences differ. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you.

To be honest, we are quite surprised; we confirm that several of the products you ordered are best sellers (OG Kush, G13 Haze, Hydroponic Zombie Kush) and receive a lot of positive reviews, which cannot be the case if the products have no taste. However, we understand that tastes and colors differ for everyone.

We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture. Our priority is the satisfaction of our customers, do not hesitate to contact us again via chat, phone, SMS, email, or on social media.

Best regards,
The CBDOO team

Hello Charlotte,

Thank you for taking the time to share your feedback. We are sorry to hear that our products did not meet your expectations. Your satisfaction is essential to us. Please feel free to contact us to discuss and see how we can improve your experience with CBDOO.

Best regards,
The CBDOO team

Hello Julien,
Thank you very much for your comment,
It is normal that with several dozen different varieties in our shop, preferences in terms of taste vary from one user to another.

We carry out a drastic selection of our flowers and resins and we only offer the best batches for sale (in terms of quality and price). It is this hard work that allows us to generally receive excellent feedback.

However, we understand that by ordering a few varieties, they may not suit everyone as tastes and preferences differ from person to person. We also add that our products are not for smoking but for infusing.

That is why we have tried to contact you to find a solution. Our priority is the satisfaction of our customers, we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you.

Best regards,
The CBDOO team

Hello Nadia,
Thank you for your feedback,

Regarding your comment about the products, we would like to clarify a few points. First of all, we apologize that they caused you tingling sensations; to be honest, this is not the type of feedback we are used to receiving. Did you spray the products?

The effects of the products can vary depending on many factors, such as the method of consumption or individual sensitivity. Also, we would like to remind you that our products are not medications and have no medical purpose. If you are using other medications concurrently, we always recommend asking your treating physician if the use of CBD is permitted based on the medications used.

We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social media; we remain entirely at your disposal.

Best regards,
The CBDOO team

Hello Mrs. Sassi,

Thank you for your orders. Don't hesitate to give us feedback after you have tasted it :)

Best regards,
The CBDOO team

Dear Patrick,

Thank you very much for your feedback regarding your recent experience with CBDOO. We are glad to hear that the delivery was quick and neat, but we are sorry that the quality of the CBD did not meet your expectations. We will discuss your comments internally to further improve our products.

Hello Mr. Boukherma.

For almost a year now, you have been flooding us with negative reviews. Each time you claim to be very disappointed with our products, stating that you will never order again.

Since the last review posted on March 31 where you mentioned "I threw everything away and no longer recommend," you have placed 7 different orders. A priori, you are satisfied with our store since you are reordering, but it is impossible to contact you so that we can find a solution that would suit you.

If you decide to change your mind, we invite you to contact us directly via chat, phone, SMS, email, or on social media. We are convinced that we can find a solution that meets your requests.

Best regards,
The CBDOO team

Hello Sylvain,
Thank you for taking the time to share your feelings. We are sincerely sorry that our products did not meet your expectations.

However, to be honest with you, we are surprised by your opinion. The Cream you received on July 2nd is part of the same batch as your orders from May 13th and 23rd; it was exactly the same product. If a product does not suit you in the future, do not hesitate to contact us again so that we can find a solution that works for you directly.

We are also surprised by the mention "Aside from 2 resins that are correct, the rest has no value in terms of smell, fragrance, and taste...". You have placed numerous orders since the beginning of this year, and we greatly appreciate that, but you have recommended more than 2 different resins (Ice O Lator Hash, Supreme 50%, Original Afghan, Malana Cream) several times. We understand that when ordering several resins, they may not suit everyone as tastes and preferences vary, which is why we offer nearly 20 different ones.

For your information, we have tried to contact you to find a solution. Our priority is the satisfaction of our customers, which is why we invite you to contact us directly via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you.

Best regards,
The CBDOO team

Hello Natahel,

Thank you for taking the time to share your feelings.
For your information, we always perform a meticulous manicure to offer our clients quality products without visible stems.

Unfortunately, during transport, it sometimes happens that the buds break slightly. Unfortunately, this makes more stems appear on your side when opening the bag.

We have tried to contact you to find a solution.

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team

600 Hello Federico,
Thank you for your feedback,
We are sorry if the products received seemed too dark to you. We do our best to offer a wide range of different products in our store, while providing lighter varieties than others. If you are looking for flowers of a bright light green, we recommend the hydroponic range.

For your information, we have tried to contact you to find a solution (order refund or sending a premium sample).

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team

1f91f3 Hello Bilal,
Thank you for your detailed feedback.

We would like to clarify your comment, the Lemon OG Candy was a variety on clearance, its dark color and slightly inferior quality to our standards were indicated in the product description, while being offered at a reduced price. Regarding the gift, we do not understand which variety you are referring to as you received 5 grams of Small Bud Watermelon as a gift and not 2 grams.

We take your remark into account to further improve our selection. We are pleased that the other varieties met your expectations, even though we remain disappointed with this rating of 2 stars out of 5 for 2 varieties out of 8 received that did not convince you. We understand that tastes and preferences can vary, and that one variety may be less suitable than others.

For your information, we have tried to contact you to find a solution (order refund or sending a premium sample).

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team

Dear Filippo,

Thank you for your feedback. We are pleased to know that you appreciated some aspects of our products, although we are sorry that your experience was not completely satisfactory. Our goal is to continuously improve and your opinion is valuable to us. We hope to positively surprise you in the future.

Best regards,
The CBDOO team

Hello Guillaume,
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.

Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback. We understand that by ordering a few varieties, they may not suit everyone as tastes and preferences vary. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you.

For your information, we have tried to contact you to find a solution (refund of the order or sending a premium sample).

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team

Hello Thibaut,
Thank you for taking the time to share your feelings. Your feedback surprises us even more since all of our products are made from 100% natural ingredients, without any chemical treatment added to the flowers.

The effects of the molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.

It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. Regarding CBD, it is quite normal to feel little effect, as it only provides a slight relaxation.

We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied. Furthermore, we would like to add that you have placed another order in the meantime; why reorder if you are not satisfied with our products?

Best regards,
The CBDOO team

Hello Christine,

Thank you for taking the time to share your opinion. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.

It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we confirm that the ordered product (Lemon OG Candy) is one of our best sellers and receives a lot of positive feedback, which cannot be the case if the products had no effect.

We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.

Best regards,
The CBDOO team

Hello Laurent,
Thank you very much for your feedback.

We would like to clarify a few points: you placed your order on May 13 at 6:36 PM, it was shipped on May 14 and delivered on May 15. The timelines announced by Chronopost indicate a delivery within 1 business day after shipping, and orders placed before 2 PM are shipped the same day. All this information is visible before confirming the order and on our Delivery page: https://cbdoo.fr/livraison/.

Thank you for your feedback on the prices, and we completely understand it. We would like to add that we do our best to offer competitive prices with regular discounts. Several of our quality flowers are available for less than €2 per gram, not counting the promo codes and gifts that further reduce the final price.

We always strive to make 100% of our customers satisfied. This is also why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks; we remain entirely at your disposal.

Best regards,
The CBDOO team

Hello Fabrice,
Thank you for sharing your opinion,

We would like to correct your review, you ordered 20 grams of Space Monkey which was on promotion because it was a clearance item, the product was made up solely of trim. We sent you a higher quality product, made of big buds (Lemon OG Candy). The Lemon OG Candy had a very large discount on its price because it was in exceptional clearance, this does not take away from the fact that it was a quality product, superior to the Space Monkey.

We sincerely apologize for the mistake and take your feedback into account, we should have sent you a larger quantity of Lemon OG Candy, to account for the price difference.

We always strive to make 100% of our customers satisfied.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks, we remain entirely at your disposal.

Best regards,
The CBDOO team

Hello Dimitri,

Thank you for sharing your opinion.

We are sorry to hear that the Blueberry did not fully satisfy you. However, it is unfortunate that you did not contact us directly: this would have allowed us to understand your feelings in more detail and offer you a solution.

Our products are rigorously checked before shipping, and if an exceptional issue occurs during transport (drying, crushing, etc.), we are always available to intervene. We are very surprised by your feedback; this is the first time we have read such a comment about the Blueberry, a variety that is one of our best sellers and was offered as a gift for several weeks.

We have tried to reach you several times to find a solution. Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety that better meets your expectations.

Best regards,
The CBDOO team

Hello Mr. Helbecque

Thank you for your feedback.

We are surprised by your comment. You mention a total lack of potency on a product that you have already ordered several times with satisfaction, which does not correspond to the usual feedback on this reference (Lemon OG Candy) nor to our quality controls. It is the same batch of Lemon OG Candy since we put it online and this is the first and only feedback we have of this type; we regularly check the quality and effects of the products ourselves.

It is therefore very unlikely that such a discrepancy in feeling comes from the product itself. As indicated on our site, the effects can vary depending on many factors (receptors, individual tolerance, consumption context, etc.). It is possible that you have developed a tolerance with this product.

We have tried to contact you several times to find a solution. Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety more in line with your expectations.

Best regards,
The CBDOO team